I came in today to sort out my contract as it had finished and spoke to Levi, he has been amazing and managed to get me from a iPhone 15 with 50gb of data to a brand new iPhone 17 with 100gb of dat... See more
Company replied
Unit 43 , Ankerside Shopping Centre, B79 7LG Tamworth, GB
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I came in today to sort out my contract as it had finished and spoke to Levi, he has been amazing and managed to get me from a iPhone 15 with 50gb of data to a brand new iPhone 17 with 100gb of dat... See more
Company replied
Since transferring from EE to Vodafone in Dec 24, I have not had data roaming in the uk or overseas. Numerous telephone calls to Vodafone & visits in various stores, with promises that the issues ha... See more
Company replied
Popped into store today to resolve a few issues with an old broadband account. Levi resolved them straight away by sorting my security out on my account so I could re access it and also did me a cheap... See more
Company replied
What a patient and helpful chap Jack is. Nothing was too much trouble. The process was long but that was down to systems, not the sales person
Company replied
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Unit 43 , Ankerside Shopping Centre, B79 7LG, Tamworth, United Kingdom
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Since transferring from EE to Vodafone in Dec 24, I have not had data roaming in the uk or overseas. Numerous telephone calls to Vodafone & visits in various stores, with promises that the issues had been resolved came to nothing.
Visiting Tamworth branch & having assistance from Levi & finally, it appears that I can get the service I’ve been paying for since last year.
Thank you Levi - Excellent service

Reply from Vodafone UK - Tamworth
Great communication, friendly and helpful. Connor was lovely 🙂

Reply from Vodafone UK - Tamworth
Excellent service transferring all my data from my old device to my new one thank you Shane

Reply from Vodafone UK - Tamworth
Help setting up and choosing my new top up phone thank you levi 5 stars

Reply from Vodafone UK - Tamworth

Reply from Vodafone UK - Tamworth
Levi was really helpful at transferring my stuff from old phone to new phone. He was kind and talkative with us. Keep up the good work highly recommended seeing Levi many thanks Nora

Reply from Vodafone UK - Tamworth
Walked into vodafone, served straight away, went through choice of mobiles pick what I wanted. Shane was friendly and very helpful. Can't fault the service here. Very happy with result. Thank you

Reply from Vodafone UK - Tamworth
Walked in to vodafone, serviced straight away, went through the phone picked mobiles we wanted. Shane was friendly and very helpful and was sorted within 30mins. Very good service.

Reply from Vodafone UK - Tamworth
Levied has been exceptionally helpful with my upgrade today.
Thank you Levi

Reply from Vodafone UK - Tamworth
Connor made me feel really welcome and helped me upgrade my contract

Reply from Vodafone UK - Tamworth
Levi was really helpful at setting up my new Samsung phone and he got me a great deal I will be coming here again.

Reply from Vodafone UK - Tamworth
After 3 days calling to Vodafone around no service and issues with my e-sim I came into the Tamworth store and was served by Shane who first time around sorted my issue within 15 minutes thank you Shane

Reply from Vodafone UK - Tamworth
Shane was really helpful he listened to what I needed

Reply from Vodafone UK - Tamworth

Reply from Vodafone UK - Tamworth
Great service, very knowledgeable and helpful with my upgrade. Connor was friendly and had a great attitude in helping with upgrading my contract.

Reply from Vodafone UK - Tamworth
We were told when we went into vodafone we would trade in our old phone for a new phone as we have had problems with Google pixels so we decided to get the A16 and we were told we pay £25 upfront and £25 off the remaining bill of our trade in but when we went in they said our credit we had on the phone has come off our whole bill so now we are left paying more than we were told if we were told this we wouldn't have gone through with it we were just lied to never really had any bad experiences but this has just been a bad experience and to give them any more than 1 star for this visit would be considered an insult to trustpilot.

Reply from Vodafone UK - Tamworth

Reply from Vodafone UK - Tamworth

Reply from Vodafone UK - Tamworth

Reply from Vodafone UK - Tamworth
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