Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... See more
Company replied
52 High street, TN9 1EH Tonbridge, GB
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Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... See more
Company replied
Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... See more
Company replied
I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... See more
Company replied
I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... See more
Company replied
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52 High street, TN9 1EH, Tonbridge, United Kingdom
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Great customer service from Jess in the Tonbridge store. Sorted me a great upgrade and transferred all my data seamlessly.

Reply from Vodafone UK - Tonbridge
Katie was extremely helpful and went beyond what was necessary to sort my problem out.

Reply from Vodafone UK - Tonbridge
Katie was brilliant so kind and helpful. Now I can impress my family with my new found tech ability.

Reply from Vodafone UK - Tonbridge
Served by jess, lovwly young lady who transferred all my data quickly. Highly recommend this store

Reply from Vodafone UK - Tonbridge
Dan really helped us in a difficult situation, thank you so much!

Reply from Vodafone UK - Tonbridge
Katie was helpful and transferred my data efficiently. Thank you.

Reply from Vodafone UK - Tonbridge
Lex was really helpful thank you so much, I'll be back!

Reply from Vodafone UK - Tonbridge
Lex was good and enjoyable.
Thanks for the assistance.

Reply from Vodafone UK - Tonbridge
Great customer service by Katie. Got me a great deal highly recommended

Reply from Vodafone UK - Tonbridge

Reply from Vodafone UK - Tonbridge

Reply from Vodafone UK - Tonbridge
Excellent service. All the staff are professional and very helpful 👏
The manager Jack is second to none with his advice and help, especially his patience with me as I'm not really that tech minded
100 percent to the tonbridge store.
THANK YOU 😊

Reply from Vodafone UK - Tonbridge
Got exactly what I needed, no stress, Amadeo was great

Reply from Vodafone UK - Tonbridge
Amadeo helped change my Google Chrome settings into English, brilliant service!

Reply from Vodafone UK - Tonbridge
Lex was very professional and extremely helpful, thanks lex!

Reply from Vodafone UK - Tonbridge
Dan has been incredible, kind, professional, helpful and get us the best deal, excellent experience and v easy and speedy solution. He stayed overtime to serve us, thank you, most appreciated

Reply from Vodafone UK - Tonbridge

Reply from Vodafone UK - Tonbridge
Jess helped me transfer all my data from my old phone seamlessly. Great customer service, highly recommend the Tonbridge store.

Reply from Vodafone UK - Tonbridge
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