Vodafone UK - Welwyn Garden City Reviews 

411
TrustScore 5 out of 5

5.0

Unit 27,The Howard Centre, AL8 6HA Welwyn Garden City, GB


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Rated 5 out of 5 stars

Really great service today. Went in asking vaguely about an upgrade and ended up doing just that! Tony was knowledgeable, helpful and most importantly didn’t put any pressure on me to make a purchase,... See more

Company replied

Rated 5 out of 5 stars

Glenn has been extremely helpful, firstly in reassuring me that I had the latest version of Google Chrome installed and secondly in telling me I can ignore the many warnings about viruses that I have... See more

Company replied

Rated 5 out of 5 stars

I came for advice about my obsolescent iPhone. Glenn explained that it was about 8 years behind the current models and provided a clear and convincing account of the value of replacing it from the... See more

Company replied

Rated 5 out of 5 stars

Tony was excellent, awaited. Day for bank card, downloaded in an hour with upgrade exactly as promised

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Welwyn Garden City

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 27,The Howard Centre, AL8 6HA, Welwyn Garden City, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

411 reviews

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1-star

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5.0

All reviews

(411)

41,511 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mayukh is an absolute star!!

July 1, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Kate,

Thanks for the lovely review and fantastic support for Mayukh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh was fantastic today

July 1, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Lorna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Everytime i visit this store i get amazung service. Glenn was fantastic today!

July 1, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Marjorie,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh was fantastic!!

July 1, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey David,

Thanks for the lovely review and fantastic support for Mayukh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony has always been amazing

Tony has always been amazing, i come into the the store regulary and every time he helps me out no questions asked. Im ninety years old and this is my first smartphone and he has guided me everytime i need help. Thank you tony

June 20, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh is an absolute star!!

June 13, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Stephen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh was great!!

June 13, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony was amazing

Tony was amazing, found me a great deal and really made life easy. Would give higher than 5 star if I could, thank you Tony.

June 8, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Linda,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’ve received great support from…

I’ve received great support from Venkata! Definitely will visit again when I need any help from Vodafone. Thank you.

June 7, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey AH,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service by Tony with getting…

Fantastic service by Tony with getting my brand new phone

June 6, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey B North,

Thanks for the lovely review and fantastic support for Tony.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony was fantastic and helped us with…

Tony was fantastic and helped us with our new phone purchase

June 6, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Tony,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony was great

Tony was great, helped sort my issue out and I’m very grateful. Thank you Tony

June 5, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Michelangelo,

Thanks for the lovely review and fantastic support for Tony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh has been superb today!!

Mayukh has been superb today!!

June 4, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony was great helpfull and patient.

Tony was great helpfull and patient.

June 1, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh is an absolute star!!

June 1, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Caire,

Thanks for the lovely review and fantastic support for Mayukh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh was fantastic today

Mayukh was fantastic today

May 28, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Norman,
Thanks for the lovely review and fantastic support for Mayukh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh was fantastic today!!

May 26, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh was very helpful once again

May 18, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony was wonderful and so helpful

Tony was wonderful and so helpful. Very pleasant gentleman to deal deal with.

May 18, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mayukh was great today!!

May 18, 2026
Unprompted review
Vodafone UK - Welwyn Garden City logo

Reply from Vodafone UK - Welwyn Garden City

Hey Judith,

Thanks for the lovely review and fantastic support for Mayukh.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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