Vodafone UK - Wisbech Reviews 

151
TrustScore 5 out of 5

4.8

U17 Horsefair Centre, PE13 1AR Wisbech, GB


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Rated 5 out of 5 stars

Richard did a brilliant job! I only called in to casually enquire about broadband upgrade options, but came away with both mine and my parents’ internet and mobile packages thoroughly overhauled - bet... See more

Company replied

Rated 5 out of 5 stars

Each time we drop in at the Vodafone store in Wisbech, we are given a warm welome. Richard, who is a highly experienced member of staff sorts out the issue or explains slowly and clearly. We walk out... See more

Company replied

Rated 5 out of 5 stars

As I’ve stepped to the store, straight from the door I could man at the till being welcomed to me, as I’ve told them what happened to me and I need help, Mr Plamen gave me best experience of costumer... See more

Company replied

Rated 5 out of 5 stars

Wonderful service from Dominika. Really insightful and helpful. Went in for advice on my plan and potential upgrade options and was given a clear rundown of all the prices on devices. Couldn't have be... See more

Company replied


Company details


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  • U17 Horsefair Centre, PE13 1AR, Wisbech, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

151 reviews

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4.8

All reviews

(151)

41,855 reviews in the last 12 months

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Rated 5 out of 5 stars

Spoke to Dominica and ser so…


Spoke to Dominica and she was very helpful replacing my Sim card .

July 16, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Susan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to Aimee today to change networks

Went to Aimee today to change networks. Service was great & I was out of the store in 10 minutes!

July 13, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Dominika,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wisbech store and helped by Domenika to…

Wisbech store and helped by Domenika to upgrade my phone. This store is always very helpful

July 2, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Margaret,

Thanks for the lovely review and fantastic support for Domenika.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 2 out of 5 stars

Can't get a signal and Can't top up via…

Can't get a signal and Can't top up via app tride talking to the bot but that didn't work thinking about leaving this happening to often

June 25, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Andy,

We are really sorry you’re having such a frustrating experience, that’s definitely not what we want for you. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

June Review

The fact that we know we can always receive great service whenever we drop into the store. The staff are always friendly and take time to always help us. We saw Richard and, as usual, he was able to help with my query.

June 16, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Treasure

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aimee was amazing with sorting out my…

Aimee was amazing with sorting out my new iPad contract

June 10, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Kayleigh,

Thanks for the lovely review and fantastic support for Aimee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good experience with the Wisbech…

Really good experience with the Wisbech branch, Richard and Dominika were very polite and helpful

June 6, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Jake,

Thanks for the lovely review and fantastic support for Richard and Dominika.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As always perfect service from Richard…

As always perfect service from Richard and Dominika and Plamen. Best Vodafone store within a 30 mile radius.

June 6, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Andy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Richard was excellent and we are very…

Richard was excellent and we are very happy with the service.

June 5, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Plamen has been amazing

Plamen has been amazing. I’m finally able to have full fibre broadband at home.

June 3, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Aimee,

Thanks for the lovely review and fantastic support for Plamen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help ia always at hand at the Vodafone store in Wisbech

Each time we drop in at the Vodafone store in Wisbech, we are given a warm welome. Richard, who is a highly experienced member of staff sorts out the issue or explains slowly and clearly. We walk out feeling very happy.

May 27, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Desmond,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful service from Dominika

Wonderful service from Dominika. Really insightful and helpful. Went in for advice on my plan and potential upgrade options and was given a clear rundown of all the prices on devices. Couldn't have been more helpful

May 18, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Plamen was very helpful and…

Plamen was very helpful and knowledgeable, gor the phone I wanted on the price I wanted ✌️

May 8, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Mitko,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

S Series Purchase.

I came into purchase a new S26 and was greeted by Plamen. The service was amazing, he made the whole process incredibly smooth and easy while having a laugh. Very happy with my new device, thanks Plamen for the great deal.

April 27, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Elliott,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A young lady named Bliss served me

A young lady named Bliss served me, I was having issues with my signal and she helped me reset my network settings which immediately solved the issue

March 14, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Adam,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aimee was so helpful as always

Aimee was so helpful as always. Wouldnt go anywhere else.

March 14, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Cynthia,

Thanks for the lovely review and fantastic support for Aimee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped to transfer all my data and was…

Helped to transfer all my data and was very informative when explaining the contract and new phone details. Customer service from Dale was excellent

March 12, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Elaine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bliss is great

Bliss is great! Very helpful

March 7, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Charlotte,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Plamen

Thanks Plamen, Got the Best deal on my upgrade and a amazing discount on the second phone, Will be coming again!

February 10, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Atanas,

Thanks for the lovely review and fantastic support for Plamen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aimee

Aimee, Richard and Plamen have been so helpful. Getting me set up on a new handset with a very good deal and setting up my new phone.

February 4, 2026
Unprompted review
Vodafone UK - Wisbech logo

Reply from Vodafone UK - Wisbech

Hey Sue,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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