Vodafone UK - Tamworth Reviews 

356
TrustScore 5 out of 5

4.9

Unit 43 , Ankerside Shopping Centre, B79 7LG Tamworth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I came in today to sort out my contract as it had finished and spoke to Levi, he has been amazing and managed to get me from a iPhone 15 with 50gb of data to a brand new iPhone 17 with 100gb of dat... See more

Company replied

Rated 5 out of 5 stars

Since transferring from EE to Vodafone in Dec 24, I have not had data roaming in the uk or overseas. Numerous telephone calls to Vodafone & visits in various stores, with promises that the issues ha... See more

Company replied

Rated 5 out of 5 stars

Popped into store today to resolve a few issues with an old broadband account. Levi resolved them straight away by sorting my security out on my account so I could re access it and also did me a cheap... See more

Company replied

Rated 4 out of 5 stars

What a patient and helpful chap Jack is. Nothing was too much trouble. The process was long but that was down to systems, not the sales person

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Tamworth

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 43 , Ankerside Shopping Centre, B79 7LG, Tamworth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

356 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(356)

40,266 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Levi - Vodafone Tamworth Branch = superstar

Since transferring from EE to Vodafone in Dec 24, I have not had data roaming in the uk or overseas. Numerous telephone calls to Vodafone & visits in various stores, with promises that the issues had been resolved came to nothing.
Visiting Tamworth branch & having assistance from Levi & finally, it appears that I can get the service I’ve been paying for since last year.
Thank you Levi - Excellent service

July 21, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Lisa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great communication

Great communication, friendly and helpful. Connor was lovely 🙂

July 19, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Sam,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service transferring all my…

Excellent service transferring all my data from my old device to my new one thank you Shane

July 18, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Josie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help setting up and choosing my new top…

Help setting up and choosing my new top up phone thank you levi 5 stars

July 17, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Delia,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and quick

Connor was helpful and quick

July 15, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Louis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi was really helpful at transferring…

Levi was really helpful at transferring my stuff from old phone to new phone. He was kind and talkative with us. Keep up the good work highly recommended seeing Levi many thanks Nora

July 8, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Nora,

Thanks for the lovely review and fantastic support for Levi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Walked into vodafone, served straight away, went through choice of mobiles pick what I wanted. Shane was friendly and very helpful. Can't fault the service here. Very happy with result. Thank you

July 4, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Micheal,

Thanks for the lovely review and fantastic support for Shane.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service

Walked in to vodafone, serviced straight away, went through the phone picked mobiles we wanted. Shane was friendly and very helpful and was sorted within 30mins. Very good service.

July 4, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Wendy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levied has been exceptionally helpful…

Levied has been exceptionally helpful with my upgrade today.
Thank you Levi

July 4, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Caroline,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor made me feel really welcome and…

Connor made me feel really welcome and helped me upgrade my contract

June 24, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi was really helpful at setting up…

Levi was really helpful at setting up my new Samsung phone and he got me a great deal I will be coming here again.

June 24, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hi. We're happy to hear that you had a positive experience setting up your new phone. We appreciate your feedback and look forward to seeing you again!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

After 3 days calling to Vodafone around…

After 3 days calling to Vodafone around no service and issues with my e-sim I came into the Tamworth store and was served by Shane who first time around sorted my issue within 15 minutes thank you Shane

June 23, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hi Susan. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shane was really helpful he listened to…

Shane was really helpful he listened to what I needed

June 23, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hi Reece. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

connor has been a Lovely helpful assistant.

Lovely helpful assistant.

June 11, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Mrs Hartle,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, very knowledgeable and helpful with my upgrade. Connor was friendly and had a great attitude in helping with upgrading my contract.

June 3, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Tom,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Vodaphone problems

We were told when we went into vodafone we would trade in our old phone for a new phone as we have had problems with Google pixels so we decided to get the A16 and we were told we pay £25 upfront and £25 off the remaining bill of our trade in but when we went in they said our credit we had on the phone has come off our whole bill so now we are left paying more than we were told if we were told this we wouldn't have gone through with it we were just lied to never really had any bad experiences but this has just been a bad experience and to give them any more than 1 star for this visit would be considered an insult to trustpilot.

June 3, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Alaric,

We deeply regret the difficulties you have encountered while seeking assistance at the Vodafone store. I genuinely apologize for the unfortunate experience you have had to face. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sabah was kind and helpful

Sabah was kind and helpful

May 31, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Paul,

Thanks for the lovely review and fantastic support for Sabah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service by Levi

Great Service by Levi
Very supportive
10/10

May 22, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor

Been really helpful

May 19, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sabah was very helpful

Sabah was very helpful

May 17, 2025
Unprompted review
Vodafone UK - Tamworth logo

Reply from Vodafone UK - Tamworth

Hey Peter,

Thanks for the lovely review and fantastic support for Sabah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look