Dan was very helpful and understanding of an old ladies ipad problems. Also was very efficient when my daughter and I had new phones last week
Company replied
11 Market Pl, RG40 1AL Wokingham, GB
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Dan was very helpful and understanding of an old ladies ipad problems. Also was very efficient when my daughter and I had new phones last week
Company replied
I had lost all my home page on my phone by downloading apps I didn't require and was in despair about getting things back but Cheuk came to my aid and saved the day expertly and quickly. So appreciati... See more
Company replied
Stuart, fantastic guy, very helpful. Very friendly and welcoming. Would 100% recommend. Reassured me on everything and made sure I understood it all. Helped me get the best deal.
Company replied
Cheuk was super helpful today, he performed two sim swaps immediately for me following a text to say my old sims were not supported fully 5g. He listened and with great competence and professionalism... See more
Company replied
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11 Market Pl, RG40 1AL, Wokingham, United Kingdom
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Reply from Vodafone UK - Wokingham
Thanks Lee for sorting out my contracts

Reply from Vodafone UK - Wokingham
Mr Lee was really helpful and patient. And very knowledgeable. Great experience with Vodafone! Thank you!

Reply from Vodafone UK - Wokingham
Dan was extremely helpful and really simplified what in the past can seem a complicated process. Thank you Dan!

Reply from Vodafone UK - Wokingham
Cheuk solve the phone and home broadband, very friendly.

Reply from Vodafone UK - Wokingham
San helped me reduce my sim only contract

Reply from Vodafone UK - Wokingham
Cheuk was really helpful. He help us for every question we had.

Reply from Vodafone UK - Wokingham

Reply from Vodafone UK - Wokingham
Thanks Lee for helping my phone, it has a great camera and I love it

Reply from Vodafone UK - Wokingham
Cheuk help me solve phone issue. I can use my phone now.he was very friendly.

Reply from Vodafone UK - Wokingham
Cheuck was very helpful setting up my new S25

Reply from Vodafone UK - Wokingham
Cheuk Yin at the Wokingham branch was super. He didn't hurry this older lady and took time to explain everything. He also saved me money on my plan and increased the speed of my broadband. I am very happy with the sevice I received and would recommend Vodafone and Cheuk to everyone.

Reply from Vodafone UK - Wokingham
Cheuk was very friendly and helpful! Made the transaction easy and explained everything clearly! Thank you!

Reply from Vodafone UK - Wokingham
Jerry Needed to restore my phone from scratch and did a great job keeping ne inforned at each stage and made sure that I was happy with the outcome.
5 star result.

Reply from Vodafone UK - Wokingham
Cheuk really helped set up new phone and sort eSIM out

Reply from Vodafone UK - Wokingham
Cheuk was super helpful transferred all my emails and personal information from my old phone to new one it took the stress out of it for a small payment

Reply from Vodafone UK - Wokingham
Jerry was extremely helpful. Very happy.

Reply from Vodafone UK - Wokingham
Jerry successfully fixed my phone after my Grandson had downloaded a virus.

Reply from Vodafone UK - Wokingham
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