Vodafone UK - Nuneaton Reviews 

357
TrustScore 5 out of 5

5.0

26/27 Market Place, CV11 4EG Nuneaton, GB


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Rated 5 out of 5 stars

Olivia was very friendly and helpful, she got me a great deal and explained everything. Had aftercare with Emily setting up the phone a week later who again was very helpful and friendly. After look... See more

Company replied

Rated 5 out of 5 stars

Went in store got served by Deanna she was really helpful and sorted my phone out for me thankyou😊

Company replied

Rated 5 out of 5 stars

Olivia was just fantastic, she made the visit so joyful. Explained everything easily, also saved us money by getting broadband. I will definitely recommend Olivia to everyone. 5 Star Olivia, thank you... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I cannot recommend Antonia at the Vodafone Nuneaton store highly enough. After having an absolutely awful experience at the Hinckley branch, I honestly wasn’t looking forward to de... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Nuneaton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 26/27 Market Place, CV11 4EG, Nuneaton, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

357 reviews

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5.0

All reviews

(357)

41,878 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very very helpful today no issues atall…

Very very helpful today no issues atall rwally good service from emily thank you

June 25, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Liam,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia ,Sanz both were absolutely…

Olivia ,Sanz both were absolutely professional not only in the way they deal with an initial contract query and application as we needed to look at an international package but also finding both best packages for my new phone and Internet requirements whilst saving us money ,thanku for all your help

June 24, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Ian,

Thanks for the lovely review and fantastic support for Olivia and Sanz. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily was very helpful today and got me…

Emily was very helpful today and got me a great price

June 20, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey David,

Thanks for the lovely review and fantastic support for Emily. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob got me my upgrade and moved…

Jacob got me my upgrade and moved everything over to the new one for me

June 20, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Glynis,

Thanks for the lovely review and fantastic support for Jacob. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service by Emily in…

Excellent customer service by Emily in nuneaton, my phone had been hacked, she is a superstar thankypu

June 19, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey Andy,

Thanks for the lovely review and the fantastic support you’ve shown for Emily
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in with a damaged phone and…

I came in with a damaged phone and Antonia helped me get a new one on a really good plan

June 18, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Antonia was helpfull today

Antonia was helpfull today

June 18, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob helped me with my NHS app

June 16, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey Debbie,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob cleared the cleaning apps off my…

Jacob cleared the cleaning apps off my phone

June 13, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and aftercare

Olivia was very friendly and helpful, she got me a great deal and explained everything.
Had aftercare with Emily setting up the phone a week later who again was very helpful and friendly.
After looking online and feeling unhopeful the trip into store was easy and informative. Will definitely use in-store only in the future.

June 12, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Broadband Switch

Came in to switch my broadband from Virgin to Vodafone. Sanz made everything super easy, and was very clear about how everything works going forward. Very happy with my service!

June 10, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey Zach,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob is very knowledgeable and has…

Jacob is very knowledgeable and has helped me to choose the right phone for my age.

June 9, 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey Diane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob was brilliant

Jacob was brilliant, he was great doing my upgrade and keeping my cost down

June 9, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hi Julie , thank you so much for your wonderful review and the amazing support you’ve shown for Jacob , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Jacob was very helpful

June 7, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Gary,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia was amazing really helpful and…

Olivia was amazing really helpful and couldn’t do enough for you.

June 6, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Amanda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Once again a great service by Olivia…

Once again a great service by Olivia who always helps us when we come into the shop

June 6, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Tony,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia was very helpful

Olivia was very helpful, polite , nothing was too much trouble

June 6, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We had an amazing experience with…

We had an amazing experience with Olivia and Jacob who ensured we got the broadband and the right choice for our area. They were both so pleasant

June 4, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Folahan,

Thanks for the lovely review and fantastic support for Olivia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob transfered my phone over to the…

Jacob transfered my phone over to the new one after my upgrade, it was a great and easy experience

June 3, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Linda,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia was very polite and helpful…

Olivia was very polite and helpful today when we needed to get our phone contracts updated. Thank you

June 2, 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Kay,

Thanks for the lovely review and fantastic support for Olivia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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