Vodafone UK - Rotherham Parkgate Reviews 

281
TrustScore 5 out of 5

4.9

Unit 34, Parkgate Shopping Centre, S60 1TG Rotherham, GB


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Rated 5 out of 5 stars

Darren helped us exactly how we needed and wanted, got us a good deal for broadband as well as a nice surprise of a new phone for my partner, within reasonable data and price. Explained everything cle... See more

Company replied

Rated 5 out of 5 stars

Was served by Ross, very friendly and chatty got all upgrades completed with no issue, manager was very friendly

Company replied

Rated 5 out of 5 stars

Had great service, warm welcome and super helpful when looking for home broadband. James was a star!!

Company replied

Rated 5 out of 5 stars

Popped into Parkgate Rotherham today to order a new phone. We previously had issues at another store, but Darren sorted everything out and went above and beyond to help us. Very pleasant experience an... See more

Company replied


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  • Unit 34, Parkgate Shopping Centre, S60 1TG, Rotherham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

281 reviews

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4.9

All reviews

(281)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Darren's customer service is…

Darren's customer service is exceptional. He was patient and very helpful

June 19, 2025
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi Haleema. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from James at Vodafone…

Great service from James at Vodafone Parkgate store. Transferred me to a new phone and helped keep my old photos

June 17, 2025
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi Denise. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade

Fiz was extremely helpful helping me to upgrade an even sorting my broadband too very happy lovely gentleman

June 16, 2025
Unprompted review
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Reply from Vodafone UK - Rotherham Parkgate

Hi Keely,

Thank you for the the wonderful review,

Vodafone Social Media Team

Rated 5 out of 5 stars

James helped me get a new phone and sim…

James helped me get a new phone and sim plan, very helpful

June 14, 2025
Unprompted review
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Reply from Vodafone UK - Rotherham Parkgate

Hi Ann,

Thank you for taking the time to share your positive experience,

Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous service

Fabulous service. Fiz was extremely helpful

June 11, 2025
Unprompted review
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Reply from Vodafone UK - Rotherham Parkgate

Hey Linda ,

Thanks for the lovely review and fantastic support for Fiz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded my phone

Upgraded my phone, Darren was very helpful, thankyou.

June 7, 2025
Unprompted review
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Reply from Vodafone UK - Rotherham Parkgate

Hi Stephanie.

We're so happy to hear that you found our service helpful when upgrading your phone.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josie was a great help

Josie was a great help. She sorted me and wife 2 x new phones out 2 years and again last week. 1st class service. Very helpful. Great credit to your company.

May 29, 2025
Unprompted review
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Reply from Vodafone UK - Rotherham Parkgate

Hey Ian,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Darren served me and upgraded my sim…

Darren served me and upgraded my sim plan. Got a great deal and iam happy with the outcome

June 3, 2025
Unprompted review
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Reply from Vodafone UK - Rotherham Parkgate

Hey Josie,

Thanks for the lovely review and fantastic support for Darren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

james has been a great help

james has been a great help, he made things easy today for me and my new sim contract

May 25, 2025
Unprompted review
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Reply from Vodafone UK - Rotherham Parkgate

Hey Pedro,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James made switching easy

James made switching easy. Not pushy and easy to talk to

May 25, 2025
Unprompted review
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Reply from Vodafone UK - Rotherham Parkgate

Hey Julie,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect service from James

Perfect service from James, got me a new phone and transferred my old phone to my new one within the hour

May 7, 2025
Unprompted review
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Reply from Vodafone UK - Rotherham Parkgate

Hey Richard,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josie was amazing in the Vodafone store

Josie was amazing in the Vodafone store

May 6, 2025
Unprompted review
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Reply from Vodafone UK - Rotherham Parkgate

Hey Dianne,

Thanks for the lovely review and fantastic support for Josie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josie was very helpful

Josie was very helpful, and got us sorted out in no time .

May 6, 2025
Unprompted review
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Reply from Vodafone UK - Rotherham Parkgate

Hey Ian,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great

Best customer service I have had from Darren who works in this store, he was calm, clear and provided me with all the information I needed

Extremely patient and nothing was too much trouble

There should be more Darren’s in this world!

May 4, 2025
Unprompted review
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Reply from Vodafone UK - Rotherham Parkgate

Hey Jess,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came to your parkgate shop and was…

Came to your parkgate shop and was served by Darren..was very happy with his service he was very polite and knowledgeable and helped me above and beyond thankyou darren

May 5, 2025
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hey Lynn,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Darren.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded my phone

Upgraded my phone, brilliant service from Darren, thanks.

May 5, 2025
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hey Craig,

Thanks for the lovely review and fantastic support for Darren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with my visit to vodafone today

Happy with my visit to vodafone today. James upgraded my phone and transferred my stuff to my new phone, great customer service from Vodafone at Parkgate

April 15, 2025
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hey Wendy,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for James.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was great

James was great, got me a good deal on a new phone and moved all my data across to my new phone

April 15, 2025
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hey Brian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from James!

April 15, 2025
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hey Kath,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was fantastic really informative…

James was fantastic really informative and explained everything step by step

April 4, 2025
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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