Vodafone UK - Reading The Oracle Centre Reviews 

339
TrustScore 4.5 out of 5

4.7

U12 Oracle Centre, RG1 2AH Reading, GB


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Rated 5 out of 5 stars

Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... See more

Company replied

Rated 5 out of 5 stars

One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... See more

Company replied

Rated 5 out of 5 stars

I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... See more

Company replied

Rated 5 out of 5 stars

MARCO has been excellent .Very knowledgable and helpful to get my new contracts sorted I commend him for his service Nihal Samarasinghe

Company replied


Company details


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  • U12 Oracle Centre, RG1 2AH, Reading, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

339 reviews

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4.7

All reviews

(339)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Marco was extremely helpful

Marco was extremely helpful

May 22, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie was super helpful with a SIM swap…

Jamie was super helpful with a SIM swap at Oracle Reading Vodafone store. Great service.

May 22, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleased

Very pleased with the service provided by Mr Marco Thanks Mr Marco.

May 21, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kaash from Vodafone

Kaash from Vodafone, The Oracle, Reading was so helpful, his professionalism and knowledge made it a very easy experience. Thank you so much again!!

May 19, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie is the best

May 18, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie could not have been more helpful…

Jamie could not have been more helpful and patient, he sorted a new and lower monthly payment for me and advised me on having my phone battery refreshed. He’s charming and kind .

May 18, 2026
Unprompted review
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Reply from Vodafone UK - Reading The Oracle Centre

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very efficient service Bri

Very efficient service Bri . Thank you for all your help today .

May 18, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Mary,

Thanks for the lovely review and fantastic support for Bri.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alliyah was extremely helpful and…

Alliyah was extremely helpful and kind.Meet my needs to most possible way.Not enough words to describe my experience today

May 17, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Raja was great

Raja was great

May 16, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything it was fabulous!

Everything it was fabulous! Great job done by Temi 🙏

May 16, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Ionut,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Many thanks to Luca and Omara

Many thanks to Luca and Omara, they provided wonderful service, I recommend them to everyone.

May 5, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Cevdet,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hussein at the reading branch had been…

Hussein at the reading branch had been incredibly helpful
Thank you so so much making my experience very pleasant

April 24, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Rebecca,

Thanks for the lovely review and fantastic support for Hussein.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marco really helped me with my new…

Marco really helped me with my new Vodafone contact today! Thank you!

April 14, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Thi

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Marco

Great service from Marco. Sorted out our query professionally and helpfully.

April 14, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marco was efficient and did what we…

Marco was efficient and did what we needed

April 13, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Jill,

Thanks for the lovely review and fantastic support for Marco.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Raja and Dennis were so helpful

Raja and Dennis were so helpful & knowledgeable.
Raja set my phone up.
Fantastic experience.

April 9, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Malcolm,

Thanks for the lovely review and fantastic support for Raja.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Theodora was brilliant and really…

Theodora was brilliant and really helpful

April 3, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Wayne,

Thanks for the lovely review and fantastic support for Theodora.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Customer services are scammers

Scam artists like everyone else, setting up is good but the people who manage customer services are imbeciles and they and scam a few pounds from your contract even though they would not get anything from it. They said wait to cooling off period to add land line for free and then said I had to add it within the cooling off period when the cooling off period came to an end.

March 26, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi Michael , thanks for reaching out to us over social media 👋

I'm sorry to hear that you're unhappy with the customer support, this isn't the level of service that we aim to provide. If there's anything that I can help you with, please don't hesitate to drop me a DM http://vodafone.uk/3lCYUxW

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Connor for helping find a…

Thanks to Connor for helping find a good bundled price with my sims and a brand new phone, highly recommend store

March 15, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Yahiyah,

Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was returning goods

I was returning goods, the service from Raja was excellent and efficient, he navigated the process smoothly, will be back for my upgrade. Thanx Raja

March 11, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Brigette,

Thanks for the lovely review and fantastic support for Raja.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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