Vodafone UK - Islington Reviews 

95
TrustScore 5 out of 5

4.9

2-4 Liverpool Road,Islington, N1 0PU London, GB


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Rated 5 out of 5 stars

I had my stolen this afternoon. I raced to cancel everything and I prayed that I would have a kind person to help me and not someone who would make things worse at the Vodafone store. Vod... See more

Company replied

Rated 5 out of 5 stars

We had the best experience ever at any Vodafone at Vodafone Angel (London) thanks to the wizard Michael who spent over 40 minutes with us going through tons of different phone deals and got us an amaz... See more

Company replied

Rated 5 out of 5 stars

Angel Vodafone store. My long time local store. Yasin, Michael, Gonul and Riz were so helpful.They helped me so much. Four upgrades less than an hour. Perfect customer service. Brilliant treatment. Vo... See more

Company replied

Rated 5 out of 5 stars

I have been with vodafone for so long now, and recently i had the best service i could get from Fatimaa in Angel Islington shop,she is not only super kind and sweet but also very helpful and is able... See more

Company replied


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  • 2-4 Liverpool Road,Islington, N1 0PU, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

95 reviews

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1-star

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4.9

All reviews

(95)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Micheal

Micheal, the manager was very helpful and helped me a lot, he spent a lot of time helping me and was very polite,
Efficient and kind! Plus great experience!!

September 8, 2025
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Dee, ​

Thanks for the lovely review and fantastic support for Micheal. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Islington Store

I been to the store in Islington and made an upgrade and Michael the Islington store manager was very helpful and got my new phone transfer from the old phone to new phone.

I was assisted by K in store to complete my upgrade and gave me a great offer and service. The staff also are very friendly and welcoming.

July 28, 2025
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey Khaled,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in to the store looking for a…

I came in to the store looking for a deal, and the adviser, Przemyslaw gave me a good deal and I highly recommended him to anyone!

June 7, 2025
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

We're happy to hear that you had a positive experience and that you received a good deal.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hassan what a start 5/5

Hassan at Vodafone Islington helped me with few technical issues I had switching over from a different provider. Quick service I was satisfied in no time. Great work!

March 6, 2025
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hi,

Thanks for taking the time to write such a great review! We really appreciate the feedback. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! Great service and great deals!

November 30, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hi Aymen. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience at the…

I had a great experience at the Vodafone store. The knowledgeable staff were friendly and took the time to answer all my questions, making the process smooth and enjoyable. I left feeling very satisfied with my purchase.

October 29, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hi Deeqa, thanks for your awesome feedback for our in-store team😀
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Help me with my esim

Help me with my esim

October 9, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hi Hilary,

Thanks for your 5-star review. We appreciate this feedback about your eSim set up. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

The stuff was absolutely helpful.

The stuff was absolutely helpful.

September 30, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hi Rahma,

This is lovely feedback for our store. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very cooperative and supporting staff…

Very cooperative and supporting staff specially Mejan Khan is good guy and helped me a lot in choosing my plan.# Love for Pakistan and Bangladesh Peoples💕😍

September 25, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hi Abdur,

This is lovely feedback for Mejan. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Really really impressed top service xx

Really really impressed with the customer service. I received at Vodafone today from George and yaasiin

September 7, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and knowledgeable…

Really helpful and knowledgeable customer service from Yasin.
Highly recommend!

August 31, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 1 out of 5 stars

I have charged of the service I never…

I have charged of the service I never received and whenever I try to login, it’s problem in the server or show error. My bills are higher than normal and when I spoke to customer service, they mentioned a service that I never got. It’s messed up

August 23, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hi Ahmad,

Thank you for your feedback, sorry you're facing some trouble. Please message us with any unresolved concerns via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll get things looked into.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Professional and smooth - thanks Yasin!

Had a great experience in store today thanks to Yasin - he made great recommendations, answered all my questions and was very quick, friendly and professional. In fact, he made my experience in store one of the best I've ever had - thanks again!

August 15, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hello Anca,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I been helped in the Islington Store…

I been helped in the Islington Store for struggling to access my account for Voxi. Thanks to "Michael" that he solved the problem! I highly recommend to go that store and make business.

July 26, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hi Leandro. Thank you for your review for Michael. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful service from Yasin today…

Really helpful service from Yasin today who helped 2 old ladies who couldn't use the internet 🤣

June 24, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hi Sian,

Thanks for this great feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fatima was absolutely wonderful and…

Fatima was absolutely wonderful and took the time to go through every deal and find me the right one. She knew her stuff and was lovely throughout

May 5, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hi Aisling,

Thank you for your feedback! It's great to hear you had a fantastic experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

George just provided me the best…

George just provided me the best customer service that I had in the UK ever.
The issue was about my stolen phone and getting access to my number, and I spent a lot of frustrated hours communicating with other support system.
George was a super patient, intelligent and helpful professional.
I am really grateful.

May 1, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hi Anastaiia. Thank you for your review for George. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michael is a nice man help me to up on…

Michael is a nice man help me to up on my account and solved my problem of my phone network.

April 26, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing Yaasin he was super helpful and…

Amazing Yaasin he was super helpful and very professional best customer service ever had at Vodafone!

April 25, 2024
Unprompted review
Vodafone UK - Islington logo

Reply from Vodafone UK - Islington

Hi Sara,

We love to hear it! Thanks for taking the time to share this 5 star review with us.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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