Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... See more
Company replied
U12 Oracle Centre, RG1 2AH Reading, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... See more
Company replied
One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... See more
Company replied
I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... See more
Company replied
MARCO has been excellent .Very knowledgable and helpful to get my new contracts sorted I commend him for his service Nihal Samarasinghe
Company replied
Written by the company
U12 Oracle Centre, RG1 2AH, Reading, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Vodafone UK - Reading The Oracle Centre
Jamie was super helpful with a SIM swap at Oracle Reading Vodafone store. Great service.

Reply from Vodafone UK - Reading The Oracle Centre
Very pleased with the service provided by Mr Marco Thanks Mr Marco.

Reply from Vodafone UK - Reading The Oracle Centre
Kaash from Vodafone, The Oracle, Reading was so helpful, his professionalism and knowledge made it a very easy experience. Thank you so much again!!

Reply from Vodafone UK - Reading The Oracle Centre
Jamie could not have been more helpful and patient, he sorted a new and lower monthly payment for me and advised me on having my phone battery refreshed. He’s charming and kind .

Reply from Vodafone UK - Reading The Oracle Centre
Very efficient service Bri . Thank you for all your help today .

Reply from Vodafone UK - Reading The Oracle Centre
Alliyah was extremely helpful and kind.Meet my needs to most possible way.Not enough words to describe my experience today

Reply from Vodafone UK - Reading The Oracle Centre

Reply from Vodafone UK - Reading The Oracle Centre
Everything it was fabulous! Great job done by Temi 🙏

Reply from Vodafone UK - Reading The Oracle Centre
Many thanks to Luca and Omara, they provided wonderful service, I recommend them to everyone.

Reply from Vodafone UK - Reading The Oracle Centre
Hussein at the reading branch had been incredibly helpful
Thank you so so much making my experience very pleasant

Reply from Vodafone UK - Reading The Oracle Centre
Marco really helped me with my new Vodafone contact today! Thank you!

Reply from Vodafone UK - Reading The Oracle Centre
Great service from Marco. Sorted out our query professionally and helpfully.

Reply from Vodafone UK - Reading The Oracle Centre
Marco was efficient and did what we needed

Reply from Vodafone UK - Reading The Oracle Centre
Raja and Dennis were so helpful & knowledgeable.
Raja set my phone up.
Fantastic experience.

Reply from Vodafone UK - Reading The Oracle Centre
Theodora was brilliant and really helpful

Reply from Vodafone UK - Reading The Oracle Centre
Scam artists like everyone else, setting up is good but the people who manage customer services are imbeciles and they and scam a few pounds from your contract even though they would not get anything from it. They said wait to cooling off period to add land line for free and then said I had to add it within the cooling off period when the cooling off period came to an end.

Reply from Vodafone UK - Reading The Oracle Centre
Thanks to Connor for helping find a good bundled price with my sims and a brand new phone, highly recommend store

Reply from Vodafone UK - Reading The Oracle Centre
I was returning goods, the service from Raja was excellent and efficient, he navigated the process smoothly, will be back for my upgrade. Thanx Raja

Reply from Vodafone UK - Reading The Oracle Centre
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.