Came into store to get back into MyVodafone app and Marlon made me realise that my account was due an upgrade, he made my plan cheaper with roaming included. Thanks
Company replied
8 High Street, DY10 2DQ Kidderminster, GB
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Came into store to get back into MyVodafone app and Marlon made me realise that my account was due an upgrade, he made my plan cheaper with roaming included. Thanks
Company replied
Marlon helped me get back into my phone as it was locked and my pin was not working, he also upgraded my plan. Most helpful and understanding.
Company replied
I was struggling to use an app on my phone and the most wonderful person Marlon helped me get it working.
Company replied
I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... See more
Company replied
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8 High Street, DY10 2DQ, Kidderminster, United Kingdom
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I was struggling to use an app on my phone and the most wonderful person Marlon helped me get it working.

Reply from Vodafone UK - Kidderminster
Ismail was very helpful and sorted out my WhatsApp issue.

Reply from Vodafone UK - Kidderminster
I had alot of viruses on my phone and Marlon cleared them off completely. Very helpful.

Reply from Vodafone UK - Kidderminster
Came into store to get back into MyVodafone app and Marlon made me realise that my account was due an upgrade, he made my plan cheaper with roaming included. Thanks

Reply from Vodafone UK - Kidderminster
My phone was running out of data and Marlon gave me more internet for less money, so very happy. Perfect

Reply from Vodafone UK - Kidderminster
Marlon helped me get back into my phone as it was locked and my pin was not working, he also upgraded my plan.
Most helpful and understanding.

Reply from Vodafone UK - Kidderminster
The agent was absolutely brilliant and helpful, great service, met expectations. Thank you very much Adam

Reply from Vodafone UK - Kidderminster
Marlon transferred all my data and was very patient. Very happy with the service.

Reply from Vodafone UK - Kidderminster
I am very pleased with my experiance at the kidderminster shop today and Chole was very help full and profesional

Reply from Vodafone UK - Kidderminster
Ismail was excellent helped me with my google account and explained things clearly.

Reply from Vodafone UK - Kidderminster
Ismail was very helpful setting up my Vodafone app.

Reply from Vodafone UK - Kidderminster
Ismail helped me sort out my email issue.

Reply from Vodafone UK - Kidderminster
Ismail was very helpful and excellent service explained things clearly

Reply from Vodafone UK - Kidderminster
Ismail helped with my device issue well done from him

Reply from Vodafone UK - Kidderminster

Reply from Vodafone UK - Kidderminster
Ismail was very helpful and explained everything in detail regarding my upgrade

Reply from Vodafone UK - Kidderminster
Excellent service happy with everything thank you Adam

Reply from Vodafone UK - Kidderminster
Ismail was very helpful and sorted me a new device

Reply from Vodafone UK - Kidderminster
Very friendly and helpful. Adam served me and he was great.

Reply from Vodafone UK - Kidderminster
Excellent service very friendly. Thanks Adam

Reply from Vodafone UK - Kidderminster
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