I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... See more
Company replied
Location
Switch location42 Queensway, SG1 1EE Stevenage, GB
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Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.
Company replied
Even though there was not an eventual sale the service and pleasantness from the store was outstanding. I was served by Venkata who clearly answered all my queries. This is why I have been with Vodaph... See more
Company replied
I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no hel... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Stevenage
Written by the company
Contact info
42 Queensway, SG1 1EE, Stevenage, United Kingdom
4.9
Excellent
288 reviews
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My experience was very relaxed
My experience was very relaxed. Anil is a very good member of the Vodafone team. He explained the issues that I was having with my bill. I am satisfied with the explanations and that this will sort the problem.
December 17, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Hayden. Thank you for your review for Anil. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stevenage
Hi Trevor,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Seamless customer experience from Gertrude…
Iam glad for the service that Gertrude gave me what an amazing incredible customer service keep it up
December 7, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Owen. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely star for Vodafone
Absolutely star for Vodafone, lovely service by Gertrude….Highly recommended
November 25, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Josmi , thanks for your lovely feedback for Gertrude.
All the best, The Vodafone Social Media Team
Great service from Anil
Great service from Anil , helpful and professional
November 18, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Maninderpal,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Ross served us brilliantly
Ross served us. He was extremely professional and knowledgeable. He has brilliant calm demena too. We went ages with him a d he was just brilliant
November 10, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hello, Graham,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant service from Anil
Brilliant service from Anil , helped me to get iPhone 16 & I pad 😃
November 8, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hey, Nikhil.
Thanks for letting us know what an amazing job did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Moved to Vodafone
I came in to see what Vodafone can offer as my contract with EE runs out at the end of the month and I found it refreshing to see that Vodafone has employees that care about the service they provide.
Anil, based at Vodafone Stevenage, is one of the employees I would reccomend to have as an advisor when you evaluateyour choices. 10/10 for me
November 8, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Dan,
Thanks for letting us know what an amazing job Anil at our Stevenage Store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
great service by Anil
great service by Anil , guided me to by iPad with him and also a Tech transfer ..
November 7, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Anca,
Thanks for letting us know what an amazing job Anil did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liana made it a good experience and.easy
November 5, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Terry,
Thanks for the great feedback for Liana, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Anil
Anil
Very polite and friendly
Helpful with any questions asked
Brilliant service
November 1, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hello, Liz,
It's always our aim to provide a helpful service, so it's great to hear that Anil delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing customer service
Gertrude who served me went above and beyond! Amazing service!!
October 28, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Seen quickly and great staff
Ross was an absolute gem. Very knowledgable, seemed very honest in his suggestions and was an all-round pleasure to deal with.
Thank you very much, Ross!
October 23, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Jasmine. Thank you for your review for Ross. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Gertrude!!
Gertrude knew I was on my lunch and helped me speak to the correct department. She knew she wasn’t going to make a sale but was nonetheless extremely helpful and kind.
October 17, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Yasmin,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic customer service
Fantastic customer service. Very happy how he welcomed me.
Big Thank you to Ross
September 22, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Declan, thank you for the 5 star review and the feedback about the team's fantastic customer service.
Thanks,
The Vodafone Social Media Team
Ross was very helpful
September 22, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Thanks for your lovely feedback for Ross. It's always great seeing our team made such a positive impression on you.
All the best, The Vodafone Social Media team
An excellent customer service from…
An excellent customer service from Gertrude during a few times visiting the branch. She went over and beyond my expectation to sort out my previous issues I had with third party sold me packages, she tried her best to recover my number and eventually managed to offer me a great package suitable to my needs. She's definitely am asset to the company and a gem 💎
Highly recommend her and she'll be my only person to go anytime I'm back in town.
September 16, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hello,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Gertrude, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
really helpful customer service from anil
really helpful customer service from
anil in store today, quick and easy upgrade.
September 5, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Jack,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the helpful customer service from Anil.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Upgrade query
We spoke with Luana today to see about upgrading. She was very helpful and informative and saved us money, so we took out Broadband too. Would def recommend people to speak with her.
September 3, 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Sharon,
We’re glad to hear you found the best options for you when visiting Luana in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Stevenage
Hi Terry.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
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