While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their extensive knowledge and ability to explain complex information clearly. The service provided is frequently described as faultless, with many appreciating the efficient and neat installation work, often noting the installers' attention to detail and ability to leave no mess behind. Reviewers are particularly impressed with the smooth user experience, including timely arrivals, clear communication about the process, and thorough explanations of how to use the app and equipment. However, some people mentioned experiencing frustrating and poorly handled installation processes, citing repeated visits, shifting requirements, and a refusal to properly verify existing setups. These customers also reported being left with loose and exposed cabling, creating untidy and potentially unsafe situations, though the company ultimately took responsibility and resolved these issues.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, politeness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the overall experience as... See more

Application

People report positive experiences with the app, with many reviewers highlighting that technicians provided... See more

Quality

Users describe positive interactions with quality, consistently praising the neatness and high standard of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rubel was very down to earth, knowledgeable, and easy to talk to. He offered advice on associated products and services, and did a great job fitting our waEV home charger. He left his mobile, and said... See more

Company replied

Rated 5 out of 5 stars

Hanif and Jack came to fit my EV charger at 12 noon and gave me 1 hours notice as I requested. Both were friendly, helpful, good sense of humour and professional at their skilled jobs. Amazing install... See more

Company replied

Rated 5 out of 5 stars

I got my Ohme home charger fitted this week. Chris our installer was great, he found the cleanest route and we can’t see wires everywhere which is the finish I wanted to achieve. I also spoke to his m... See more

Company replied

Rated 5 out of 5 stars

Voltari were the company who were contracted to fit my ohme charging point in my driveway. The communication beforehand was very clear and Hanif the electrician arrived on time. He worked so quietly... See more

Company replied


Company details

  1. Electric Vehicle Charging Station
  2. Electrical Equipment Supplier
  3. Electrical Installation Service

Written by the company

Choose Voltari as your electrical services partner and experience the difference that passion, quality, and technological innovation can make. Our commitment to excellence, safety, and client satisfaction makes us the ideal partner for all your electrical needs. At Voltari, we're at the forefront of Electric Vehicle (EV) Charge Point Design and Installation Services, catering to the burgeoning need for sustainable transportation solutions. Our commitment is to facilitate a smooth transition to electric mobility for all our clients, aligning with the global push towards greener transport options.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Home charger

Arrived at appointment time phoned before to say he is on his way, explained what was going to do.

September 17, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thanks for taking time to leave us a review. It is great to hear you had a good experience.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Ev charger installation

Chris came today to install an ev charging point to the side of our premises. From the initial contact Chris made him self very professional, answered any questions I had and was more than happy explain how the system worked in detail. Cannot fault the guy or the company. Thanks so much for making the installation so easy and pleasant.

September 6, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thank you, we are glad you were happy with our service and we'll pass this on to your installer Chris.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Great job by chris…

My ohme unit was fitted today by Chris and what a great job he did. He Come into my garage to look at electrics and offered me options as to where the unit could be fitted. Work was done with very little disturbance and he was very polite and cleaned up after the job was finished. I would definitely recommend him again.

September 3, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thanks for taking time to leave us a review. It is fantastic to hear you had a great experience. We will make sure to pass this on to Chris.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Voltari EV charging point.

Excellent work by Darren. Neat and tidy installation of my Ohme EV charging point . Explained the scheme of work, and carried it out as agreed.
Highly recommended!

August 27, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thank you, we are glad you were happy with our service and we'll pass this on to your installer Darren.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Chris was brilliant

Chris who came to install me Ohme Pro charger was friendly, polite, called to let me know he was on the way and just cracked on.

Great job!

August 22, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thank you for the great feedback, it's very much appreciated and we'll pass this onto Chris.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Chris, ohme charger install.

Chris, came to visit my home twice, once to do a home installation survey, and then to install a ohme ev home charger,
Great guy, polite,professional, explained what he was doing and why.
He made this side of the ohme ev charger experience, better than ohme themselves.
Well done voltari,

August 21, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thanks for taking time to give us a review Les, great to hear you had an excellent experience. We will make sure to pass this on to Chris.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Very good job

Very good job

August 21, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thank you very much, much appreciated.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

10/10 would recommend

The electrician called Chris was punctual, friendly and professional. The job was done to a high standard and we are very happy with the work he did.

August 15, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thank you for the great feedback Emma, it's very much appreciated and we'll pass it on to Chris.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 2 out of 5 stars

Charge Wizard/Voltari - Poor Time Estimate for Job

Charge Wizard/Voltari. Quoted for EV charge at half day (8-12) job. It took much longer and I had to re-arrange my afternoon and following morning. Contacted company and complained to be told they should have allocated a full day to the job and they would discount the price. The discount amounted to £17 on a job costing over £1000. Frankly I found that insulting and said so - it made no difference. Yes, the work was fine and the charger works but it affected 2 x half days of my time and that's time I cannot get back. I expected rather more than 1.7% and excuses.

August 8, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thank you for taking the time to leave us a review; we appreciate all feedback and apologise that the installation took longer than we had initially anticipated on this occasion. In terms of the discount, we are only able to discount the labour costs, which are significantly lower than the cost of an EV charge point.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Chris was a Very efficient

Chris was a Very efficient, knowledgable, pleasant & friendly electrician!

August 8, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thanks for taking time to feedback. We think Chris is great too!

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Was Given plenty of notice before…

Was Given plenty of notice before Chris's arrival, he was polite, efficient and informative

August 7, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thank you for the review and your kind words about our installer Chris, we will make sure to pass this on to him.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Fitted by Chris

Fitted by Chris. Well thought through fitting. Very pleased with service.

July 26, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thank you, we are glad you were happy with our service and we'll pass this on to your installer Chris.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Recommended

Chris installed a Hyper-volt at my house and did such a neat job. I wouldn’t have been able to pay any more consideration myself. He was polite and left the area clean and tidy and even stayed to go through the set up process with me. Such a good price and couldn’t be happier with how it looks !

July 25, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thank you for the great feedback, it's very much appreciated and we'll pass this onto Chris.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 4 out of 5 stars

Quick to respond to problem

First charger was faulty. Came and changed it very quickly after reporting fault and sending photos to ohme.

July 18, 2024
Voltari logo

Reply from Voltari

Thanks for the feedback. It is a shame the first charger was faulty but I am glad we were able to get back to you quickly to do the warranty replacement.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Excellent experience

Excellent experience from start to finish. Darren, our installer, explained everything and the installation was neat and tidy. Great job.

July 22, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thanks for taking time to give us a review Andrew, great to hear you had an excellent experience. We will make sure to pass this on to Darren.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Considerate and respectful

Very tidy. Considerate operative. Helpful and kind. Job very well done. Clear and concise explanation of how the EV worked.

July 11, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thank you Julie, it was our pleasure and we'll pass this on to your installer Chris.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Excellent communication

Excellent communication, fitting was completed promptly with full instructions being given.

June 28, 2024
Voltari logo

Reply from Voltari

Great feedback, we very much appreciate that you've taken the time out to review us. Many thanks

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Darren found the fault quickly and was…

Darren found the fault quickly and was able to repair it. No fuss or mess, great job!

July 9, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thank you very much for the review and we'll pass this on to Darren.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Positive experience

Chris was prompt, friendly, informative and tidied up after himself. He explained how to connect the app to the charger and generally how to set it up

July 3, 2024
Unprompted review
Voltari logo

Reply from Voltari

Thank you for the review Simon, we will pass on your kind words to Chris.

The Voltari Team
hello@voltari.co.uk
01204 232060

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look