Vodafone UK - London Southall Reviews 

109
TrustScore 5 out of 5

4.9

36 The Broadway,Southall, UB1 1PT London, GB


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Rated 5 out of 5 stars

Gr8 service Heeba & Priyanka very helpful got all the queries solved quickly happy to come again will recommend to others also keep up the gr8 work

Company replied

Rated 5 out of 5 stars

I had a great experience at the Vodafone Southall store. The service was very helpful, patient, and clear in explaining everything. All the information was shared properly, and the whole process felt... See more

Company replied

Rated 5 out of 5 stars

I just visited the Vodafone store in Southall, and Hari was very helpful. He explained everything clearly, was patient, and made the whole experience easy to understand. Excellent customer service —... See more

Company replied

Rated 4 out of 5 stars

Amazing service by Ravinder (Southall store)was patience & helpfull, helped me get the right deal hope you have many Ravinder in your company a big thanks tc 🙂

Company replied


Company details


Contact info

  • 36 The Broadway,Southall, UB1 1PT, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Eshmeet

Great service from Eshmeet. He wasn't honest and explained the limitations of the 4g MiFI i wanted to use in my home.

December 9, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hello, Splante,

Thanks for letting us know what an amazing job Eshmeet did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was really smooth and great…

It was really smooth and great experience. Eshmeet singh provided great service today.

November 15, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hi Osha,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a great and smooth experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

The experience was great

The experience was great

November 10, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hello, Akashdeep,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The agent was helpful and quick

The agent was helpful and quick

November 1, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hello, Jasvinder,

It's always our aim to provide a helpful service, so it's great to hear that we delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience and service by…

Very good experience and service by ishmeet

October 24, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hi Gurpreet. Thank you for your review for Ishmeet. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

October 21, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hi Lovepreet,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 1 out of 5 stars

Staff was disrespectful and rude

Staff was disrespectful and rude
I never seen this sort of behaviour customer service.

October 19, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hi Kaz,

I'm very sorry about your experience with the staff, please reach out to us by following the below links, so we can get this raised:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.


Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience

Good experience

September 19, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hi Gurjinder,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Walked into southall Vodaphone

Walked into southall Vodaphone, met Hiba & Anoch. They was both amazing, helpful and friendly intruction overall.

September 18, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hi Mo,

It's great to hear about your recent experience and feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Mr Ishmeet khatri is a very great guy…

Mr Ishmeet khatri is a very great guy and he is very helpful to me guide a new sim thanks

September 11, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hello, Manpreet,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service thanks to khush…

Great customer service thanks to khush who helped me get a great plan and a great phone for a amazing price
Thank you southall team !

August 21, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hello Jaswinder,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

GOOD SERVICE

August 9, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The customer service is very good.I…

The customer service is very good.I feel really very glad to connect with them.Hiba’s nature is very good.she is very helpful.

August 4, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hello,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by anish and khush both…

Was served by anish and khush both provided great customer service, helped me reduce my bill and gave great offers
Definitely recommend!

July 27, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hey Hafiz,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service by hiba she help me out

Good service by hiba she help me out

July 22, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was great experience to buy a new…

It was great experience to buy a new plans with Vodafone and services of them was quite good specially Mrs hiba.

June 23, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hi Kulbeer,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Hiba very good advisor help me to find…

Hiba very good advisor help me to find out better deal

June 19, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hey there,

Thanks for highlighting what a great experience Hiba provided. We're happy you found a great deal!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience by advisor hiba

May 21, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hi Mushtaq! Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service...The…

Very good customer service...The process of buying a phone was very easy. I want to thank Hratik for this.

May 16, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hi swetha,

Thanks for sharing the experience you've had with getting a new phone in store with Hratik.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

very helpfull best customer service by…

very helpfull best customer service by hiba

May 16, 2024
Unprompted review
Vodafone UK - London Southall logo

Reply from Vodafone UK - London Southall

Hi Baban,

Thanks for your review for Hiba. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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