Vodafone UK - Salisbury Reviews 

559
TrustScore 5 out of 5

5.0

Unit 20 , 40 Old George Mall, SP1 2AG Salisbury, GB


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Rated 5 out of 5 stars

A big thank you to Jake for the excellent customer service I received yesterday on collecting my new iPhone. I was very worried about moving from android to iPhone, Jake put my mind a rest. He guide... See more

Company replied

Rated 5 out of 5 stars

Beckie was extremely helpful and talked me through all of the options available to transfer my wife’s phone over to Vodafone from her current provider. She clearly explained each step and all of the... See more

Company replied

Rated 3 out of 5 stars

Jessica and everyone was super helpful and promptly put out my mind at rest regarding my query

Company replied

Rated 5 out of 5 stars

I visited the Salisbury branch recently and was served by Alexandra, who was genuinely outstanding. Rather than pushing the first option at me, she took the time to understand my situation properly an... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Salisbury

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 20 , 40 Old George Mall, SP1 2AG, Salisbury, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

559 reviews

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5.0

All reviews

(559)

42,075 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Megan was extremely helpful and resolved all our problems and also suggested more suitable phone contract plans. Excellent service, well done!

June 23, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Rob,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lexi was absolutely brilliant and…

Lexi was absolutely brilliant and helpful

June 22, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

HAYLEY EXCELLENT SERVICE.....SECOND TO…

HAYLEY EXCELLENT SERVICE.....SECOND TO NON
DESERVES A RISE ...

June 15, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hi Allan, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beckie was amazing!

June 15, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Debbie.

Thanks for the lovely review and fantastic support for Beckie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super helpful and down to earth

Charlotte was super helpful finding me a plan that was right for me, saved me money and have me a great new phone with a better data plan.
When I returned to the store to take up the offer, Megan was so kind, friendly and understanding. She listened to what I was after and made it clear what I was choosing and the options available.
When the phone wasn't availible on the day, she called another store to arrange for me to pick up same day. She was great for a chat and made me feel really welcome!
Excellent customer service and down to earth vibes guys!

June 15, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy

nice, quick sorting out of a new contract.
Megan was very helpful and kept things straight forwards .

June 14, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Andy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding service from Jack

⭐⭐⭐⭐⭐ Outstanding service from Jack

Jack provided fantastic customer service. He was patient, professional and took the time to resolve everything thoroughly. He explained things clearly and found me the best deal for my needs. A real credit to Vodafone. Thank you, Jack!

June 12, 2026
Unprompted review
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Reply from Vodafone UK - Salisbury

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beckie was very very helpful with…

Beckie was very very helpful with getting me a new phone and setting it up for me very pleased with her service today she was amazing

June 11, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Tina,

Thanks for the lovely review and fantastic support for Beckie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good Jessica

Very good Jessica

June 11, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Craig ,

Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to Salisbury store today for a…

Went in to Salisbury store today for a new sim contract, super simple and a lovely experience.
Jessica was a great help, thank you

June 11, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Jordan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica was great

Jessica was great. Very helpful and was able sort what we wanted and more. Great service. Thank you!!!

June 11, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent and friendly service from…

Excellent and friendly service from Jessica in Salisbury

June 10, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Jonathan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jessica.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica was very helpful

Jessica was very helpful

June 9, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Morris,

Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hayley was outstanding with everything

Hayley was outstanding with everything

June 8, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Andy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beckie was great

June 6, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey MF,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was very helpful got me what I wanted…

Jessica Was very helpful got me what I wanted 5***** all round

June 6, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Ryan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for the good service lexi

June 6, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Peter,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and pleasant experience

Beckie was really helpful, made sure she got as much information about us and what we needed, before giving us her recommendation. The process was made easy and she offered to set up the 5g hotspot box for us and explained how to use it. Very happy with the service

June 5, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely great service from lexi

Absolutely great service from lexi, thank you

June 5, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Lisa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by lexi

June 5, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Carolyn,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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