Akash and Anjali were extremely helpful, patient and kind. They seem equally personable and professional. I felt I could trust their advice without reservation.
Company replied
Location
Switch location28 The Square, LE16 7PA Market Harborough, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went into store to upgrade our phone. We had an idea what we wanted to do but came away with a different plan. All thanks to the work of Aryan who found us a fantastic deal. Very happy with the servic... See more
Company replied
Excellent customer care from all the team. I had a bad experience in London trying to upgrade my phone and came to this store whilst visiting my Parents. They were so patient and supportive as I had i... See more
Company replied
Went in to deal with a problem on our iPhone and Akasu continued to try and solve the problem which resulted in a win. Happy customers.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Market Harborough
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
28 The Square, LE16 7PA, Market Harborough, United Kingdom
4.9
Excellent
379 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Market Harborough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Market Harborough
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Anjali and aryan helped set up my…
Anjali and aryan helped set up my broadband order
July 22, 2026
Unprompted review
Reply from Vodafone UK - Market Harborough
Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Akash was vey patient and explained the…
Akash was vey patient and explained the options clearly.
I managed to get broadband installation booked at my new house and save money on the monthly deal and to grab a cheaper phone option into the bargain.
Very happy.
July 6, 2026
Unprompted review
Reply from Vodafone UK - Market Harborough
"Hey Adrian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Excellent customer care from all the…
Excellent customer care from all the team. I had a bad experience in London trying to upgrade my phone and came to this store whilst visiting my Parents. They were so patient and supportive as I had issues transferring data from the old handset. I went in three days in a row and had fantastic service, thank you.
June 17, 2026
Unprompted review
Reply from Vodafone UK - Market Harborough
Hey Rebecca.
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Virus removal
May 28, 2026
Unprompted review
Reply from Vodafone UK - Market Harborough
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Market Harborough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
We were served by Salmaan and Aashit…
We were served by Salmaan and Aashit and both were very helpful and knowledgeable when asked about different phones. They also went the extra mile to help us with further queries we had.
May 16, 2026
Unprompted review
Reply from Vodafone UK - Market Harborough
Hi Chirag, thank you so much for your wonderful review and the amazing support you’ve shown for Salmaan and Aashit, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Excellent Service
Both Akash and Ana were very helpful and patient explaining the options and method of linking my TV to the new broadband. Their assistance put our minds to rest about the installation.
May 15, 2026
Unprompted review
Reply from Vodafone UK - Market Harborough
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Market Harborough
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hekped remove virus
May 13, 2026
Unprompted review
Reply from Vodafone UK - Market Harborough
Hey Robert,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
The Akash was very helpful regarding…
The Akash was very helpful regarding some info, he had the time to sit and listen to what I needed.cannot fault him and his partner. If more managers were like him, the world would be a better place.
May 11, 2026
Unprompted review
Reply from Vodafone UK - Market Harborough
Hey Mick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Great service, the staff were very thorough and incredibly knowledgeable :)
May 10, 2026
Unprompted review
Reply from Vodafone UK - Market Harborough
Hey Aaron,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Market Harborough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed help to sort out my elderly…
I needed help to sort out my elderly mother’s internet and mobile. Anjali was great. She listened carefully to fully understand the situation; was able to talk me through the options and find the best solution. She was patient, knowledgeable and a pleasure to deal with.
April 14, 2026
Unprompted review
Reply from Vodafone UK - Market Harborough
Hi Linda, thank you so much for your wonderful review and the amazing support you’ve shown for Anjali it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Market Harborough
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problem sorted quickly
Problem sorted quickly. Very friendly lady. Give her a rise!!
April 2, 2026
Unprompted review
Reply from Vodafone UK - Market Harborough
Hey David,
Thanks for the lovely review and fantastic support for staff*.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Help save money on new contract
March 31, 2026
Unprompted review
Reply from Vodafone UK - Market Harborough
Hey Gay,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helped set up device
March 31, 2026
Unprompted review
Reply from Vodafone UK - Market Harborough
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helped clear virus
March 31, 2026
Unprompted review
Reply from Vodafone UK - Market Harborough
Hey,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.