The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... See more
Location
Switch location454 Holloway Road, N7 6QA LONDON, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tahsin at Holloway Vodafone helped reassure me with my upgrade which I initially didn't want to do. But after him explaining everything clearly, I was convinced. Perfect customer service
Company replied
Was very helpful with replacing a sim. He offered great alternative plans aswell as helping me set up an esim.
Company replied
Those as the best customer experience I have ever had in mobile phone shop in 30 years. Tahsin and Amanauel are both fantastic giyd and I would recommend these are critical employees to keep as the... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Holloway
Written by the company
Contact info
454 Holloway Road, N7 6QA, LONDON, United Kingdom
4.9
Excellent
344 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great stuff
Great stuff - thanks for Bips who helped me setup an esim on an old phone.
July 7, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey Jules,
Thanks for the lovely review and fantastic support for Waasi. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and kind
Very helpful and kind, service was great and efficient, also very fast. I was here to get a new phone and have been guided all the way through. Appreciate venus help and kindness.
July 7, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey Simone,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tahsin was very helpful today
Tahsin was very helpful today at Vodafone, helping me find a new phone case and screen protector. He even kindly put on my screen protector perfectly. Great customer service !
July 6, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey Tristan,
Thanks for the lovely review and fantastic support for Tahsin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Holloway
Hey Daley,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The lady in store had amazing customer…
The lady in store had amazing customer skills she listened to me and was very helpful
July 4, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hi jenny, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Great customer service!
Tahsin, an advisor in Holloway Vodafone store, helped me a lot with my issues and helping me chooses which plans were best for me. I really appreciate his customer service. Will definitely be coming back again!
July 3, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
venus was really helpful
July 2, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey Melek,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amanuel was very welcoming
Amanuel was very welcoming, polite and very professional. I been in that branch multiples times and bought 3 phones so far for my siblings. The service there always great, quick and efficient. Honestly they are a great team. I am sure i will be there again soon.
June 16, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey Ahmed,
Thanks for the lovely review and fantastic support for Amanuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everything went well
Everything went well. The two staff members in the Holloway Road Branch were superb. They were very friendly, helpful and informative in every way ! I am well satisfied, thank you
June 11, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Holloway
Hey Jesse,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fab customer service…
The lady was very kind and knowledgeable taking me through all the different options to find the best cost-effective one for me
June 6, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey there,
Thanks for the lovely review and the fantastic support you’ve shown for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service!
Came into the store upset because of being charged a very high cost for my broadband. Spoke to 2 colleagues in the holloway store, and they made me so happy by lowering my bill and taking stress off my shoulders. Thank you to Amanuel and Tahsin.
June 4, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey Lucy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came into the store today enquiring…
Came into the store today enquiring about my bill as to why it’s so high. Two of the instore colleagues Amanuel & Tahsin were very helpful and reassuring in helping me save my money and giving me good deals in terms of what I was looking for.
June 4, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey Bilali,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Amanuel Ezgi Tahsin and Venus…
Thank you Amanuel Ezgi Tahsin and Venus for your hard work and helping me with my upgrade!
June 2, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey Hasan,
Thanks for the lovely review and fantastic support for Amanuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ezgy is the best ever customer service…
Ezgy is the best ever customer service that I have in many years.... Wish more people like her.
June 2, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
That's very nice service thank you very…
That's very nice service thank you very much satisfaction
June 1, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey Biniam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a great experience with Ezgi
I had a great experience with my Advisor Ezgi. She was kind, professional, and incredibly supportive throughout the process. Her warm personality and attention to detail made everything feel smooth and special. I truly appreciated her guidance and would highly recommend her to anyone looking for a caring and knowledgeable advisor.
June 1, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey Hind,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful friendly staff
Really helpful friendly staff - especially Emmanuel. He helped me with my issue that I didn’t think would get sorted at all within 10 minutes. Would definitely come back
May 18, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey Thalia,
Thanks for letting us know what an amazing job Emmanuel did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Those as the best customer experience I…
Those as the best customer experience I have ever had in mobile phone shop in 30 years.
Tahsin and Amanauel are both fantastic giyd and I would recommend these are critical employees to keep as they are consonants about your products and services and love customers Thanks Steve
May 15, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey Steve,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Venus gave great customer servuce
Venus gave great customer servuce, very polite and full of energy
May 9, 2026
Unprompted review
Reply from Vodafone UK - London Holloway
Hey Murat,
Thanks for the lovely review and fantastic support for Venus.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.