Dan was very helpful and understanding of an old ladies ipad problems. Also was very efficient when my daughter and I had new phones last week
Company replied
11 Market Pl, RG40 1AL Wokingham, GB
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Dan was very helpful and understanding of an old ladies ipad problems. Also was very efficient when my daughter and I had new phones last week
Company replied
I had lost all my home page on my phone by downloading apps I didn't require and was in despair about getting things back but Cheuk came to my aid and saved the day expertly and quickly. So appreciati... See more
Company replied
Stuart, fantastic guy, very helpful. Very friendly and welcoming. Would 100% recommend. Reassured me on everything and made sure I understood it all. Helped me get the best deal.
Company replied
Cheuk was super helpful today, he performed two sim swaps immediately for me following a text to say my old sims were not supported fully 5g. He listened and with great competence and professionalism... See more
Company replied
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11 Market Pl, RG40 1AL, Wokingham, United Kingdom
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Lee was very helpful. I got a great discount over 75% cheaper than the same thing at EE.

Reply from Vodafone UK - Wokingham
Thanks Lee for sorting out my issue, great service

Reply from Vodafone UK - Wokingham
Lee was extremely helpful and kind despite the systems in the shop being slow.

Reply from Vodafone UK - Wokingham
Cheuk very friendly and solved the bill issue

Reply from Vodafone UK - Wokingham
Thanks Lee for helping me sort out problem

Reply from Vodafone UK - Wokingham

Reply from Vodafone UK - Wokingham
Very helpful and friendly and super service

Reply from Vodafone UK - Wokingham
Jerry is very helpful, he help me solve the problem, I very happy today

Reply from Vodafone UK - Wokingham
Thanks Lee for helping me for everything

Reply from Vodafone UK - Wokingham

Reply from Vodafone UK - Wokingham
Lee was incredibly helpful when I was in the store to upgrade my phone. He explained everything to me and made it very easy for me to choose the phone and plan THS was right for me. Highly recommend him.

Reply from Vodafone UK - Wokingham

Reply from Vodafone UK - Wokingham
Brilliant service from Cheuk.
Very understanding and very happy with my up grade.
Thanks

Reply from Vodafone UK - Wokingham
Cheuk was very helpful with upgrading our plans, he has very good knowledge on all aspects. I went in to talk about upgrading my phone and also ask about broadband. Cheuk helped us with great information and time efficiency. Would definitely recommend going and talking to Cheuk for any Vodafone information.

Reply from Vodafone UK - Wokingham
Cheuk help me setup the new iPhone , and he is very kindly

Reply from Vodafone UK - Wokingham
Cheuk helps to setup the iPad setting for me, very friendly

Reply from Vodafone UK - Wokingham
Cheuk's support was brilliant and he gave us a great offer plus great advice

Reply from Vodafone UK - Wokingham
Cheuk help me solve the sim issue and save the money

Reply from Vodafone UK - Wokingham
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