Vodafone UK - Wokingham Reviews 

490
TrustScore 5 out of 5

5.0

11 Market Pl, RG40 1AL Wokingham, GB


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Rated 4 out of 5 stars

Dan was very helpful and understanding of an old ladies ipad problems. Also was very efficient when my daughter and I had new phones last week

Company replied

Rated 5 out of 5 stars

I had lost all my home page on my phone by downloading apps I didn't require and was in despair about getting things back but Cheuk came to my aid and saved the day expertly and quickly. So appreciati... See more

Company replied

Rated 5 out of 5 stars

Stuart, fantastic guy, very helpful. Very friendly and welcoming. Would 100% recommend. Reassured me on everything and made sure I understood it all. Helped me get the best deal.

Company replied

Rated 5 out of 5 stars

Cheuk was super helpful today, he performed two sim swaps immediately for me following a text to say my old sims were not supported fully 5g. He listened and with great competence and professionalism... See more

Company replied


Company details


Contact info

  • 11 Market Pl, RG40 1AL, Wokingham, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

490 reviews

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5.0

All reviews

(490)

42,251 reviews in the last 12 months

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Rated 5 out of 5 stars

Clear and useful help.

April 6, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Michael

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great

Lee was very helpful. I got a great discount over 75% cheaper than the same thing at EE.

April 4, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Tom,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Lee for sorting out my issue

Thanks Lee for sorting out my issue, great service

April 4, 2026
Unprompted review
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Reply from Vodafone UK - Wokingham

Hey Aziz,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was extremely helpful and kind…

Lee was extremely helpful and kind despite the systems in the shop being slow.

April 4, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Una,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheuk very friendly and solved the bill…

Cheuk very friendly and solved the bill issue

April 3, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Lee for helping me sort out…

Thanks Lee for helping me sort out problem

April 2, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Lee for saving me the bill

Thanks Lee for saving me the bill

April 2, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Farai,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and friendly and super…

Very helpful and friendly and super service

April 2, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Elizabeth,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jerry is very helpful

Jerry is very helpful, he help me solve the problem, I very happy today

March 28, 2026
Unprompted review
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Reply from Vodafone UK - Wokingham

Hey Cornelia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Lee for helping me for everything

Thanks Lee for helping me for everything

March 28, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey N Hollier,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Lee for the big help

Thanks Lee for

March 27, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Danzey, ​

Thanks for the lovely review and fantastic support for Lee. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was incredibly helpful when I was…

Lee was incredibly helpful when I was in the store to upgrade my phone. He explained everything to me and made it very easy for me to choose the phone and plan THS was right for me. Highly recommend him.

March 26, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Tracy, ​

Thanks for the lovely review and fantastic support for Lee. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Lee for helping my savings

Thanks Lee for helping my savings

March 26, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Judith,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from Cheuk

Brilliant service from Cheuk.
Very understanding and very happy with my up grade.
Thanks

March 25, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Louise,

Thanks for the lovely review and fantastic support for Cheuk.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff (cheuk)

Cheuk was very helpful with upgrading our plans, he has very good knowledge on all aspects. I went in to talk about upgrading my phone and also ask about broadband. Cheuk helped us with great information and time efficiency. Would definitely recommend going and talking to Cheuk for any Vodafone information.

March 25, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Daisy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheuk help me setup the new iPhone

Cheuk help me setup the new iPhone , and he is very kindly

March 24, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Jane,
 
Thanks for the lovely review and fantastic support for Cheuk.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheuk helps to setup the iPad setting…

Cheuk helps to setup the iPad setting for me, very friendly

March 24, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Colin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheuk's support was brilliant and he…

Cheuk's support was brilliant and he gave us a great offer plus great advice

March 21, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Claire,

Thanks for the lovely review and fantastic support for Cheuk.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheuk help me solve the sim issue and…

Cheuk help me solve the sim issue and save the money

March 21, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Terry,
 
Thanks for the lovely review and fantastic support for Cheuk.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jerry excellent

March 21, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Peter,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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