Vodafone UK - Leigh Reviews 

183
TrustScore 5 out of 5

4.9

Unit 30 Bradshawgate, WN7 4LA Leigh, GB


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Rated 5 out of 5 stars

It was a brilliant experience,Becki was excellent.Nothing was to much trouble for her.will recommend Vodafone to my friends.Especially the Leigh branch.

Company replied

Rated 5 out of 5 stars

Becky wa critical to my decision. As an ex-lecturer in Economics, I thought I would take the Michael saying why should I pay more for Vodafone when the service was the same. Shiver my timbers when th... See more

Company replied

Rated 5 out of 5 stars

Tyler was open and friendly and seemed knowledgeable about the products on offer. We left the store with more products/services than we had gone in for which would seem to show exemplary salesmanship... See more

Company replied

Rated 5 out of 5 stars

I and my husband visited Leigh Store today and we were warmly greeted by the 3 friendly staff working there. We had the pleasure of dealing with Estera who was very helpful and knowledgeable. She expl... See more

Company replied


Company details


Contact info

  • Unit 30 Bradshawgate, WN7 4LA, Leigh, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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4-star
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1-star

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4.9

All reviews

(183)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Can't fault the staff as per usual with…

Can't fault the staff as per usual with the store everytime I've had issues they have gone above and beyond to help

April 22, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were served by Mathew today he was…

We were served by Mathew today he was very polite and explained everything in detail for my dad

May 1, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Hey John,

Thanks for the lovely review and fantastic support for Mathew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great store and lovely staff thanks for…

Great store and lovely staff thanks for the smooth upgrade process

April 27, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Hey Susan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becki was brilliant today

Becki was brilliant today. Made the journey great

April 30, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Hey Steven,

Thanks for the lovely review and fantastic support for Becki.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got served by matthew today helped me…

Got served by matthew today helped me with my phone by setting it up for me lovely staff.

April 30, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Hey Antony,

Thanks for the lovely review and fantastic support for Matthew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Extremely Disappointing Ex Extremely Disappointing Experience with Vodafone perience with…

Extremely Disappointing Experience with Vodafone

I was a loyal Vodafone customer for several years, but my recent experience has been deeply disappointing. After submitting my cancellation notice and confirming it with a representative named Aaron, I was still charged for the final month. I even took the step of blocking the direct debit, yet the charge was processed regardless.

The in-store staff were unhelpful and dismissive, showing little regard for customer concerns. This level of service is unacceptable and has left me feeling misled and frustrated.

I cannot recommend Vodafone based on this experience.

April 20, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Hey Pete,

We appreciate you taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced with the store support. Your feedback is important to us, and we will look into this matter thoroughly.

We're here to help you sort this out. Please reach out to our Social Media team on Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy very plesent young lady and advised…

Amy very plesent young lady and advised on the best deal

April 4, 2025
Unprompted review
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Reply from Vodafone UK - Leigh

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was excellent and amazing good…

Liam was excellent and amazing good customer service, really felt at ease the new my new phone. Would not hessitate to recommend Vodafone. Thank Liam and Becki

March 24, 2025
Unprompted review
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Reply from Vodafone UK - Leigh

Hi Julie,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Enjoyed my time in the store!

Excellent experience! Thank you Amy, very lovely young lady.

March 13, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Hi Michael. Thank you for your review for Amy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great experience in store today…

Had a great experience in store today who helped me move my broadband over to Vodafone

March 10, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Hi Graham,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Very friendly and helpful. Swift and smooth service. Great value for money.

March 7, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Thanks for your excellent review, Alison! We love to see it 😁 If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Backup very helpful and a good humour

March 3, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Hello Alison,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff

Always helpful when I come in

March 1, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Becki

February 28, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Hi Dave,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly

Very friendly, very helpful, and very patient. Amy was lovely to talk to :)

January 29, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

We appreciate your positive feedback for Amy. If you ever need further help, don't hesitate to pop our team a message on:

If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant advice and a great…

Absolutely brilliant advice and a great service

February 7, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Hi Daniel,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Amy at the Leigh centre store was very helpful and informative. She helped us to identify the best tablet for us, excellent customer service

January 11, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Hi Phyllis,

This is such an amazing review for Amy. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

AMY WAS GREAT

January 13, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Hi Ellen,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Becki was great saved me money

Becki was great saved me money

January 5, 2025
Unprompted review
Vodafone UK - Leigh logo

Reply from Vodafone UK - Leigh

Hi Victor,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

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