Vodafone UK - Market Harborough Reviews 

379
TrustScore 5 out of 5

4.9

28 The Square, LE16 7PA Market Harborough, GB


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Rated 5 out of 5 stars

Akash and Anjali were extremely helpful, patient and kind. They seem equally personable and professional. I felt I could trust their advice without reservation.

Company replied

Rated 5 out of 5 stars

Went into store to upgrade our phone. We had an idea what we wanted to do but came away with a different plan. All thanks to the work of Aryan who found us a fantastic deal. Very happy with the servic... See more

Company replied

Rated 5 out of 5 stars

Excellent customer care from all the team. I had a bad experience in London trying to upgrade my phone and came to this store whilst visiting my Parents. They were so patient and supportive as I had i... See more

Company replied

Rated 5 out of 5 stars

Went in to deal with a problem on our iPhone and Akasu continued to try and solve the problem which resulted in a win. Happy customers.

Company replied


Company details


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  • 28 The Square, LE16 7PA, Market Harborough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

379 reviews

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1-star

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4.9

All reviews

(379)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful with broandband

Very helpful with broandband. Lovely servuce from Dhruvesh and Romana

April 8, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Rosemary,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Once again

Once again, the wonderful Dhruvesh and Romana have been stars! I came in extremely frought and left smiling

April 8, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Guppy,

Thanks for the lovely review and fantastic support for Dhruvesh and Romana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Romana & Akash

Romana & Akash have been exceptionally helpful in helping me with a new phone and a plan. The service was efficient and clear to comprehend. I will definitely be using them again and recommending to all of my friends and family that are due a renewal! Thank you Romana & Akash for the amazing service!

March 31, 2025
Unprompted review
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Reply from Vodafone UK - Market Harborough

Hi Sarah,

We truly appreciate your wonderful review and the incredible support you've shown for Romana & Akash.

Should you need any assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony and akash

Helpful with a good positive attitude. Greatly appreciated

March 13, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi Stephanie. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A lovely young lady called Romana dealt…

A lovely young lady called Romana dealt with me and helped me with my issues and got me a new contract, I felt so at ease as she was so relaxed and comforting. She is a credit to the company.

March 6, 2025
Unprompted review
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Reply from Vodafone UK - Market Harborough

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help with Account

Dealt with Dhravesh for the 2nd time we did hope when we went, that we would be served by him as his knowledge and great customer service is beyond excellence.
Please if you need help with anything Vodafone Dhravesh is your man.

February 16, 2025
Unprompted review
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Reply from Vodafone UK - Market Harborough

Hey Lillian, thanks for letting us know how you feel you can rely on Dhvaresh so much.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service
Took time over our enquiry
Would recommend Vodaphone Market Harborough

January 13, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi Susan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome service in Market Harborough tea - highly recommended!!!!

Amazing service from the Market Harborough team, especially Akash and Romana. Thanks for your help, support and advice. Really appreciated. And cheers to no more o2!!!!

January 29, 2025
Unprompted review
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Reply from Vodafone UK - Market Harborough

Hi Lee,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

new phone s & contracr review

tony was very patient & helpful With my wife & I [2 O A Ps}'Finally got us sorted out

January 29, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi Brian,

We really appreciate your five star review for Tony. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh very helpful again with my…

Dhruvesh very helpful again with my roaming queries thank you

January 19, 2025
Unprompted review
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Reply from Vodafone UK - Market Harborough

Hello, Alison,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good sim plan

Desperately needed a sim and with friend's advice visited Vodafone store and impressed with the plans. Got what I needed. All the plans are very well explained by the sales advisor , Lalith Kumar. Took a sim for all my Internet needs.

December 1, 2024
Unprompted review
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Reply from Vodafone UK - Market Harborough

Hi Pujitha,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nice detailing about plans

Visited the store for new mobile and sim card. Clearly understood about the plans and payment options. Satisfied with the sales advisor : Lalith Kumar. Took a high end flagship mobile along with a sim for a very decent price.

December 1, 2024
Unprompted review
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Reply from Vodafone UK - Market Harborough

Hi Udatha,

It's great to hear your feedback, thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

We were served by Dhruvesh at the store…

We were served by Dhruvesh at the store today 1 dec. we went in to hand in a trade in phone. Which unfortunately gave us some problems. Dhruvesh and his colleague managed to sort it out for us there and then so we didn’t have to return. I got talking to Dhruvesh about how my iPhone 7 was playing up now but I really can’t get on with these swipe up phones. After chatting and going through options he sorted me out a new phone equivalent to my own a better deal on my contract at an only extra cost of £1 his service was fantastic his manner with dealing with us retired persons was fantastic it doesn’t always sink in with us straight away I’m afraid. He spent loads of time with us going through options. Will recommend them to others and will definitely go back there for any help needed.

December 1, 2024
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi. Thank you for your review for Dhruvesh and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Very helpful, answered all our questions, listened to our requirements and offered advice. Went with what we wanted. Dhruvesh was extremely helpful.

November 30, 2024
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi Maria,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

"Excellent Service and Clear Guidance by Lalith"

"I want to express my gratitude to Lalith for the exceptional assistance provided during my recent visit. Lalith explained everything clearly, answered all my questions with patience, and made sure I understood every detail about the product/service. His professionalism and friendly demeanor made the entire process smooth and enjoyable. Thank you for going above and beyond to help me. I truly appreciate your support!"

November 23, 2024
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hello, Kalpana,

It's great to hear that you received a 5 star service from Lalith! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh was excellent helping me today…

Dhruvesh was excellent helping me today with upgrading my phone. Very thorough with what plans were available to me. I will keep returning that's for sure.

November 9, 2024
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi Zoe,

It's great to hear your feedback. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and professional and experience…

Quick and professional and experience in store
I recommend coming here

November 5, 2024
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Thanks for the five star review, Pete. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

Excellent Service from Akash

October 28, 2024
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi Karen,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Great team

Tony and Pooja were a great team. They quickly understood what we wanted to do with our Vodafone account and facilitated as quickly as the cumbersome computer link allowed. Thanks team. Dave Martin.

October 24, 2024
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi David. Thank you for your review for both Tony and Pooja. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served straight away

I was served straight away. He was very helpful, and thorough. All of my apps and photos are now on my new phone.
I am very happy with the attention I was given. Thank you

October 3, 2024
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hello, Jackie,

It's lovely to hear about your positive experience. We appreciate you taking the time to leave a review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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