I changed my phone and entered into a new contract and wanted to do this in person at a store so went to the store in Wood Green. Honey dealt with my requests and was very courteous and polite. I am n... See more
Company replied
Unit 46 Cavendish Walk , Wood Green Shopping City, N22 6YA London, GB
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I changed my phone and entered into a new contract and wanted to do this in person at a store so went to the store in Wood Green. Honey dealt with my requests and was very courteous and polite. I am n... See more
Company replied
I have had a lengthy struggle trying to get an e-sim activated. Ellie and Sami from the Wood Green London Vodafone store have gone out of their way to assist me. These two fine young people posse... See more
Company replied
Mr Mohsin, the senior store manager was an absolute gem to have met. He helped me with my original query and ended up upgrading my two plans in the same go. Now I'm looking into changing my internet f... See more
Company replied
We had an excellent experience with Mohsin at Vodafone Wood Green. He was extremely professional, knowledgeable, and patient while helping us. He took the time to explain everything clearly, answered... See more
Company replied
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Unit 46 Cavendish Walk , Wood Green Shopping City, N22 6YA, London, United Kingdom
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Mr Mohsin, the senior store manager was an absolute gem to have met. He helped me with my original query and ended up upgrading my two plans in the same go. Now I'm looking into changing my internet from BT as well. 5* customer experience!

Reply from Vodafone UK - London Wood Green
Prerana gave a great, patient and friendly service today, helping me out with my lost phone situation and getting the best deal for a new one. Thanks so much! :)

Reply from Vodafone UK - London Wood Green
Sonny was extremely helpful and patient with helping me to set up my new phone. With did big problem at the beginning but it turned out fine in the end.

Reply from Vodafone UK - London Wood Green
I'm so grateful and delighted with Mohsin; this guy is very helpful and makes the experience good and clear every time. Vodafone is one of the best, if not the best, overall when it comes to internet and phone lines.
I would like to highlight Mohsin's excellent service at the Wood Green store. Thanks!!

Reply from Vodafone UK - London Wood Green
Have a very satisfying experience at Wood Green store by Mohsin with regard to my problem I was having.
What was good about the experience was Mohsin was cool, collected and calm in dealing with me.
I also left better informed through my experience. He was a credit to the Vodafone name through the customer service I experienced.

Reply from Vodafone UK - London Wood Green
The staff were so helpful and made the process very easy and when we had to come back for help setting up my new phone it was not a problem thank you for all your help

Reply from Vodafone UK - London Wood Green
We have been coming to this branch for a long time and I would like to thank you very much for your smiling face and tolerant greetings and helping us and other customers who come here YELIZ you really love my job you deserve the money you receive to the fullest I congratulate you thank you for everything.

Reply from Vodafone UK - London Wood Green

Reply from Vodafone UK - London Wood Green

Reply from Vodafone UK - London Wood Green
I came in because my sim card wasn't working. Thanks to Nikki not only did she help to fix it but she also lowered my airtime and gave me a great price. Excellent customer service. Will definitely be back !

Reply from Vodafone UK - London Wood Green
Yeliz was a total professional. Charming. Smiley, friendly, no limit on advice. I purchased the honor 400 pro and Yeliz was brilliant throughout the purchase and plan and advice.
BRILLIANT!! 10/10 - 100%

Reply from Vodafone UK - London Wood Green
We came in with 2 concerns with our account and Mohsin was not only super helpful but gave us good deals!

Reply from Vodafone UK - London Wood Green
Had a great experience with Mohsin in getting my new phone and moving over from 02. Pleasure to deal with.

Reply from Vodafone UK - London Wood Green
Very nice operator named yigit very nice and collaborative person

Reply from Vodafone UK - London Wood Green
Was at the Vodafone store at Wood Green today, Maria was helping me with creating a contract at Vodafone, she was very polite and helpful during the process for my new contract at Vodafone

Reply from Vodafone UK - London Wood Green
Yiğit look after me very well he is a very good man

Reply from Vodafone UK - London Wood Green
Mohsin was really helpful. Sorted out all of the issues I had with my SIM card and got me a new one. Customer service is top notch.

Reply from Vodafone UK - London Wood Green
Maria was super helpful and fixed what I thought was a massive problem in about 5 mins. So grateful!

Reply from Vodafone UK - London Wood Green
Extremely grateful for Mohsin service today. Greeted me the moment I came in, found out what I needed and assisted me in the purchase by helping me find the best deal. Great customer service. Thank you sir

Reply from Vodafone UK - London Wood Green
Sonny and Maria at the wood green branch were very helpful and knowledgeable with all products and also I had a few problems after I bought the phone and were happy to help me great team

Reply from Vodafone UK - London Wood Green
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