I had an awesome experience with the staff that attended to me this morning. Very pleasant and quick to attend to customers with smiling face. In a very short space of time she resolved the issue tha... See more
Company replied
Location
Switch locationUnit 70,Lewisham Centre, SE13 7EP Lewisham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff in the Lewisham store provided an understanding, good humoured, empathetic customer experience. I had the pleasure of being assisted by store manager, Boryana. On realising an error... See more
Company replied
Came to the Lewisham Vodafone branch. Was served by Dennis. Fantastic service from the beginning right to the end. He dealt with all my concerns, saved me money, and was very patient throughout the... See more
Company replied
I went in to the branch in Lewisham and talked with Ketsia about getting a data sim to run my home internet. She really took trouble to work out the best deal for me, and then overcome various issues... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lewisham Shopping Centre
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 70,Lewisham Centre, SE13 7EP, Lewisham, United Kingdom
4.9
Excellent
207 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nicolas the guy who served me so…
Nicolas the guy who served me so helpful and experienced on everything and knows what to do and he got well customer service talent.
September 5, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hi Zahed,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great service Nicholas has provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Very helpful staff member
Very helpful staff member. Florina at Lewisham store
Quick and efficient service.
Extremely helpful.
August 23, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hi Alan,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Lewisham Shopping Centre
Hi Andreja,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Aaron was extremely helpful and…
Aaron was extremely helpful and explained everything well. Thanks for a great experience!
August 22, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hello,
It's always our aim to provide a helpful service, so it's great to hear that Aaron delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rezwan very good guy
Rezwan very good guy, my credit check decline but he was very good
August 21, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hello Omoyemi,
It's great to hear about the positive experience which you had with Rezwan. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lewisham Shopping Centre
Hey Sadzi,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from mohammed manager
Great Service from mohammed manager
July 31, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hi Medhanie,
This is a great review for Mohamed. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Lewisham Shopping Centre
Hi Gerezgher,
Thanks for your 5-star review for our Lewisham store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Rezwan He is good service me and clear…
Rezwan He is good service me and clear all my doubts
July 21, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Smiley Staff. The staff are extremely helpful and…
The staff are extremely helpful and professional. They put jargon into layman's language which in my view makes the Customer relax.
May 4, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Thanks for your review Henry. It's great to hear our team took the time to explain everything for you.
Thanks, The Vodafone Social Media Team
Very good customer service was very…
Very good customer service was very help. Please employ more people like him.
April 23, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hi Jay,
It's great to hear about your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
They offer a good service and the…
They offer a good service and the staffs are very corporative. Thanks for your good service
April 11, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hey Kaleem,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The advisor dealing with me was really…
The advisor dealing with me was really good at her job she advised me on the best phone and value for money .
March 30, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hey Corrie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mesatu great customer service went…
Mesatu great customer service went above and beyond
March 13, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hi Hassan,
Thank you for taking the time to leave us a review, and sharing this great feedback for Mesatu.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Lewisham Shopping Centre
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Genesis was really helpful!
Genesis was really helpful!
She helped me getting a really cheap contract explaining everything so well and detailed. I will definetly come back!!
February 8, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hi Felipe,
I’m glad to hear you found the best option for you, in store with Genesis. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fast and excellent service
Fast and excellent service. Kudos to Genesis, who was very patient with me :)
January 31, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hey Sandra,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good customer service
Visited today and was served by Shabir. He was very friendly and helpful with our queries even managed to save me a little money on my new phone contract.
The only downside was how slow the systems were so it took longer than expected but overall would recommend going in rather than waiting in a queue on the phone
January 13, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Satu was very helpful
Satu was very helpful. Excellent service. Very knowledgeable and efficient. Very pleasant experience.
January 6, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hi Roisin. Thank you for your review for Satu. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mesatu made my experience amazing
Mesatu made my experience amazing, she was professional and served with a smile.
January 2, 2024
Unprompted review
Reply from Vodafone UK - Lewisham Shopping Centre
Hey Jay,
It's great to hear your feedback. Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.