The staff are really friendly and welcoming. A blonde girl was helping me I didn’t catch her name but she was very patient and helpful with helping me purchase my new phone plan. Highly recommend!
Company replied
Location
Switch location19 West Mall, Swan Shopping Centre, KT22 8AH LEATHERHEAD, GB
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See what reviewers are saying
I had a genuinely great experience with Vodafone thanks to Sully. From start to finish, he was professional, patient, and incredibly helpful. He took the time to explain everything clearly, made the... See more
Company replied
My wife brought an new i phone and I then took over her old phone. Tyler did all the setting up and transfer processes required for both phones. He was very welcoming, knowledgeable and professional... See more
Company replied
i came into vodafone in leatherhead enquiring about home broadband and wifi. the customer service in the store was great and i was helped out by a colleague called mimi. she ran me through all the de... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Leatherhead
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
19 West Mall, Swan Shopping Centre, KT22 8AH, LEATHERHEAD, United Kingdom
4.8
Excellent
52 reviews
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very friendly and helpful in this store
September 15, 2023
Unprompted review
Reply from Vodafone UK - Leatherhead
Hi Susan,
We're pleased to hear your positive feedback, and how our team was able to help. Thanks for reviewing.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Since upgrading 10 days ago
Since upgrading 10 days ago, Tech Support have not been very helpful so went back to Leatherhead store who were helpful. Let’s hope Alfie’s fix works!
August 21, 2023
Unprompted review
Reply from Vodafone UK - Leatherhead
Hey Marie,
Thanks for letting us know what an amazing job Alfie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
amazing team in this branch
amazing team in this branch! they go above and beyond all the time for me & my family. highly recommend going to see the team here.
August 3, 2023
Unprompted review
Reply from Vodafone UK - Leatherhead
Hey Alan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Friendly helpful and knowledgeable.
All team members that I interacted with during my recent visits for mine and my husband's phones were fantastic.
Especially Sully (Store Manager)
Super knowledgeable, friendly and helpful.
July 12, 2023
Unprompted review
Reply from Vodafone UK - Leatherhead
Hi Aaron,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The manager and staff in here so good…
The manager and staff in here are so good, they helped with my upgrade and it was so smooth and easy.
July 11, 2023
Unprompted review
Reply from Vodafone UK - Leatherhead
Hi Sam. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leatherhead
Hey Benjamin,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Alfie at Leatherhead Vodafone was an…
Alfie at Leatherhead Vodafone was an excellent sales assistant. Patient efficient and very polite.
June 12, 2023
Unprompted review
Reply from Vodafone UK - Leatherhead
Hi Gill,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Lovely customer service from the Team…
Lovely customer service from the Team in Leatherhead, I only popped into the store to buy a case and screen protector for my new phone and the staff went above and beyond, they applied the screen protector for me and were so kind!
Thank you Vodafone Leatherhead team! You’ve been so great for many years!
May 11, 2023
Unprompted review
Reply from Vodafone UK - Leatherhead
Hi, It's great to see our Leatherhead team offered such memorable service while helping with your screen protector and case.
Thanks for your review,
The Vodafone Social Media Team
Outstanding service and great team
Dear Vodafone Leatherhead team,
I am writing to express my utmost satisfaction with the service provided by your team, especially the manager Sully. On my recent visit to your store, I was blown away by the amazing customer service I received. Sully's warm welcome, friendly demeanor, and thorough explanations made my iPhone Data transfer (I believe you call it a tech service) an absolute breeze.
I would also like to commend the rest of the team who were equally knowledgeable, helpful and patient. They went above and beyond to ensure that I was satisfied with my purchase, and their extraordinary efforts did not go unnoticed.
Overall, I would highly recommend Vodafone Leatherhead to anyone in the market for a new phone, or any other electronics products. Your team's passion for customer service is evident and greatly appreciated. Keep up the excellent service, and I look forward to being a loyal customer for years to come!
Thank you again for all your hard work.
Sincerely,
Jay
May 19, 2023
Unprompted review
Reply from Vodafone UK - Leatherhead
Hi Jay, This is great to see and just how we want our customers to feel when they visit us. I'm glad to hear our team went above and beyond to get your issue sorted and make you feel comfortable and at home while they did.
Thanks for your awesome review,
The Vodafone Social Media Team
Very helpful staff
Very helpful staff, nothing is too much trouble, spent time to explain everything with great detail.
I'm a support worker for a partially sighted person and the staff here were incredible and so patient!
May 9, 2023
Unprompted review
Reply from Vodafone UK - Leatherhead
Hi Cindy,
This is such a lovely review to read for our Leatherhead store. Thanks for sharing the experience you've had.
If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
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