Vodafone UK - Oldham Town Square Reviews 

174
TrustScore 5 out of 5

4.9

12 Market Place, OL1 1XE Oldham, GB


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Rated 5 out of 5 stars

I'm an O2 customer, I left my phone on the tram but s lovely chap called Glen found it told me he worked for Vodafone in Oldham. Once my contract is up I'll be coming in to see him. He was lovely and... See more

Company replied

Rated 5 out of 5 stars

Mo , was Outstanding and a credit to the company as I was going to change to another company, The plan i took out is with Vodafone and a much better deal. I received A 🌟🌟🌟🌟🌟plus from mo .alway... See more

Company replied

Rated 5 out of 5 stars

Bilal was extremely helpful. I only went in with a query and it was answered with detail. Supported my needs, helped find me the best option for my circumstances. Other staff was very nice and support... See more

Company replied

Rated 5 out of 5 stars

Decided to upgrade our two iPhones. Visited the Oldham branch. Tammana was our sales person. She was patient, thorough, knowledgeable and understanding. She recommended best iPhones for us. Not nece... See more

Company replied


Company details


Contact info

  • 12 Market Place, OL1 1XE, Oldham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

Really quick and efficient

Really quick and efficient, good deal and quickest phone sale I’ve ever done! Will definitely use again

December 16, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Abbie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Jonathan helped us today in store to set up our home broadband. He was extremely helpful and made our visit easy and stress free. Highly recommend. Thanks Jonathan!

December 4, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Leanne ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.
Jonathan was very helpful and knowledgeable throughout the process of upgrading my handset.

November 19, 2025
Unprompted review
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Reply from Vodafone UK - Oldham Town Square

We appreciate your wonderful review and are so glad that you found our agent Jonathan to be helpful and knowledgeable during your upgrade. If you ever need anything, just reach out to our Social Media Team.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonathan was extremely

Jonathan was extremely , professional and went out of his way to help us. Would definitely recommend him.

November 10, 2025
Unprompted review
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Reply from Vodafone UK - Oldham Town Square

Hi. We appreciate you taking the time to share your positive experience. We're happy to hear that our team member was helpful and professional. Thank you for recommending our services! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonathan best

October 13, 2025
Unprompted review
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Reply from Vodafone UK - Oldham Town Square

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service

Very good customer service, polite, respectful and gave us amazing deals at unbeatable prices!

October 3, 2025
Unprompted review
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Reply from Vodafone UK - Oldham Town Square

Hey Julia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service from bilal

Amazing customer service from bilal ! Great deal today would recommend massively !

September 12, 2025
Unprompted review
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Reply from Vodafone UK - Oldham Town Square

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I attended the Oldham store today for…

I attended the Oldham store today for some information about upgrades and switching from another provider. I was helped quickly by Rob and Bilal who worked hard to find a deal the suited my needs and budget. They professional and friendly made sure I left with a phone and plan that met my needs.

September 12, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tamanna was …

Tamanna was …. Simply the best, …..person to deal with . She should be congratulated on her outstanding customer service , her patience and her willingness to go the extra mile to help a 67 yr old pensioner who hasn’t got a clue what he’s doing 👏 She listened to my issue and came up with a solution , in plain terms , so that I knew what was happening 😂 First class , wouldn’t hesitate to recommend and will go no where else in the future.

September 5, 2025
Unprompted review
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Reply from Vodafone UK - Oldham Town Square

Hey Joe,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pav is amazing as always great service…

Pav is amazing as always great service and helped fix my phone would not want to go anywhere else

September 8, 2025
Unprompted review
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Reply from Vodafone UK - Oldham Town Square

Hey Nigel, ​

Thanks for the lovely review and fantastic support for Pav. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful & Friendly 10/10

Marjana was really helpful and friendly, helped us sort out a new contract for my daughter. Kids were excited to be in shop to get their first contract.

September 6, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Thank you for sharing your amazing journey with us! It's great to know that everyone had a positive experience in our shop. Thanks for your lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was recommended to Vodafone Oldham…

I was recommended to Vodafone Oldham and found the team to be welcoming and polite, parvez was super efficient as he signed me up to the broadband within a few minutes! Would highly recommend.

August 20, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service from Rob at the Oldham branch. Spent time with us and heard our issues and sorted it all out.

August 19, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Ros,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Satisfied and very helpful

August 18, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, got help with explaining how I can swap sims and keep my number.

July 28, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Barry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff

Great staff, very helpful and answered all my queries. Extremely grateful as I’m not very tech savvy.

August 7, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Tyler,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Positive experience.

Very pleasant, helpful staff who answered my questions and carried out what was required to find me a better plan. PAV, as per usual, was polite and knowledgable, guiding me through the necessary steps efficiently. Robert, his new manager, was supportive of PAV.

August 7, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Doreen,

Thanks for the lovely review and fantastic support for Robert.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma was very polite very helpful…

Emma was very polite very helpful explained everything clearly very polite and very pleasant person

July 25, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Julie

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff member Emma was great very…

Staff member Emma was great very helpful and patient would recommend the store

July 5, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Jason,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great store visit

Was met by Emma, had a few questions regarding my account with Vodafone! Emma was extremely helpful and very knowledgeable plus very friendly! You have a GREAT team member in Oldham
Bravo 👏 🤩
Regards David

July 1, 2025
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey David,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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