Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... See more
Company replied
Location
Switch location4 Union Street, SA1 3EE Swansea, GB
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Jacob was excellent, talked us through all the options and guided us through all the steps to have everything set up. Moving 2 contracts over took a while which is a Vodafone issue not his fault!
Company replied
The representative was pleasant. Gave as much information as he could and what we required. Answered all our queries efficiently. Ewan is a very good at his job and a very knowledgeable assistan... See more
Company replied
Great customer service from Katie in Vodafone Swansea store. Helped transfer my 3 account to a new mobile and assisted and advised with the setting up of home broadband contract. Very pleasant and i... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Swansea
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
4 Union Street, SA1 3EE, Swansea, United Kingdom
4.9
Excellent
252 reviews
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Josh at Vodafone Swansea shop…
Josh at Vodafone Swansea shop exceptional service to me an 87ur old tech dinosaur. Josh ŵas polite,courteous and VERY helpful. Outstanding service. Thanks Josh.
April 1, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The customer service was excellent
The customer service was excellent, very friendly and helpful and knowledgeable
Katie was amazing.
March 21, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hi Jo,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Nice and easy and best deal found to…
Nice and easy and best deal found to suit my needs
March 21, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hi Gareth,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Broadband
Went in regarding the broadband side of things for my first home. Josh was there to assist me in explaining all aspects of the process clearly. Having 3 phones with Vodafone, I knew the service was going to be to a high level and it was. Thankyou to Josh and the Swansea team for taking the time to make this new journey for me a whole lot easier.
March 19, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hi Alex,
Thanks for your review for Josh. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Brilliant staff Katie so so helpful
Brilliant staff Katie so so helpful
March 19, 2025
Unprompted review
Reply from Vodafone UK - Swansea
What super feedback for Annette! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Josh is a tech wizard!
Josh was so kind and patient. I've been in to see him a couple of times now and he's always so helpful. Thank you so much!
March 19, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Thank you for the great feedback for Josh, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Swansea
Hi Tim,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Popped into Swansea store and was…
Popped into Swansea store and was served by Katie. She was absolutely fantastic! Was very prompt and gave service with a big smile. Conversed with us and had a laugh. Really made the whole visit superb!
March 15, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hi Ashley,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A great experience
Thank you to Joshua for all your help today. Very helpful with my phone contract renewal and took the time to explain options fully.
I ended up switching my broadband over too as I was very impressed with the deal on offer.
March 15, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hi Rebecca,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Joshua is very professional and has…
Joshua is very professional and has helped my family several times over the last few years, any issues we’ve had he’s managed to sort out there and then for us. Fantastic service
March 10, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hi Cara,
Thank you for your review, and for sharing the experience you had with Joshua. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Josh was great
Josh was great . Explained everything very clearly , happy to answer any additional questions and was very friendly. Great experience
March 9, 2025
Unprompted review
Reply from Vodafone UK - Swansea
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellentkatie is the best! assistance from Katiewith all…
Excellent assistance from Katiewith all aspects of upgrading my iPad and phone
March 7, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hi Maureen,
Thank you for your review for Katie. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great service from Rowan
Great service from Rowan. Easy phone swap & a fantastic deal.
March 7, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hi Simon,
Thank you for your review for Rowan. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Quick
Quite quick. Rhys was helpful and not at all pushy. Good advice.
March 7, 2025
Unprompted review
Reply from Vodafone UK - Swansea
We’re grateful for your fantastic feedback for Rhys, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came into Swansea branch Vodafone for…
Came into Swansea branch Vodafone for help with big bundle. The sales advisor Jakub was very polite and efficient. He is very good for your business.
February 27, 2025
Unprompted review
Reply from Vodafone UK - Swansea
It's great to see your kind words for Jakub, we really appreciate it! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Maddie or Maddy (sorry)
Maddie or Maddy (sorry). Was awesome ! Thank you :)
February 16, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Thanks for your fab feedabck for Maddie 😊 All the best, The Vodafone Social Media Team
Mobile and broadband set up
Calm, explained everything sorted me out not a problem
January 24, 2025
Unprompted review
Reply from Vodafone UK - Swansea
We appreciate your positive feedback, John. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best customer services thank you !!
Best customer services thank you !!! Ethan /rowan fantastic 👏 👌 10/10
January 20, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hello, Dimitris,
It's great to hear that you received a 5 star service from Ethan and Rowan! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, super friendly and very knowledgeable. Was extremely happy with the help they provided
January 14, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hi Loli,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Really helpful staff in store
Josh in Swansea store very helpful in going through my existing contract with me and helping me remove unnecessary data. Have used Vodafone for years due to good mobile coverage, and have always had great customer service in this store. Highly recommend.
January 14, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hi Katie,
This is lovely feedback for Josh. Thanks for taking your time to share this experience and your recommendation for us. If you ever need any help, please reach out to us, by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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