Vodafone UK - Omagh Reviews 

357
TrustScore 5 out of 5

5.0

16 Market Street, BT78 1EE Omagh, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Aimed Leigh was excellent today. Great customer service, patience and explained everything really well. I would happily recommend tho Omagh store.

Company replied

Rated 5 out of 5 stars

Needed a new broadband contract, moving away from O2 - signed up for Lite+ with 3, will see how it goes as we live rural! Sean, assisted well, friendly and knowledgeable and sorted the contract out wi... See more

Company replied

Rated 5 out of 5 stars

Walked in this morning to the omagh store and met Amy leigh. Had a phone(that i was very reluctant to part with. Ended up hoping with a new phone in the end Explained everything thoroughly amd carefu... See more

Company replied


Company details


Contact info

  • 16 Market Street, BT78 1EE, Omagh, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(357)

41,572 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Came to shop today spoke with Sean and…

Came to shop today spoke with Sean and roisin got better deal on broadband and new sim for my child. Great service.

March 3, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hello Paule,

It's great to hear about the positive experience which you've had with Sean and Roisin. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I bought my phone else where and…

I bought my phone else where and brought it to Vodafone for a data transfer, Sean was able to sort out the new phone for me and left it ready to use straight away! Very friendly and professional service!

February 28, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just wanted to take a moment to thank…

Just wanted to take a moment to thank Bradley for his help with setting up my new phone! He was super quick and walked me through every step. Really appreciate how smooth the whole thing was. Thanks Bradley, love the new phone! Highly recommend.

February 26, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hello, Gareth,

Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Bradley, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bought a new iPhone from Bradley and he…

Bought a new iPhone from Bradley and he was able to explain the benefits of the phone and picked a sim plan to suit my needs, very professional and friendly service as always

February 22, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Ann,

Thanks for letting us know what an amazing job Bradley did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I've been struggling with Broadband…

I've been struggling with Broadband since February because Fibrus couldn't get the problem sorted so I came to see Vodafone in Omagh and Sean and Connor got me sorted great friendly experience!

February 19, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Fillip,

Thank you for taking the time to review and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service best ever…

Excellent customer service best ever with Vodafone.

February 18, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Michelle,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone wasn't working properly and…

My phone wasn't working properly and Sean checked it out and advised that I trade in my current phone and take a new one, he was able to use the value from my traded in device to get me a good deal on a Tablet! Couldn't be happier

February 17, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Het Harry, it sounds like Sean found you an awesome deal there. I might need to speak to him next time I upgrade 😂 All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Came into Vodafone to check my contract…

Came into Vodafone to check my contract and Sean was able to check out my plan and phone to see if everything was okay

February 17, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

We appreciate you taking the time to share your experience with us Chris. We're glad you found Sean helpful and that he was able to assist you with your upgrade.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Sean for your help and…

Thank you Sean for your help and support.It was an enjoyable experience

February 12, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Margaret,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Shawn is Very friendly and very well…

Shawn is Very friendly and very well explained

February 6, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Zuzia,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

I bought a phone from Argos and came…

I bought a phone from Argos and came into store to get a sim plan and Sean was able to recommend the perfect plan and got all my contacts moved across to the new phone. Couldn't be happier

February 3, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Sandra. Thank you for your review for Sean. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service!

Got great help from from a young man who I think was the store manager today. Unfortunately I've forgotten his name as I was in a rush but he was wonderful in helping me out with my elderly dad's phone. Professionalism and kindness much appreciated.

January 27, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Siobhan. Thank you for your review. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean from Vodafone got me a really good…

Sean from Vodafone got me a really good deal for my new phone! He moved my data across to the new phone and took the time to explain how i could get my wifi at home for cheaper with Vodafone, very impressed with the service and knowledge!

January 17, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi John,

Thanks for sharing your excellent feedback for Sean. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant bunch of guys fantastic…

Brilliant bunch of guys fantastic service highly recommend

January 16, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Gavin. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Roisin was very helpful and very…

Roisin was very helpful and very friendly

January 15, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Willie,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

I called into the Omagh store and was…

I called into the Omagh store and was served by Roisin, she was very friendly and knowledgeable! She was able to discuss my needs and point me towards the Google Pixel phone, would highly recommend calling in to see what deals they can do

January 14, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi The Mc Gurreners,

Thanks for your review for Roisin. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very helpful

Very helpful

January 13, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Zara,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Sean was great help

Sean was great help! Brilliant rapport built and excellent knowledge on the products! 10/10 Sean thanks again! You were a pleasure to deal with!

January 9, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Keely,

Thanks for sharing your fabulous feedback for Sean. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Roisin Omagh Store

Very satisfied

January 9, 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Thanks for your five star review! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look