Great products but unfortunately their customer service team is very poor. Will tell you items are out of stock when they appear in stock on website, and not reply to any emails. Not great for those w... See more
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Top service from the vonwolf team, I must say nothing was to much trouble. Alan and his female assistant couldnt do enough to help and guide me through the products I wanted to purchase. Alan took his... See more
UPDATE: in response to theirs. Multiple issues, paid for next day delivery - didnt arrive, reached out and requested refund, hasn't happened (ordered two weeks ago) Product arr... See more
Company replied
Bought a hermsprunger correction collar from Von Wolf after being recommended by a dog trainer friend. Was sceptical and a bit worried as it looks a bit aggressive but have to say it’s been a game c... See more
Company details
Written by the company
VonWolf K9 Equipment has been trading for over a decade supplying tried and tested K9 equipment to the MoD, Police and Sports Dog World, we stock a vast range of equipment from Bite Suits to Dog Bowls. We are ourselves active in competitive IPO and regularly train along side the MoD and Police.
Contact info
Vonwolf K9, RH6 9PP, Smallfield, United Kingdom
- 01342843246
- admin@vonwolf.co.uk
- www.vonwolf.co.uk
3.5
Average
293 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Super helpful and fast delivery
I needed a specific collar as soon as possible for my dobermann and after a quick chat on the phone I had all of my questions answered and purchased through the website. My order arrived the next morning and the collar was perfect. I will be ordering from here again, especially as the prices were really good too. Thank you
November 26, 2018
Unprompted review
Ordered my items which arrived quickly.
November 23, 2018
Unprompted review
Super
Super, fast delivery, well packaged, no problem at all with order.
November 21, 2018
Unprompted review
Excellent service
Excellent service, ordered another 2 links for a prong collar which wasn't a ridiculous price as well as a muzzle, the muzzle was very high quality but unfortunately didn't fit our small GSDx.
Accepted it as a return and got a full refund for the muzzle. Really nice people over the phone and pointed me in the right direction to get the correct size elsewhere.
November 19, 2018
Unprompted review
Package arrived in a timely fashion anf…
Package arrived in a timely fashion anf was as described.
November 19, 2018
Unprompted review
I have been looking for these leashes…
I have been looking for these leashes for some time but to no avail. Finally found them and they're everything I wanted. Delivery was excellent too, I ordered at 10am and they arrived before lunch time the following day.
November 17, 2018
Unprompted review
Excellent service
Excellent service, efficient, professional and exceeded expectations. Will be a regular customer
November 16, 2018
Unprompted review
Gappay equipment
Item was as described, fast delivery very efficient.
November 9, 2018
Unprompted review
My enquiry was answered quickly and…
My enquiry was answered quickly and stuff arrived within a couple of days -Excellent service.
November 7, 2018
Unprompted review
Would not hesitate to recommend…
Would not hesitate to recommend Vonwolf, their service is outstanding. We have used them on two separate occasions and are very pleased.
November 5, 2018
Unprompted review
Great company
Always had a great experience with them, delivered on time and with everything I ordered
November 5, 2018
Unprompted review
Alan and his team do a great job
Alan and his team do a great job.
Vonwolf is the first place I look for all my training needs.
November 2, 2018
Unprompted review
Very efficient service
Very efficient service, prompt delivery and well made product.
November 1, 2018
Unprompted review
Great service
Great service, would recommend to any dog professional
October 29, 2018
Unprompted review
Good Service
Easy to place order, good communication about the shipment date and on time delivery
October 26, 2018
Unprompted review
Great service.
October 23, 2018
Unprompted review
Excellent value for money and super…
Excellent value for money and super fast delivery. Fantastic. I will definitely use again.
October 19, 2018
Unprompted review
Online shop
It was so easy to order online and my product arrived quickly and was exactly what I ordered. I have shopped before now and would do so again.
October 3, 2018
Unprompted review
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