Vodafone UK - Sheffield Meadowhall Experience Reviews 

721
TrustScore 5 out of 5

4.9

Unit 81 36 High Street , Meadowhall Centre, S9 1EH Sheffield, GB


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Rated 5 out of 5 stars

Sam has been incredible in helping us find our options in our phone plan. We have transferred to Vodafone just because everything has been made clear to understand and over explained. Very friendly an... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Sam at Vodafone. He was extremely helpful in helping us choose our new phones and arranging the contracts. He took the time to explain all the available options clea... See more

Company replied

Rated 5 out of 5 stars

We visited the Meadowhall store today and were looked after superbly by the lovely Loui. As two "older" customers we were impressed by his patience and how well he explained all the next steps. Nothi... See more

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Rated 4 out of 5 stars

Huge shoutout to Andreea at the Vodafone Meadowhall branch! She was so welcoming and helpful, taking the time to explore all the different deals. It’s rare to get such genuine, friendly service. I lef... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Sheffield Meadowhall Experience

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 81 36 High Street , Meadowhall Centre, S9 1EH, Sheffield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

721 reviews

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4.9

All reviews

(721)

40,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, Alex was very knowledgeable and helped me pick the most suitable phone and plan for my requirements 🙂

March 12, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Barbara,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Steve and his merry band of store…

Steve and his merry band of store assistants are an absolute breath of fresh air and make Meadowhall an amazing experience for me. Having worked in telecommunications in vodabury before, I can tell you these guys are without doubt the finest bunch of young adults I have come across in retail shopping. Knowledge aside, they have the capacity to make me smile and laugh and that for me is everything. Sam, Jam, Miaa (sister from another mister Riya), Puja, etc are a delight to do business with. You wont be let down as they ply their extensive knowledge to make it a first class experience. No longer will I frequent those so called 'Dodgy' shops on the high street with their serious, money grabbing demeanour. Vodafone Meadowhall comes extremely and highly recommended from me. A BIG thumbs up. Big up Vodafone, you recruited well.

March 11, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Noel,

Thanks for the lovely review and fantastic support for Steve.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Tea

Rated 5 out of 5 stars

I have been a customer for almost five…


I have been a customer for almost five years now, and this was the best experience I’ve had. Marika explained everything to me in a very clear and transparent way and took the time to make sure I fully understood the entire process. She patiently answered all of my questions and was very kind throughout the appointment, which made the experience very comfortable for me.

You truly need more professional and respectful staff members like Marika. Thank you very much.

March 10, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sammyyyyy. Honestly where did they find this chap…

Honestly where did they find this chap what a lad i mean he’s a guden , IDE tek him if I could Sam the man

March 10, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Steve,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Dany for your excellent service

Thanks Dany for your excellent service

March 7, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Andy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Missold a SIM

I went to store to find a suitable SIM card for my parents for an upcoming holiday. Jammy seemed very knowledgeable and we left happy as he seemed to find a cost efficient solution. They went on holiday the day after and the SIM didn't work at all and left them unable to use their phone. When they returned home, it seemed that the SIM was sold to me incorrectly as it didn't work as he said, also when looking into the plan, it had nowhere near the calls and data promised so even if it did work, it wouldn't have lasted long.

We went into store to complain and the staff were very unhelpful and didn't care. Even said that the plan I had been sold was unreliable so that's probably why. It has taken for me to spend an hour contacting the provider directly to get a refund.

I went from having a positive experience of the store to quickly having a very negative view. The outcome was that this situation has caused a lot of distress to my parents as they were on the other side of the world with no phone and no way to speak to family.

March 5, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Georgia,

We are really sorry this happened — especially with your parents abroad and unable to contact family. The SIM being mis‑sold and the lack of support in store is unacceptable. This isn’t the experience we want for our customers. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Device trade in and upgrade by Jammy

Jammy was super pleasant and professional! They helped me trade in and upgrade to a new device alongside some casual conversation. They took care of the whole process quickly and smoothly, all I have to do now is wait for my new phone. Thank you! ♥️

February 28, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Kaerel, ​

Thanks for the lovely review and fantastic support for Jammy. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Ramzan for his help today…

Thank you to Ramzan for his help today - friendly, helpful and professional
Fully recommend Vodafone Meadowhall

February 27, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Shona,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jammy listened to what I needed. Very good customer service skills

Jammy listened to what I needed, he was very patient with me. And explained everything clearly to me. So very helpful and got me a really good offer.
It was nice to know that he was very experienced.
I would definitely say Jammy has excellent customer service skills

February 18, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dany at Meadowhall has been brilliant

Dany at Meadowhall has been brilliant, I’ve been in to see him multiple times and every time my experience has been pleasant. I don’t know much about phones but Dany has always been more than willing to help and made me feel at ease every time. Would definitely visit Meadowhall and Dany again should I need too.

February 13, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Tyler,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

10/10 excellent customer service from…

10/10 excellent customer service from Danny and Alex

February 12, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Donna,

Thanks for the lovely review and fantastic support for Danny and Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service

Sam was certainly helpful, patient and supportive. He didn't try to upsell and had appropriate product knowledge.

February 11, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent sales journey from Ramzan and…

Excellent sales journey from Ramzan and Alex very friendly chaps, give them a pay rise.

February 10, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Jameel,

Thanks for the lovely review and fantastic support for Ramzan and Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was helped today by Ramzan and (new)…

I was helped today by Ramzan and (new) Adam! They were both fantastic and worked so hard getting me the best deal. 10/10 very grateful 🙏🏼

February 10, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Chloe,

Thanks for the lovely review and fantastic support for Ramzan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very welcoming and great customer…

Very welcoming and great customer service

February 10, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic

Fantastic! Rayyan was very knowledgeable and took time to transfer all my data for me, very good experience all in all

February 3, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Wendy,

Thanks for the lovely review and fantastic support for Rayyan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a really good experience at the…

I had a really good experience at the Vodafone Meadowhall store thanks to Caleb. He was friendly, patient, and very helpful, and made sure everything was explained clearly. The service was quick and professional, and I left feeling confident everything was sorted. Great customer service thanks Caleb!

February 2, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Samanta,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Rayyan super helpful. Great experience. Cheers

January 30, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey LK,

Thanks for the lovely review and fantastic support for Rayyan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience from Ramzan sorting…

Great experience from Ramzan sorting out upgrades to our mobile plans, also going through the potential upgrade options for our broadband lines as well. Ramzan was really patient and offered great advice. Thanks!

January 24, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Paul,

Thanks for the lovely review and fantastic support for Ramzan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to jay from Darby who was helping…

Spoke to jay from Darby who was helping out in Sheffield today and he was fabulous and very help full

January 31, 2026
Unprompted review
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Reply from Vodafone UK - Sheffield Meadowhall Experience

Hey Eleasha,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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