Akash and Anjali were extremely helpful, patient and kind. They seem equally personable and professional. I felt I could trust their advice without reservation.
Company replied
28 The Square, LE16 7PA Market Harborough, GB
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Akash and Anjali were extremely helpful, patient and kind. They seem equally personable and professional. I felt I could trust their advice without reservation.
Company replied
Went into store to upgrade our phone. We had an idea what we wanted to do but came away with a different plan. All thanks to the work of Aryan who found us a fantastic deal. Very happy with the servic... See more
Company replied
Excellent customer care from all the team. I had a bad experience in London trying to upgrade my phone and came to this store whilst visiting my Parents. They were so patient and supportive as I had i... See more
Company replied
Went in to deal with a problem on our iPhone and Akasu continued to try and solve the problem which resulted in a win. Happy customers.
Company replied
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28 The Square, LE16 7PA, Market Harborough, United Kingdom
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Very helpful with broandband. Lovely servuce from Dhruvesh and Romana

Reply from Vodafone UK - Market Harborough
Once again, the wonderful Dhruvesh and Romana have been stars! I came in extremely frought and left smiling

Reply from Vodafone UK - Market Harborough
Romana & Akash have been exceptionally helpful in helping me with a new phone and a plan. The service was efficient and clear to comprehend. I will definitely be using them again and recommending to all of my friends and family that are due a renewal! Thank you Romana & Akash for the amazing service!

Reply from Vodafone UK - Market Harborough
Helpful with a good positive attitude. Greatly appreciated

Reply from Vodafone UK - Market Harborough
A lovely young lady called Romana dealt with me and helped me with my issues and got me a new contract, I felt so at ease as she was so relaxed and comforting. She is a credit to the company.

Reply from Vodafone UK - Market Harborough
Dealt with Dhravesh for the 2nd time we did hope when we went, that we would be served by him as his knowledge and great customer service is beyond excellence.
Please if you need help with anything Vodafone Dhravesh is your man.

Reply from Vodafone UK - Market Harborough
Great service
Took time over our enquiry
Would recommend Vodaphone Market Harborough

Reply from Vodafone UK - Market Harborough
Amazing service from the Market Harborough team, especially Akash and Romana. Thanks for your help, support and advice. Really appreciated. And cheers to no more o2!!!!

Reply from Vodafone UK - Market Harborough
tony was very patient & helpful With my wife & I [2 O A Ps}'Finally got us sorted out

Reply from Vodafone UK - Market Harborough
Dhruvesh very helpful again with my roaming queries thank you

Reply from Vodafone UK - Market Harborough
Desperately needed a sim and with friend's advice visited Vodafone store and impressed with the plans. Got what I needed. All the plans are very well explained by the sales advisor , Lalith Kumar. Took a sim for all my Internet needs.

Reply from Vodafone UK - Market Harborough
Visited the store for new mobile and sim card. Clearly understood about the plans and payment options. Satisfied with the sales advisor : Lalith Kumar. Took a high end flagship mobile along with a sim for a very decent price.

Reply from Vodafone UK - Market Harborough
We were served by Dhruvesh at the store today 1 dec. we went in to hand in a trade in phone. Which unfortunately gave us some problems. Dhruvesh and his colleague managed to sort it out for us there and then so we didn’t have to return. I got talking to Dhruvesh about how my iPhone 7 was playing up now but I really can’t get on with these swipe up phones. After chatting and going through options he sorted me out a new phone equivalent to my own a better deal on my contract at an only extra cost of £1 his service was fantastic his manner with dealing with us retired persons was fantastic it doesn’t always sink in with us straight away I’m afraid. He spent loads of time with us going through options. Will recommend them to others and will definitely go back there for any help needed.

Reply from Vodafone UK - Market Harborough
Very helpful, answered all our questions, listened to our requirements and offered advice. Went with what we wanted. Dhruvesh was extremely helpful.

Reply from Vodafone UK - Market Harborough
"I want to express my gratitude to Lalith for the exceptional assistance provided during my recent visit. Lalith explained everything clearly, answered all my questions with patience, and made sure I understood every detail about the product/service. His professionalism and friendly demeanor made the entire process smooth and enjoyable. Thank you for going above and beyond to help me. I truly appreciate your support!"

Reply from Vodafone UK - Market Harborough
Dhruvesh was excellent helping me today with upgrading my phone. Very thorough with what plans were available to me. I will keep returning that's for sure.

Reply from Vodafone UK - Market Harborough
Quick and professional and experience in store
I recommend coming here

Reply from Vodafone UK - Market Harborough

Reply from Vodafone UK - Market Harborough
Tony and Pooja were a great team. They quickly understood what we wanted to do with our Vodafone account and facilitated as quickly as the cumbersome computer link allowed. Thanks team. Dave Martin.

Reply from Vodafone UK - Market Harborough
I was served straight away. He was very helpful, and thorough. All of my apps and photos are now on my new phone.
I am very happy with the attention I was given. Thank you

Reply from Vodafone UK - Market Harborough
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