We visited the Meadowhall store today and were looked after superbly by the lovely Loui. As two "older" customers we were impressed by his patience and how well he explained all the next steps. Nothi... See more
Company replied
Unit 81 36 High Street , Meadowhall Centre, S9 1EH Sheffield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We visited the Meadowhall store today and were looked after superbly by the lovely Loui. As two "older" customers we were impressed by his patience and how well he explained all the next steps. Nothi... See more
Company replied
Huge shoutout to Andreea at the Vodafone Meadowhall branch! She was so welcoming and helpful, taking the time to explore all the different deals. It’s rare to get such genuine, friendly service. I lef... See more
Company replied
Went into meadow hall shop today upgraded phone but couldn’t make any calls, Anjum put himself out to sort the problem, long story but wife ordered eSIM on hols because of lack of signal, Anjum explai... See more
Company replied
After having a previous bad experience with another member of staff . ( couldn’t be bothered attitude. Yes, no answers . Ended with ‘ are you gonna buy it ?) We were served by Lois , complete oppo... See more
Company replied
Written by the company
Unit 81 36 High Street , Meadowhall Centre, S9 1EH, Sheffield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My phone was broken and Ozzy and Andreea saved the day! I am so so grafeful for their support; the customer service was amazing!!

Reply from Vodafone UK - Sheffield Meadowhall Experience
Helpful, knew how to do the job, friendly. Sam was able to clearly answer all my questions

Reply from Vodafone UK - Sheffield Meadowhall Experience
After having a previous bad experience with another member of staff . ( couldn’t be bothered attitude. Yes, no answers . Ended with ‘ are you gonna buy it ?)
We were served by Lois , complete opposite.
Very helpful , knowledgeable and professional. Friendly manner , no pressure selling. Nothing was a problem for him .
This makes a refreshing change in the retail marketplace.
This young man should go far !

Reply from Vodafone UK - Sheffield Meadowhall Experience
Called in to see why I was unable to use my mobile abroad in Spain. I paid for the privilege.
Marika in store went above and beyond to help me. Such a lovely lady & as a bonus, we managed to resolve the issue

Reply from Vodafone UK - Sheffield Meadowhall Experience
I have a great experience and I get good explanations from andreea. She is great

Reply from Vodafone UK - Sheffield Meadowhall Experience
I met Andreea over there. She is very friendly and also I got a lot more information about Vodafone. She suggested me how to connect with Vodafone. I had great experience through the adviser.

Reply from Vodafone UK - Sheffield Meadowhall Experience
Andrews was a Very helpful young lady
And sorted my problems with ease.👍

Reply from Vodafone UK - Sheffield Meadowhall Experience
If there was to be a goat of vodafone i give jt to sam the man

Reply from Vodafone UK - Sheffield Meadowhall Experience
Very good service, friendly staff and very polite. Ramzan extremely helpful and should get a pay rise.

Reply from Vodafone UK - Sheffield Meadowhall Experience
I had an absolutely wonderful experience being helped by Andreea. I came in needing help with a new phone, as my old phone had viruses and I was worried about losing my information. Andreea was incredibly patient, kind, funny, and understanding throughout the whole process. She took her time to explain everything clearly and made me feel completely at ease.
She helped me choose a new phone, transferred all my data over carefully, and made sure everything was working properly before I left. She also looked into my current broadband and managed to help me get a much better deal, which I really appreciated.
It is rare to meet someone who is not only professional and knowledgeable, but also genuinely caring. Andreea went above and beyond for me, and I left feeling very happy and looked after. She is a credit to the store, and I would highly recommend her to anyone needing help!!!

Reply from Vodafone UK - Sheffield Meadowhall Experience
I met Ramzan today to get a new contract for my daughter, he was brilliant and gave me a great deal. He explained everything to me so I understood exactly how much I was paying and even helped explain what I was paying for my broadband. I ended up upgrading my contract aswell as I got a really good deal. I have struggled previously trying to upgrade and take out contracts but Ramzan customer service was amazing I just wish every worker was as polite, patient and professional as Ramzan.

Reply from Vodafone UK - Sheffield Meadowhall Experience
Served by Andreea
Really helpful
All options explained
Swift service

Reply from Vodafone UK - Sheffield Meadowhall Experience
Today I was assisted in store by a wonderful young man, Sam. He sorted my accounts out and streamlined all my payments. He treated me like a human. Ring which is often a rare thing these days.

Reply from Vodafone UK - Sheffield Meadowhall Experience
Really helpful visit today thanks to Mia, sorted out a problem that Doncaster branch could not solve 👍

Reply from Vodafone UK - Sheffield Meadowhall Experience
Both Andreea and CJ were extremely patient and helpful when I had issues with placing an order online, super patient when issues came up and they both had a lovely friendly attitude about them. Helped me place my orders and had fantastic causal conversation too. Absolutely 10/10

Reply from Vodafone UK - Sheffield Meadowhall Experience
I wanna say something about costumer service I really Encouragement you .her name is Andreea I don't have word to explain her but I like the way to communicate with me, and to explain me what're ever I want ,I really thanks God bless you

Reply from Vodafone UK - Sheffield Meadowhall Experience
Loui was so helpful on our visit to your store, he was helpful, friendly, and explained everything, as a manager in retail myself, it is a dream to have members of staff that do their job this well,all companies need more sales people like Loui, was a pleasure meeting him.

Reply from Vodafone UK - Sheffield Meadowhall Experience
Went into meadowhall store to look at upgrading and loui the sales rep was absolutely brilliant from start to finish couldn't do enough for us, great attitude and full service well done Vodafone!!!

Reply from Vodafone UK - Sheffield Meadowhall Experience
A truly fantastic service from Andreea! I came in to renew my broadband and Sim contract, she was very thorough and provided every single detail in regards my new contracts. Very patient lady, warm and approachable. Thank you Andreea!

Reply from Vodafone UK - Sheffield Meadowhall Experience
Ramzan very knowledgeable, excellent customer service. found the right deals that suited us. Ended up been cheaper than last contract with yourselves.
Been with Vodafone for over 15 years. Meadowhall store always helpful and look after us.

Reply from Vodafone UK - Sheffield Meadowhall Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.