Voordeelwijnen Reviews 

18,512
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Levering was wat later door omstandigheden. Door correct, direct en persoonlijk contact is dit heel goed te accepteren. Verder alles tiptop in orde!

Rated 5 out of 5 stars

My wines I purchase are always of very good quality My deliveries are always on time and post NL is the best of all delivery in the Netherlands

Rated 5 out of 5 stars

Great selection, fast delivery, exactly what I ordered and at excellent prices. Will order from here again!

Rated 4 out of 5 stars

Very good service but an additional language (French) would certainly be an added value for your whole website. I'm probably not the only "french speaking" client :)

Company details

  1. Wine Store

Written by the company

Voordeelwijnen.nl maakt onderdeel uit van de Conder Wines, een importeur en distributeur van wijnen , olijfolie , champagne en andere natuurlijke producten. Voordeelwijnen.nl heeft een groot assortiment aan wijnen, waarvan slechts een klein gedeelte op onze website staat. Wilt u een wijn aanschaffen en kunt u deze niet op onze website vinden stuurt u dan een e-mail naar klantenservice@voordeelwijnen.nl of neem contact op met onze Klantenservice via het telefoonnummer 085 - 0005 595. Wij zoeken de wijn graag voor u op.

Voordeelwijnen

Written by the company

Klantenservice
De service naar onze klanten is voor ons het belangrijkst. We proberen onze klant altijd zo goed mogelijk te hulp te staan en bij eventuele problemen zorgen wij voor een zo goed mogelijke oplossing.
Per fles bestellen
U kunt bij ons per fles bestellen en op deze manier een prachtige, zelf samengestelde wijndoos bestellen.
Gratis bezorgd vanaf € 59,50 en snelle levering
Besteld u voor minimaal € 59,50, dan wordt deze bestelling gratis bij u bezorgd in Nederland en België. Wij streven ernaar binnen 48 uur na uw bestelling te leveren.

Gratis verzending boven € 59,50 en snelle levering

Gratis verzending bij een bestelling van minimaal € 59,50

U betaalt geen verzendkosten bij een minimale bestelling € 59,50. Wij streven ernaar binnen 48 uur te leveren.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

19K reviews

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4.7

All reviews

(18,512)

1,719 reviews in the last 12 months

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Rated 2 out of 5 stars

The wine shop itself works fine with…

The wine shop itself works fine with orders etc but the PROBLEM since years is the delivery. For Belgium they use Post NL, which is a very unreliable service provider with no respect of their customers. Post NL makes the customer wait for the wine delivery the whole day without ever showing up, and in the end of the day they even dare to encode the no-show by "customer was not at home" although 'the customer' was at home and waitiing for the delivery the whole day. Because of Post NL, I have to downrate this wine shop.

June 3, 2020
Unprompted review
Voordeelwijnen logo

Reply from Voordeelwijnen

Dear Oscar,

Thank you for your feedback. We are glad that you like the wines and our wine shop. We notified Post.nl about your complaint and we will review the process internally to see what went wrong with your order. Our sincere apologies for the shipment problems you experienced.

Best regards,

Thea van Dijk
Klantenservice Voordeelwijnen.nl

Rated 5 out of 5 stars

Many thanks for a very smooth…

Many thanks for a very smooth transaction. Good communication, fast delivery despite Coronavirus crisis. I have not tried the wine yet but all the reviews are excellent so looking forward to my next bbq to open the bottle. Thank you !

April 24, 2020
Unprompted review
Rated 5 out of 5 stars

The ordering process was easy

The ordering process was easy, the communication after the order was good and the delivery of the wine was made 3 days after ordering which I thought was really great. Thanks,

April 20, 2020
Unprompted review
Rated 4 out of 5 stars

Good support.

Delivered timely. Good product. There was a problem with PayPal, and even though it was solved with some delay, I was satisfied with the customer support. Good job!

April 9, 2020
Unprompted review
Rated 4 out of 5 stars

Second order received. Happy customer.

Second order received. The order process is simple. Quick delivery in proper packaging. I would like to find pro ratings and awards received in the wines descriptions and the ability to use those ratings in the search engine.

March 10, 2020
Unprompted review

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