Darren helped us exactly how we needed and wanted, got us a good deal for broadband as well as a nice surprise of a new phone for my partner, within reasonable data and price. Explained everything cle... See more
Company replied
Unit 34, Parkgate Shopping Centre, S60 1TG Rotherham, GB
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Darren helped us exactly how we needed and wanted, got us a good deal for broadband as well as a nice surprise of a new phone for my partner, within reasonable data and price. Explained everything cle... See more
Company replied
Was served by Ross, very friendly and chatty got all upgrades completed with no issue, manager was very friendly
Company replied
Had great service, warm welcome and super helpful when looking for home broadband. James was a star!!
Company replied
Popped into Parkgate Rotherham today to order a new phone. We previously had issues at another store, but Darren sorted everything out and went above and beyond to help us. Very pleasant experience an... See more
Company replied
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Unit 34, Parkgate Shopping Centre, S60 1TG, Rotherham, United Kingdom
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Darren's customer service is exceptional. He was patient and very helpful

Reply from Vodafone UK - Rotherham Parkgate
Great service from James at Vodafone Parkgate store. Transferred me to a new phone and helped keep my old photos

Reply from Vodafone UK - Rotherham Parkgate
Fiz was extremely helpful helping me to upgrade an even sorting my broadband too very happy lovely gentleman

Reply from Vodafone UK - Rotherham Parkgate
James helped me get a new phone and sim plan, very helpful

Reply from Vodafone UK - Rotherham Parkgate

Reply from Vodafone UK - Rotherham Parkgate

Reply from Vodafone UK - Rotherham Parkgate
Josie was a great help. She sorted me and wife 2 x new phones out 2 years and again last week. 1st class service. Very helpful. Great credit to your company.

Reply from Vodafone UK - Rotherham Parkgate
Darren served me and upgraded my sim plan. Got a great deal and iam happy with the outcome

Reply from Vodafone UK - Rotherham Parkgate
james has been a great help, he made things easy today for me and my new sim contract

Reply from Vodafone UK - Rotherham Parkgate
James made switching easy. Not pushy and easy to talk to

Reply from Vodafone UK - Rotherham Parkgate
Perfect service from James, got me a new phone and transferred my old phone to my new one within the hour

Reply from Vodafone UK - Rotherham Parkgate
Josie was amazing in the Vodafone store

Reply from Vodafone UK - Rotherham Parkgate
Josie was very helpful, and got us sorted out in no time .

Reply from Vodafone UK - Rotherham Parkgate
Best customer service I have had from Darren who works in this store, he was calm, clear and provided me with all the information I needed
Extremely patient and nothing was too much trouble
There should be more Darren’s in this world!

Reply from Vodafone UK - Rotherham Parkgate
Came to your parkgate shop and was served by Darren..was very happy with his service he was very polite and knowledgeable and helped me above and beyond thankyou darren

Reply from Vodafone UK - Rotherham Parkgate
Upgraded my phone, brilliant service from Darren, thanks.

Reply from Vodafone UK - Rotherham Parkgate
Happy with my visit to vodafone today. James upgraded my phone and transferred my stuff to my new phone, great customer service from Vodafone at Parkgate

Reply from Vodafone UK - Rotherham Parkgate
James was great, got me a good deal on a new phone and moved all my data across to my new phone

Reply from Vodafone UK - Rotherham Parkgate

Reply from Vodafone UK - Rotherham Parkgate
James was fantastic really informative and explained everything step by step

Reply from Vodafone UK - Rotherham Parkgate
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