Vodafone UK - London Wood Green Reviews 

179
TrustScore 5 out of 5

4.8

Unit 46 Cavendish Walk , Wood Green Shopping City, N22 6YA London, GB


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Rated 5 out of 5 stars

I changed my phone and entered into a new contract and wanted to do this in person at a store so went to the store in Wood Green. Honey dealt with my requests and was very courteous and polite. I am n... See more

Company replied

Rated 5 out of 5 stars

I have had a lengthy struggle trying to get an e-sim activated. Ellie and Sami from the Wood Green London Vodafone store have gone out of their way to assist me. These two fine young people posse... See more

Company replied

Rated 5 out of 5 stars

Mr Mohsin, the senior store manager was an absolute gem to have met. He helped me with my original query and ended up upgrading my two plans in the same go. Now I'm looking into changing my internet f... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience with Mohsin at Vodafone Wood Green. He was extremely professional, knowledgeable, and patient while helping us. He took the time to explain everything clearly, answered... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Wood Green

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 46 Cavendish Walk , Wood Green Shopping City, N22 6YA, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

179 reviews

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4.8

All reviews

(179)

41,511 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome customer experience

Mr Mohsin, the senior store manager was an absolute gem to have met. He helped me with my original query and ended up upgrading my two plans in the same go. Now I'm looking into changing my internet from BT as well. 5* customer experience!

May 6, 2026
Unprompted review
Vodafone UK - London Wood Green logo

Reply from Vodafone UK - London Wood Green

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly, patient and great service!

Prerana gave a great, patient and friendly service today, helping me out with my lost phone situation and getting the best deal for a new one. Thanks so much! :)

April 27, 2026
Unprompted review
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Reply from Vodafone UK - London Wood Green

Hey Pablo,

Thanks for the lovely review and fantastic support for Prerana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They were extremely helpful

Sonny was extremely helpful and patient with helping me to set up my new phone. With did big problem at the beginning but it turned out fine in the end.

April 17, 2026
Unprompted review
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Reply from Vodafone UK - London Wood Green

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I'm so grateful and delighted with Mohsin.

I'm so grateful and delighted with Mohsin; this guy is very helpful and makes the experience good and clear every time. Vodafone is one of the best, if not the best, overall when it comes to internet and phone lines.
I would like to highlight Mohsin's excellent service at the Wood Green store. Thanks!!

April 16, 2026
Unprompted review
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Reply from Vodafone UK - London Wood Green

Hey Alex,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Have a very satisfying experience at…

Have a very satisfying experience at Wood Green store by Mohsin with regard to my problem I was having.

What was good about the experience was Mohsin was cool, collected and calm in dealing with me.

I also left better informed through my experience. He was a credit to the Vodafone name through the customer service I experienced.

April 13, 2026
Unprompted review
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Reply from Vodafone UK - London Wood Green

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff were so helpful and made the…

The staff were so helpful and made the process very easy and when we had to come back for help setting up my new phone it was not a problem thank you for all your help

April 4, 2026
Unprompted review
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Reply from Vodafone UK - London Wood Green

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We have been coming to this branch for…

We have been coming to this branch for a long time and I would like to thank you very much for your smiling face and tolerant greetings and helping us and other customers who come here YELIZ you really love my job you deserve the money you receive to the fullest I congratulate you thank you for everything.

March 19, 2026
Unprompted review
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Reply from Vodafone UK - London Wood Green

Hi Zeynep,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Ricky helped me with all my queries

March 18, 2026
Unprompted review
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Reply from Vodafone UK - London Wood Green

Hey Elinta,

Thanks for the lovely review and fantastic support for Ricky.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

3 transfer

I moved from 3 to Vodafone easily
Ricky helped me
Thank you

March 18, 2026
Unprompted review
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Reply from Vodafone UK - London Wood Green

Hey Hermela,

Thanks for the lovely review and fantastic support for Ricky.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nikki was fab

I came in because my sim card wasn't working. Thanks to Nikki not only did she help to fix it but she also lowered my airtime and gave me a great price. Excellent customer service. Will definitely be back !

March 5, 2026
Unprompted review
Vodafone UK - London Wood Green logo

Reply from Vodafone UK - London Wood Green

Hey Oliver,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yeliz was a total professional

Yeliz was a total professional. Charming. Smiley, friendly, no limit on advice. I purchased the honor 400 pro and Yeliz was brilliant throughout the purchase and plan and advice.
BRILLIANT!! 10/10 - 100%

February 26, 2026
Unprompted review
Vodafone UK - London Wood Green logo

Reply from Vodafone UK - London Wood Green

Hey Ergun,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Problems solved with care We came in with 2 concerns with our…

We came in with 2 concerns with our account and Mohsin was not only super helpful but gave us good deals!

February 19, 2026
Unprompted review
Vodafone UK - London Wood Green logo

Reply from Vodafone UK - London Wood Green

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great experience with Mohsin in…

Had a great experience with Mohsin in getting my new phone and moving over from 02. Pleasure to deal with.

February 12, 2026
Unprompted review
Vodafone UK - London Wood Green logo

Reply from Vodafone UK - London Wood Green

Hey Stefan,

Thanks for the lovely review and fantastic support for Mohsin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice operator named yigit very…

Very nice operator named yigit very nice and collaborative person

February 12, 2026
Unprompted review
Vodafone UK - London Wood Green logo

Reply from Vodafone UK - London Wood Green

Hey durim,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was at the Vodafone store at Wood Green…

Was at the Vodafone store at Wood Green today, Maria was helping me with creating a contract at Vodafone, she was very polite and helpful during the process for my new contract at Vodafone

February 12, 2026
Unprompted review
Vodafone UK - London Wood Green logo

Reply from Vodafone UK - London Wood Green

Hey Huseyin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yiğit look after me very well he is a…

Yiğit look after me very well he is a very good man

February 4, 2026
Unprompted review
Vodafone UK - London Wood Green logo

Reply from Vodafone UK - London Wood Green

Hey Bulent,

Thanks for the lovely review and fantastic support for Yiğit.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohsin was really helpful

Mohsin was really helpful. Sorted out all of the issues I had with my SIM card and got me a new one. Customer service is top notch.

January 30, 2026
Unprompted review
Vodafone UK - London Wood Green logo

Reply from Vodafone UK - London Wood Green

Hey Bassa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maria was super helpful and fixed what…

Maria was super helpful and fixed what I thought was a massive problem in about 5 mins. So grateful!

January 17, 2026
Unprompted review
Vodafone UK - London Wood Green logo

Reply from Vodafone UK - London Wood Green

Hey Alexandra,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely grateful for Mohsin service…

Extremely grateful for Mohsin service today. Greeted me the moment I came in, found out what I needed and assisted me in the purchase by helping me find the best deal. Great customer service. Thank you sir

January 5, 2026
Unprompted review
Vodafone UK - London Wood Green logo

Reply from Vodafone UK - London Wood Green

Hey Jose,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonny and Maria at the wood green…

Sonny and Maria at the wood green branch were very helpful and knowledgeable with all products and also I had a few problems after I bought the phone and were happy to help me great team

January 2, 2026
Unprompted review
Vodafone UK - London Wood Green logo

Reply from Vodafone UK - London Wood Green

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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