I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... See more
Company replied
Location
Switch location42 Queensway, SG1 1EE Stevenage, GB
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Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.
Company replied
I had a good experience from Gertrude and she was helpful as usual. Thank you
Company replied
Even though there was not an eventual sale the service and pleasantness from the store was outstanding. I was served by Venkata who clearly answered all my queries. This is why I have been with Vodaph... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Stevenage
Written by the company
Contact info
42 Queensway, SG1 1EE, Stevenage, United Kingdom
4.9
Excellent
288 reviews
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Jordan very helpful
Jordan very helpful, explaining new phone. Happy with information given, bought new phone, thank you.
January 12, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Gloria,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good sense of humour lovely lady…
Good sense of humour lovely lady Gertrude help me so much explained all my options
January 11, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Daniel,
Thanks for letting us know what an amazing job Gertrude did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jordan has been Fantastic seem less up…
Jordan has been Fantastic seem less up grade world informed . I left it 3 years as afraid to go and do anything .i really do not know why having I haven’t visited sooner.
January 4, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Caroline,
It's lovely to hear Jordan and our colleagues in store have helped with your upgrade.
If you ever need any help, please message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Stevenage
Hey Clair,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Glenn is the best
Glenn was verry helpfull, i had no clue about my contract and how it works.
Glenn explained it all to me and i managed to get a new phone, he set it up for me and transferred all my info across.
December 30, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Janya,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Joao
Great service from Joao, I had lots of questions and he was very helpful and informative!
December 30, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Kassandria,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jordan was a very helpful polite man
Jordan was a very helpful polite man, very patient and very knowledgeble.
December 28, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Nicola,
Thanks for reviewing and sharing this great feedback for Jordan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan was Very helpful sorted…
Jordan was Very helpful sorted everything out for me.
December 28, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Mark,
Thanks for reviewing, and sharing your feedback for Jordan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had so much trouble with my phone.not…
Had so much trouble with my phone.not very technical,Glenn was brilliant and knew exactly what l needed,had a 2nd visit and sorted it out completely, amazing got stay in stevenage for my phone needs .
December 28, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Jenny,
Thank you for taking the time to review, and share this feedback for Glenn.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very friendly service from Gertrude
December 15, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Jacky,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Went to the Vodafone shop and saw Joao…
Went to the Vodafone shop and saw Joao very kind and explained everything in detail. Happy with the service
December 11, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Laila,
Thanks for sharing your kind words and feedback for Joao.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Helpful
Helpful, friendly knowledgeable agent - only took an hour to get a new phone
December 11, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Adrian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anil was very helpful
Anil was very helpful. Arranged a fantastic deal which I was very pleased with.
December 8, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Bethan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The day my internet went.
I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no help and made the problem worse. I considered admitted myself into hospital because to my understanding there is free Wi-Fi and the thought of being without made me shake lol. I decided to put on my big boy pants and go to the Vodafone shop in Stevenage. I was greeted by a younger gentleman who solved my issue in less than 15 minutes. There were two people working in the store, and they were very helpful and approachable. I had a really pleasant visit.
December 5, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Bradley,
I'm sorry to hear the initial issue you faced and I'm glad to hear it's now working.
Thanks for sharing this lovely feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Gertrude has been amazing and very…
Gertrude has been amazing and very helpful. I will always use Vodafone
December 1, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Yvonne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jordan helped massivly today in getting…
Jordan helped massivly today in getting me a sim only contract due to my reception with my previous provider
Great service
December 1, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Ahmed,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Review
Jordan is an exemplary employee and a credit to your company.
A great help
December 1, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Gary,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Seemless transaction Gertrude thanks…
Seemless transaction Gertrude thanks loads xx
November 30, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Chris, Thanks for your awesome feedback for Gertrude. It's great to see she made everything so simple 😊
Thanks, The Vodafone Social Media team
Glenn was of great help today.thank you
November 29, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Constance,
Thank you for reviewing, and sharing your feedback for Glenn.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan really helped me and made it…
Jordan really helped me and made it clear on what Vodafone offered! Also answered all questions with no hesitation. Deffo recommend.
November 27, 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Ryan. Thank you for your review for Jordan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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