Vodafone UK - Kidderminster Reviews 412

TrustScore 5 out of 5

4.9

8 High Street, DY10 2DQ Kidderminster, GB


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Rated 5 out of 5 stars

Chloe was so helpful and explained everything clearly to me. She found me a great deal and I’m more than happy to stay with Vodafone for the duration of another contract and beyond.

Company replied

Rated 5 out of 5 stars

I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... See more

Company replied

Rated 5 out of 5 stars

Came in Vodafone because O2 was not giving me a good deal, marlon sorted me a better contract with loads more Data. Thanks.

Company replied

Rated 5 out of 5 stars

Courteous from the start Helpful, to the issue and with positive outcome A good experience all round from zee

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kidderminster

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 8 High Street, DY10 2DQ, Kidderminster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

412 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Courteous from the start

Courteous from the start
Helpful, to the issue and with positive outcome
A good experience all round from zee

June 2, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in for a sim swap and Ismail also…

Came in for a sim swap and Ismail also upgraded me well done from him.

June 2, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Shelly,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ismail.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee great help

Zee - superb service

June 2, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Roger,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee was very…

Zee was very helpful,knowlagable,nothing was to much trouble, great help.

May 29, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Richard,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Zee in store

Zee: lm happy

May 29, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience with zee who…

Very good experience with zee who helped transfer my stuff to a new phone

May 28, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hi John, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff

Chloe was so helpful and explained everything clearly to me. She found me a great deal and I’m more than happy to stay with Vodafone for the duration of another contract and beyond.

May 27, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to collect a new upgrade

Came in to collect a new upgrade, Chloe was able to get me a better deal in store and has been able to transfer the data across for me.

May 27, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Bobby,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great work by Zee helping with the…

Great work by Zee helping with the photos i have

May 26, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Susan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with zee

May 26, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Ramin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam Very helpful

Adam Very helpful

May 26, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Jasmin,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee very good

May 26, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Toma,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in Vodafone because O2 was not…

Came in Vodafone because O2 was not giving me a good deal, marlon sorted me a better contract with loads more Data. Thanks.

May 26, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Micheal,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with zee!

May 26, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marlon gave me a brilliant deal

Marlon gave me a brilliant deal, lovely guy and very helpful.

May 26, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Geoffrey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great by zee

May 26, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Marie,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into Vodafone because my brothers…

Came into Vodafone because my brothers phone had stopped working, Chloe was able to get him a new phone and was very efficient in explaining everything and making it easy to understand, we have had brilliant service and she was able to fix a phone issue for myself.

May 25, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in for accessories ismail helped…

Came in for accessories ismail helped me get setup

May 18, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee In Store

Zee - fabulous, friendly and very helpful .We called in and our accounts were all upgraded , very much appreciated.

May 15, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great experience with Ismail who…

Had a great experience with Ismail who went out of his way to make things easy ended up taking out multiple contracts for the whole family such great service..

May 15, 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Tanveer,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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