Vodafone UK - Magherafelt Reviews 

203
TrustScore 5 out of 5

4.9

Unit 4 Meadow Lane Shopping Centre , Moneymore Road, BT45 6PR Magherafelt, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I visited store with a query about my phone. I was attended to immediately by Malik, who dealt with my issue quickly and efficiently. Also gave me advice on other services

Company replied

Rated 5 out of 5 stars

Mark was so unbelievably helpful with me, done everything he could to make sure i got sorted out even with the few hiccups :) thanks so much mark really happy with my new phone !

Company replied

Rated 5 out of 5 stars

I had a great experience with Amie at Vodafone. She was friendly, professional, and extremely helpful throughout. Amie took the time to understand my needs, explained everything clearly, and made the... See more

Company replied

Rated 5 out of 5 stars

Cory and Malik did excellent work today helping me go through my phone contract, had issues with billing and they sorted it out.

Company replied


Company details


Contact info

  • Unit 4 Meadow Lane Shopping Centre , Moneymore Road, BT45 6PR, Magherafelt, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

203 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(203)

39,970 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Richard was excellent and got…

Richard was excellent and got everything sorted for me broadband and SIM

September 2, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cory was very helpful and well manner…

Cory was very helpful and well manner guy

August 31, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful assistant

Very helpful assistant. Nothing was any bother to him.

August 20, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hey Ethel,

Thanks for the lovely review and fantastic support for team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were very helpful and friendly

Staff were very helpful and friendly

August 15, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hey Finn,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Richard and malik vodafone Magherafelt

Richard and malik in the vodafone Magherafelt store was soo helpful in answering all my questions and providing me with best plan to suit me needs and price range. They are both very knowledgeable who have great customer service..

August 10, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hey Leanne,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and speed resolution to…

Great service and speed resolution to my issue

August 9, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hey Daryl,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I found the service that I receive this…

I found the service that I receive this morning very helpful and I am very hopeful and confident that the issues will be resolved.
The staff where courteous and friendly.

August 8, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hey Jarlath,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great overall experience in store staff…

Great overall experience in store staff is very friendly. Malik was patient and helpful answering all my questions.

July 18, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hey Cillian,

Thanks for the lovely review and fantastic support for Malik.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Malik was excellent at helping today…

Malik was excellent at helping today his customer service is 100 percent he excellent at his job role and I definitely will be back with him

July 14, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hey Danielle,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

July 11, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hey Ronan,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very enthusiastic

very enthusiastic. Malik enthusiastically advised me

July 8, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hey Lương,

Thanks so much for the awesome review and all the great support you’ve given Malik!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and the guy was…

Excellent service and the guy was really helpful

July 8, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hey Anna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service at Vodafone

Amazing service at Vodafone. Very happy with all the staff are so helpful

June 18, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Wonderful to hear Kieran and thank you for the feedback and review!

Vodafone Social Media Team

Rated 5 out of 5 stars

The sales assistant Alex in magherafelt…

The sales assistant Alex in magherafelt store was very helpful and helped sort my upgrade

June 14, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hi Brian,

Thank you for taking the time to leave us this fantastic review. We're so glad to hear that our agent Alex was helpful in sorting out your upgrade.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

They were so helpful.

June 13, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hi Mairin. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Malik in…

Great customer service from Malik in Magheraflet branch

June 13, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hi Patrick. Thank you for your review for Malik. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Go and see Richard. Very knowledgeable and gives fantastic service. Thank you

June 7, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hi Raymond.

We're happy to hear that you found the service to be fantastic.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very effifcient service

Very effifcient service. Malik was very professional and of great sevice. Cheers!

May 27, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hi Stephen. Thank you for your review for Malik. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was extremely helpful and provided…

Alex was extremely helpful and provided all the information needed to give us the deal that best suited our needs

May 23, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hey Dean,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was brilliant

Alex was brilliant! Very helpful and knowledgeable. The transfer from phone to phone was perfect and the order completely in a timely fashion.

May 23, 2025
Unprompted review
Vodafone UK - Magherafelt logo

Reply from Vodafone UK - Magherafelt

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look