Vodafone UK - Portsmouth Commercial Rd Reviews 

138
TrustScore 5 out of 5

4.9

146 Commercial Road, PO1 1EX PORTSMOUTH, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a fantastic experience in the portsmouth branch with the lovely Dave, he was incredibly friendly, knowledgeable and got us a really great deal on a new iPhone, saved me and my partner so much a mo... See more

Company replied

Rated 5 out of 5 stars

Went into the Portsmouth branch today and couldn’t have been more impressed with the friendliness and service I received today from Dan, fantastic from start to finish! Thank you for all your help!

Company replied

Rated 5 out of 5 stars

Great experience with Vodafone/Three. The Retail advisor Maz really helped me to find the best option for me. He took time and he manifest such patience in order to explain everything to me, satisfy... See more

Company replied

Rated 5 out of 5 stars

Karolis’s customer service today was superb! He really helped me and my husband out by helping us choose our new phones and gave us the best plan suited to us. He took his time with us and had a good... See more

Company replied


Company details


Contact info

  • 146 Commercial Road, PO1 1EX, PORTSMOUTH, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(138)

40,694 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dave was patient and understanding and…

Dave was patient and understanding and explained everything very well

August 29, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey Sue,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the Portsmouth branch today…

Went into the Portsmouth branch today and couldn’t have been more impressed with the friendliness and service I received today from Dan, fantastic from start to finish! Thank you for all your help!

August 22, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hi Joseph, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a fantastic experience in the portsmouth branch

Had a fantastic experience in the portsmouth branch with the lovely Dave, he was incredibly friendly, knowledgeable and got us a really great deal on a new iPhone, saved me and my partner so much a month by switching from EE. Would highly recommend, thank you so much Dave.

August 22, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey Cherrish,

Thanks for the lovely review and fantastic support for Dave.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave's great service

Dave was great. Made it easy and simple. Would definitely recommend.

July 11, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave was very friendly from the moment…

Dave was very friendly from the moment he greeted me right through to talking me through the deals and options. Whilst explaining all areas so I understand. Buying a phone can be stressful but this was easy. Thank you Dave!

July 11, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey Katie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave was a absolute star as I not very…

Dave was a absolute star as I not very good with my phone

July 11, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave was very helpful and informative

Dave was very helpful and informative. Made the upgrade easy and got us a great deal.

June 27, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey Abbi,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with Vodafone/Three

Great experience with Vodafone/Three.
The Retail advisor Maz really helped me to find the best option for me. He took time and he manifest such patience in order to explain everything to me, satisfying my needs.

June 25, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey Ana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What a fantastic service from Dave

What a fantastic service from Dave. Sorted everything on my new phone. Extremely professional and lovely friendly guy. Definitely recommend.

June 19, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey,

Thanks for the lovely review and fantastic support for Dave.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wadood was very helpful and patient

Wadood was very helpful and patient. He made the experience worth it. Ive went to numerous competitors and i cam back to wadood because of his professionalism and great customer service. And obviously vodafone had fantastic deals.

April 11, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey Abdul,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good service

Really good service . Very helpful Iin Getting best deal and explaining everything

April 11, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey Zoe,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wadood is the best retail assistant I…

Wadood is the best retail assistant I have ever spoken to very pleasant and very welcoming more then happy to come back again

April 11, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey Aiden,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

my daughter and I visited Vodafone Portsmouth today, wanting advice
on upgrading device & plan, Wadood was very helpful, patient & knowledgeable, he was able to answer all our questions & advise on what would be the best package.

April 9, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wadood was friendly

Wadood was friendly, approachable and helpful getting me the best deals.

March 4, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey Sophie,

Thanks for the lovely review and fantastic support for Wadood.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with wadood

Great experience with wadood, great customer service and sorting my devices out ,very helpful to help me understand my plans.thankyou

March 3, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey Helena,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped in on off chance

Popped in on off chance, was lucky enough to see Wadood who was so helpful, really friendly and made what I needed to do very easy!!!

March 3, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey Ann,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave in the Portsmouth Branch

Dave in the Portsmouth Branch has been amazing helping me save money and upgrading.

February 7, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey James,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave was polite and incredibly helpful…

Dave was polite and incredibly helpful from start to finish.

I came in for an upgrade and every question was answered and I left happy with a new phone.

February 7, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey Terry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wadood was professional

Wadood was professional, respectful, informative and helpful. I would be extremely happy to be served by someone like Wadood in every place I visited. 10/10. Very pleased, thank you!

February 4, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey Eugene,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

dave was amazing and so helpful!

dave was amazing and so helpful!

January 31, 2026
Unprompted review
Vodafone UK - Portsmouth Commercial Rd logo

Reply from Vodafone UK - Portsmouth Commercial Rd

Hey Kayley,

Thanks for the lovely review and fantastic support for Dave.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look