Vodafone UK - Perth Reviews 226

TrustScore 5 out of 5

4.9

150 High Street, PH1 5UH Perth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve always been very happy with the customer service in this store, they take the time to explain things and always find you the best deal. Very honest customer service. I was in the store today to r... See more

Company replied

Rated 5 out of 5 stars

Upgraded 2 phones today with Emma I can’t thank her enough, her knowledge is outset and she made the whole experience really easy. Excellent customer service she is the reason we keep returning to Vod... See more

Company replied

Rated 5 out of 5 stars

Katie in Perth was extremely helpful and answered all the questions had nothing was to much trouble, could not have done any more great advert for the company.

Company replied

Rated 5 out of 5 stars

Happy with service Craig answered and all our questions and explained everything clearly and straightforward didn’t use technical language that we wouldn’t know

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Perth

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 150 High Street, PH1 5UH, Perth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Craig was very helpful and explained my…

Craig was very helpful and explained my options well.

May 7, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi Richard, thank you so much for your wonderful review and the amazing support you’ve shown for Craig, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Excellent customer service

I’ve always been very happy with the customer service in this store, they take the time to explain things and always find you the best deal. Very honest customer service. I was in the store today to renew my contract and my daughter’s, and the staff member Bobby was fantastic. Really friendly, knowledgeable and genuine.

May 6, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Kate,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded 2 phones today with Emma I…

Upgraded 2 phones today with Emma I can’t thank her enough, her knowledge is outset and she made the whole experience really easy. Excellent customer service she is the reason we keep returning to Vodafone

May 4, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Yvonne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie in Perth was extremely helpful…

Katie in Perth was extremely helpful and answered all the questions had nothing was to much trouble, could not have done any more great advert for the company.

May 2, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Mkaa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service as always

Brilliant service as always. Katie was brilliant and made things nice and easy. Emma and the team are fantastic in Perth and I'll not hesitate to come back.

April 25, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Tam,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma checked my account and managed to…

Emma checked my account and managed to save me money on my.broadband and my plan. Excellent service as always Emma, thank you.

April 24, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Dave,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with service answered all our…buying a phone

Happy with service Craig answered and all our questions and explained everything clearly and straightforward didn’t use technical language that we wouldn’t know

April 24, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi Linda, thank you so much for your wonderful review and the amazing support you’ve shown for Craig it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

10/10 Staff

Went in today for some help, Katie was brilliant and fixed my problems, so nice to be able to speak to actual humans and even better ones who are supportive and understanding, was only a small problem with connectivity but she took the time to help me and explain it all 10/10 staff

April 24, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Steven,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service and great…

Great customer service and great knowledge on products , thanks Emma

March 19, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had Bobby help me with my new phone…

I had Bobby help me with my new phone setup in Perth.
He was very informative, clear and professional. Will definitely be back

March 26, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Ruairidh, ​

Thanks for the lovely review and fantastic support for Bobby. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

As always excellent service from…

As always excellent service from Katie...friendly and explains everything clearly...AND... no sense if feeling rushed...thank you..

March 5, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Keith,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was lovely and very knowledgable

Katie was lovely and very knowledgable, got exactly what I wanted and had a good laugh whilst here!

February 25, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Susan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was very professional and…

Katie was very professional and explained everything very well. Very happy with the deal I received.

February 11, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Joyce,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bobby was a Very friendly young man

Bobby was a Very friendly young man, so helpful getting us set with a new phone and contract answered all the questions we had.

February 6, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey there,

Thanks for the lovely review and fantastic support for Bobby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by Craig today

Was served by Craig today, top notch service and very knowledgable. Would recommend.

January 31, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Chris,

Thanks for the lovely review and fantastic support for Craig.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie and emma were so helpful setting…

Katie and Emma were so helpful setting up my new account. Great customer service. Thank you.

January 30, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi Lucinda,

Thank you so much for your wonderful review and the amazing support you’ve shown for Katie and Emma —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma helped me today with a few things…

Emma helped me today with a few things and managed to save me some money on my tariff.

January 26, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Janet
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie very helpful!

January 24, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bobby what a lovely helpful young man…

Bobby what a lovely helpful young man he has been with me

January 19, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Irene,

Thanks for the lovely review and fantastic support for Bobby.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was great and got me a new phone…

Katie was great and got me a new phone and new mobile WiFi! Very happy.

January 14, 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look