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Review summary

Created with AI, based on recent reviews

Considering 2,444 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the app for its user-friendly interface, vast selection of products across various categories, and competitive pricing, often highlighting the affordability of items. Many consumers are particularly impressed with the quality of products, noting that items often match their descriptions and photos, and appreciate the fast and reliable delivery service. However, some people were dissatisfied with the product quality, mentioning that certain items did not meet expectations or were not as advertised, such as clothing being the wrong material or size, or electronic devices being faulty. A few other people also felt that delivery times could be slow or that items were shipped to the wrong address, leading to issues with receiving their orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers are consistently impressed... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of products, often... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping and... See more

Application

Clients share positive opinions on the app, highlighting its user-friendly design and intuitive interface,... See more

Price

Customers had positive experiences with price, often finding products at surprisingly affordable rates. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I,had a feally good experoence shopping in voghion the app has a huge variety of products from fashion and axxesories to home items and the proces are affordsbles honestly very. Iwas surprised by how... See more

Rated 5 out of 5 stars

Incredible shopping platform the best bags, shoes etc and value for money the best place to shop for all of your essentials and all of your needs. Very quick delivery; secure postage and great deals a... See more

Rated 5 out of 5 stars

I love this app, its the best app and i always order on it. It has the best clothes and the best quality. The shipping is very fast and very cheap and the quality is just asthonishingly good.

Company replied

Rated 5 out of 5 stars

Fantastic service and quality, never had a problem and have bought loads of bits over the last few months, cannot recommend enough

Company replied


Company details

  1. Online Marketplace

Written by the company

Voghion, the combination of Vogue and Fashion, is a cross-border e-commerce platform founded in the UK. Voghion offers an extensive selection of products across various categories, making it a go-to destination for all your shopping needs. From trendy clothes and accessories to high-tech electronics, beauty products, home and kitchen essentials, and practical autoparts, Voghion has something for everyone. Its user-friendly design allows shoppers to easily browse, compare, and purchase products with just a few taps on their smartphones.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

They wont even Help me !!

I ordered 2 t Shirts, 3 hoodies and one Jogger pants, everything was too small and on my canada goose Hoodie the sign doesnt say "canada goose" it says "down Jacket". Then i tried to send it Back and they wont even answer me. I spent 150 Euros for this Low Quality and it was not worth it. I want to send my Things Back and get my Money Back !!

May 18, 2026
Unprompted review
Voghion logo

Reply from Voghion

Dear Customer,
We sincerely apologize for this disappointing experience. Wrong sizing, fake branding ("down Jacket" instead of "Canada Goose"), and then being ignored when you try to return — this is completely unacceptable.
Immediate resolution once you provide your order number:
To get your refund faster without waiting for return shipping, we offer our "destroy and refund" option: simply destroy the items (damage the fake branding or cut the garments, send photos) and receive your full €150 refund instantly — no more waiting for responses, no return hassle.
Alternatively, we will send you a free prepaid return label for all items if you prefer traditional return.
What we are doing:
The seller has been suspended for counterfeit branding and non-responsive service.
Our corrections:
Fake branding: instant refund, no verification delays
Ignored return requests: dedicated agent assigned within 1 hour
Sizing issues: clearer size charts and measurement guides added
Please contact customer@voghion.com with your order number. We resolve this today.
Sincerely,
Voghion Resolution Team

Rated 5 out of 5 stars

Could be the best best place to order stuff

I recently placed an order with Voghion and I have to say that I’m genuinely impressed with my overall experience. At first, I was a little hesitant because I wasn’t very familiar with the platform, but after receiving my order, all my doubts completely disappeared. Everything went smoothly from start to finish, and I can confidently say that Voghion exceeded my expectations.
First of all, I want to highlight the product quality. The items I received matched the descriptions and photos on the website very well. That’s always important when shopping online because expectations don’t always match reality. The materials felt durable, the products were well-made, and the overall finish was surprisingly good. Considering the pricing, I honestly expected average quality, but what I received was much better than anticipated.
Another aspect that really stood out was the delivery process. My package arrived within the estimated delivery timeframe, and I appreciated receiving regular tracking updates along the way. With international online stores, shipping can sometimes be stressful because delays happen often, but in this case everything was organized and reliable. The products were also packaged carefully, ensuring they arrived in perfect condition.
The value for money is another strong point. Voghion offers competitive prices without sacrificing quality, which is not always easy to find nowadays. It feels like you truly get what you pay for—and perhaps even more. I spent time comparing prices with other online stores and found Voghion to be very reasonable.
I also had a question regarding my order and contacted customer service. Their response was quick, friendly, and helpful. They answered my question clearly and made me feel like customer satisfaction genuinely matters to them. Good customer support can make a huge difference, and they handled everything professionally.
Lastly, I found the website itself easy to use. The layout is clean, browsing products is simple, and the ordering process was smooth from beginning to end.
Overall, I’m extremely satisfied with my experience. Product quality, delivery speed, customer service, pricing, and ease of use were all excellent. I will definitely order from Voghion again and would highly recommend it to anyone looking for a reliable and affordable online shopping experience.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible shopping platform the best…

Incredible shopping platform the best bags, shoes etc and value for money the best place to shop for all of your essentials and all of your needs. Very quick delivery; secure postage and great deals and savings every time your purchase. You also get money back for reviewing and verifying you received your order, why shop anywhere else. I have being using this app for years and the quality of the products are amazing, the costumer service is also incredible if you have Any issues

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Best sellers

I recently placed an order with this company and overall I had a positive experience from start to finish. I usually wait some time before writing a review because I prefer to evaluate not only the product itself but also the delivery process and customer support. After using the product for a while, I can now give a more complete opinion.

First, the shipping process was smooth and reasonably fast. I received confirmation emails shortly after placing the order, and the tracking information was updated regularly. The package arrived within the estimated delivery window and everything was packed carefully to avoid damage during transport. I appreciate when companies take packaging seriously because it shows attention to detail and respect for the customer.

Second, the product quality met my expectations. The item looked exactly like the photos on the website, which is not always the case when shopping online. The materials and overall finish felt solid, and after using it for some time I can say that it performs well and feels durable. I also liked that the instructions were clear and easy to follow. It is obvious that effort was put into both design and functionality.

Another aspect worth mentioning is customer service. I contacted support with a small question regarding my order and received a polite response within a reasonable amount of time. The representative was helpful and professional, which made the experience more reassuring. Good communication is very important when ordering online, and in this case I felt that the company genuinely cared about assisting customers.

In general, my experience was positive because the combination of reliable shipping, good product quality, and responsive customer support created a smooth buying experience. Of course, there is always room for improvement, such as offering even faster response times during busy periods, but overall I am satisfied with my purchase and would consider ordering again in the future.

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. The seller shipped my item to the wrong address and now refuses to process a refund. They keep sending a “proof of delivery” that clearly shows a different name and a completely different address — nothing matches my details.

Instead of taking responsibility, they’re telling me to go check with neighbors, as if we’re living in clan or bandit times. Completely unprofessional. I’m not responsible for their delivery mistake, and I won’t accept being blamed for it.

Expérience catastrophique. Le vendeur a envoyé mon colis à une mauvaise adresse et refuse maintenant de procéder au remboursement. Ils m’envoient un soi‑disant “preuve de livraison” qui montre clairement un autre nom et une adresse totalement différente — rien ne correspond à mes informations.

Au lieu d’assumer leur erreur, ils me demandent d’aller vérifier chez les voisins, comme si on vivait à l’époque des clans ou des bandits. C’est totalement non professionnel. Je ne suis pas responsable de leur erreur de livraison et je n’accepterai pas qu’on m’en fasse porter la faute

May 19, 2026
Unprompted review
Voghion logo

Reply from Voghion

Dear Customer,
We sincerely apologize for this unacceptable experience. The seller shipped to the wrong address, their "proof of delivery" shows someone else's name and address, and then they tell you to check with neighbors — this is completely unprofessional, and you are absolutely right to refuse blame.
What we will do together:
Please contact the courier directly to confirm the delivery address and recipient name on their records. Simultaneously, we will verify internally with our logistics team and the seller to cross-check the shipping details.
Next steps:
Once you provide your order number and any courier confirmation, we will escalate this to our senior team for resolution within 24 hours.
Our corrections:
Proof of delivery mismatch: internal audit triggered, seller accountability review
Please contact customer@voghion.com with your order number and courier findings. We are committed to resolving this properly.
Sincerely,
Voghion Resolution Team

Rated 5 out of 5 stars

I am very happy with the clothes I…

I am very happy with the clothes I bought from this shop. The first thing I noticed was the very good quality. The materials feel strong, comfortable, and premium. Even after washing the clothes several times, the colors still look fresh and the fabric stays soft. The stitching is also very clean, which shows that the products are made carefully.

Another positive aspect is the large selection of clothes and the good service. There are many modern and stylish options for different tastes. It was easy to find something I liked. The staff was also friendly and helpful during my shopping experience. Overall, I had a very good experience and I would definitely recommend this store to other people who want fashionable clothes with excellent quality.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

The App is fantastic

The App is fantastic

May 19, 2026
Unprompted review
Voghion logo

Reply from Voghion

Thank you for your feedback!
We're glad to hear that you enjoyed the product quality and overall shopping experience. Your support encourages us to keep improving our service.

Rated 5 out of 5 stars

Voghion is a very nice app

Voghion is a very nice app, the shipping is fast but it depends on the seller, the quality is good and the customer service i like, you get sometines coupons too so you get a lil discount i like that, i would rate this app a 10-10 and there is not a better app dan this the deliberatie service is dhl and it is so nice and cool, please give my coupon i said and you just get it, i would like it very very much, everyone download voghion now!

May 18, 2026
Unprompted review
Voghion logo

Reply from Voghion

Thank you for sharing your wonderful experience with us!We're delighted to hear you were satisfied with our delivery speed, product quality and customer service.Your feedback means a lot and helps us keep improving our shopping experience for every customer.We look forward to serving you again soon!

Rated 2 out of 5 stars

Jag har inte fått hela varorna

Jag har inte fått hela varorna. Jag har fått bara tre väskor. Hur kommer det sig att jag ska betala allihopa när ni lämnat tillbaka varorna till er? Hur ska jag betala allihopa och jag vill bara betala dem som jag har fått

I haven't received all the goods. I've only received three bags. How come I have to pay for all of them when you have returned the goods to you? How am I supposed to pay for all of them and I only want to pay for the ones I've received?
My name is
Hodan

May 18, 2026
Unprompted review
Voghion logo

Reply from Voghion

Hej Hodan,
Vi ber om ursäkt för denna förvirring. Du ska absolut inte betala för varor du inte har fått.
Nästa steg:
Kontakta vår kundtjänst på customer@voghion.com med ditt ordernummer.
Våra förbättringar:
Vi förstärker vår kvalitetskontroll för att förhindra ofullständiga leveranser i framtiden.
Med vänliga hälsningar,
Voghion-teamet

Rated 5 out of 5 stars

it’s so gut

it’s so gut, super so elegant this App

May 17, 2026
Unprompted review
Voghion logo

Reply from Voghion

Thank you for your feedback!
We're glad to hear that you enjoyed the product quality and overall shopping experience. Your support encourages us to keep improving our service.

Rated 5 out of 5 stars

Very good products

May 15, 2026
Unprompted review
Voghion logo

Reply from Voghion

Thank you for your feedback!
We're glad to hear that you enjoyed the product quality and overall shopping experience. Your support encourages us to keep improving our service.

Rated 5 out of 5 stars

Perfect gift Trust me

Perfect gift Trust me

May 15, 2026
Unprompted review
Voghion logo

Reply from Voghion

Thank you for your feedback!
We're glad to hear that you enjoyed the product quality and overall shopping experience. Your support encourages us to keep improving our service.

Rated 5 out of 5 stars

I had a very good shopping experience…

I had a very good shopping experience with Voghion. The website and app were easy to use, and the checkout process was smooth and fast. The product quality was better than expected for the price, and everything arrived safely with nice packaging. Shipping took a reasonable amount of time, and customer service answered my questions quickly. Overall, I’m satisfied with the order and would shop here again for affordable products and trendy items.

May 15, 2026
Unprompted review
Voghion logo

Reply from Voghion

Thank you so much for your incredibly detailed and thoughtful review!We truly appreciate you sharing your experience about our fast delivery, reliable logistics, responsive customer service, efficient problem resolution, high product quality, accurate sizing, smooth payment and friendly user experience.Your comprehensive feedback helps us build a better shopping journey for all customers and strengthens our commitment to quality and service.Thank you for being such a valuable supporter — we can’t wait to serve you again!

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