Couldn’t recommend Kabz & icky enough for the help with sorting my new phone. Especially wanting to change contract early. Top lads - they’re a credit to the Vodafone company!
Company replied
Unit 29b New Square, B70 7PP West Bromwich, GB
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Couldn’t recommend Kabz & icky enough for the help with sorting my new phone. Especially wanting to change contract early. Top lads - they’re a credit to the Vodafone company!
Company replied
Gurpreet was EXTREMELY patient, friendly and informative. I'll be coming back and asking for him if I need anymore advice.
Company replied
Had to wait a little while but staff kept me updated and were very polite and courteous. They were very busy in store but I was seen quite swiftly. My query was dealt with effectively by Guppi and I h... See more
Company replied
Got an iPhone 17 with data plan, Riz was really helpful throughout the whole process providing me with loads of useful information about everything I needed to know.
Company replied
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Unit 29b New Square, B70 7PP, West Bromwich, United Kingdom
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Gurpreet was EXTREMELY patient, friendly and informative. I'll be coming back and asking for him if I need anymore advice.

Reply from Vodafone UK - West Bromwich
Gup wasreally helpful and managed to save me money aswell as get a new phone for my son

Reply from Vodafone UK - West Bromwich
Kabz was extremely helpful and knowledgeable. Found a good deal for me and was very attentive to my requirements. Exceptional customer service

Reply from Vodafone UK - West Bromwich
Gup and team were helpful saved me money and got what i needed

Reply from Vodafone UK - West Bromwich
kabz has been been really helpful and has assisted me today with upgrading at the best cost. Kabz has also helped my mom today upgrade, asset to the store

Reply from Vodafone UK - West Bromwich
Very good service sorted my phone in quick time great customer service thank you so much kabz

Reply from Vodafone UK - West Bromwich
Very friendly staff the lady and gentlemen helped me and got me a good deal

Reply from Vodafone UK - West Bromwich
Had to wait a little while but staff kept me updated and were very polite and courteous. They were very busy in store but I was seen quite swiftly. My query was dealt with effectively by Guppi and I have saved money on my month bill!

Reply from Vodafone UK - West Bromwich
Nayim Patel is best customer service advisor customer service was good

Reply from Vodafone UK - West Bromwich
I came into store for as my phone was broken. I came out with an upgrade and a saving across other phones on my account. Great customer service- Thank you

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
Couldn’t recommend Kabz & icky enough for the help with sorting my new phone. Especially wanting to change contract early.
Top lads - they’re a credit to the Vodafone company!

Reply from Vodafone UK - West Bromwich
Nayim was great, helped sort out the problems with my phone and saved me money on my contract

Reply from Vodafone UK - West Bromwich
Riz served me today very helpful chap and knowledgeable, helped complete my device payment and put me on a cheaper sim plan

Reply from Vodafone UK - West Bromwich
Happy as always from narinder gives me the best deals

Reply from Vodafone UK - West Bromwich
Kabz was amazing help
Five star service as always highly recommend lovely stuff polite and helpful

Reply from Vodafone UK - West Bromwich
Got an iPhone 17 with data plan, Riz was really helpful throughout the whole process providing me with loads of useful information about everything I needed to know.

Reply from Vodafone UK - West Bromwich
Gup sorted me out a great deal with fast speed

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
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