VouchedFor Reviews 1,055

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

i HAVE BEEN USING VOUCHED FOR NOW FOR A YEAR AND I FIND THE QUESTIONS AND PROCESS USER FRIENDLY FOR MY CLIENTS AND IT ALSO IDENTIFIES SALES OPPORTUNITES AS WELL AS ANY WEAK POINTS IN EITHER ADVICE OR... See more

Rated 5 out of 5 stars

Does exactly what it says, helped me find someone to give me financial advise about something I was curious about

Rated 5 out of 5 stars

Simple, easy to use people finder site with a decent amount of information on each. My only very slight criticism is that virtually all independant financial advisers are rated 4.7 to 5 stars.... See more

Company replied

Rated 3 out of 5 stars

The original recommended adviser never contacted me so can't comment. In that respect it was a one star. However they circulate other advisers who are relevant and one called who was excellent - 5 sta... See more

Company replied

Company details

  1. Review Site

Written by the company

We help anyone looking for financial or legal advice to find the right professional for their needs. All financial advisers, accountants and legal advisers on VouchedFor are reviewed by their clients and consistently vetted and monitored.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Absolutely amazing service from Ben I…

Absolutely amazing service from Ben I would highly recommend Ben and I will be using Ben in the future.

December 20, 2024
Unprompted review
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Reply from VouchedFor

Many thanks for the feedback Tina. We're delighted you had a good experience with Ben. All the best with your future plans.

Rated 5 out of 5 stars

Learned an awful lot about my financial…

Learned an awful lot about my financial situation and how to take it to the level. Brilliant free service.

December 10, 2024
Unprompted review
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Reply from VouchedFor

Thank you so much for taking the time to leave us feedback. We really appreciate it. And we're delighted you had a good experience. Best of luck with your future plans.

Rated 5 out of 5 stars

Excellent, infomative and a must do for everyone

I had my initial meeting this morning with Chris Bucknall. I needed a very focussed discussion about the plans I was putting into effect for my early retirement and that is precisely what I received. The advice was thorough and helped me feel more confident in my decision making and the tax implications.

December 16, 2024
Unprompted review
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Reply from VouchedFor

Thank you so much for taking the time to leave feedback Cordella. We're delighted you've had a good experience with Chris. All the best with your future plans.

Rated 5 out of 5 stars

I had my first meeting with Vikram and…

I had my first meeting with Vikram and had a great meeting.
Excellent communication, great listening and understanding.
Very informative and supportive.
I felt very reassured.

November 25, 2024
Unprompted review
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Reply from VouchedFor

Many thanks for your feedback Mary. We're very glad that Vikram was able to help.

Rated 5 out of 5 stars

Great friendly service.

Great friendly service.

December 3, 2024
Unprompted review
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Reply from VouchedFor

Many thanks for taking the time to leave us feedback Bahadur. We're delighted you had a good experience.

Rated 5 out of 5 stars

I needed to get a pension set up

I needed to get a pension and future investment account set up and really wasn't sure where to start. This website totally sorted me out by putting me in touch with the expert advice I needed. Made the whole thing much less daunting

November 20, 2024
Unprompted review
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Reply from VouchedFor

Thank you so much for taking the time to leave us feedback Gavin and for your kind words. This stuff can be very complicated and we're delighted to have played a part in helping you access expert advice.

Rated 5 out of 5 stars

Couldn't be happier.

Fast response to initial enquiry and provided a list of local financial advisors. Were helpful throughout the process and concerned about the progress of my query. Well organised and efficient site. Would highly recommend.

November 23, 2024
Unprompted review
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Reply from VouchedFor

Thank you so much for your kind words William. They mean a lot to us all. We are delighted you had a good experience.

Rated 5 out of 5 stars

Very helpful and easy to access help

Very helpful and easy to access help

November 15, 2024
Unprompted review
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Reply from VouchedFor

Thank you so much for your feedback. We're delighted to have played a part in helping you access the help you needed.

Rated 5 out of 5 stars

Good experience

Liked that we had name of a local financial adviser quickly and came to our home, at a date and time convenient to us.

November 12, 2024
Unprompted review
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Reply from VouchedFor

Thank you for your feedback Susan, it is much appreciated. We're delighted to have helped you find an adviser.

Rated 5 out of 5 stars

It's a really well structured site

It's a really well structured site, which carefully guides you to find the right person to help you with your needs and then continues to help you through the process of engaging with the right person / people.

November 12, 2024
Unprompted review
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Reply from VouchedFor

Thank you so much for taking the time to leave us feedback Caroline. We're really pleased that you had a good experience with our site and follow-up process. All the best with your future plans.

Rated 1 out of 5 stars

Vouched for seems like a solid scheme. But

Vouched for seems like a solid scheme to locate and identify a suitable IFA. Seems limited in that they offered only one option.

That option was just not particular polite and seemed to want to get his Friday over with as soon as possible.

This makes things cleaners for me.

November 8, 2024
Unprompted review
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Reply from VouchedFor

Thank you for leaving us feedback Mr Weeks. We are disappointed to read that you didn't have a good experience with one of the advisers listed on our site. The team has been in touch to offer you alternatives and we have also spoken with the adviser to share this feedback and let them know they will be removed from the service if we receive any similar feedback in future. Above all, we hope that you have found the help that you need and would be delighted to help further with that at any point, if we can.

Rated 4 out of 5 stars

Will Smith was of great help without…

Will Smith was of great help without being pushy. Even when he had nothing to gain from giving me advice he helped me a lot. Nice to still have people out there who give great service without always having an agenda. Thanks

November 6, 2024
Unprompted review
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Reply from VouchedFor

Many thanks for taking the time to leave us feedback.

We're delighted you had a good experience with Will.

Rated 1 out of 5 stars

Poacher turned Gamekeeper

VouchedFor appears to be set up for corporates to invite reviews from their Clients. When entering the site it seems difficult (impossible?) for an individual to leave a review without being invited. This undoubtedly leads to a very positive skew to feedback.

November 5, 2024
Unprompted review
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Reply from VouchedFor

Hi Charles,

Thank you for taking the time to leave us feedback. It makes for tough reading and we're very sorry to have given you this impression.

Every adviser profile on our site has a clear 'Leave review' button above their client feedback (example - https://www.vouchedfor.co.uk/financial-advisor-ifa/bank/02117-russell-waller). And where we do work with advice firms to invite client feedback centrally, most of them invite all their clients. Any that don't invite all clients systematically appear lower in our search rankings and generate weaker regulatory reports.

This said, we will speak to our product team to explore ways to make the leave review button even clearer.

A couple of key things to consider when comparing us to more mass market review platforms.

Firstly, when people review something like a hotel or restaurant, they have typically had a brief, emotive experience, they loved or hated it and that comes out in the spread of star ratings. However, when someone reviews a financial adviser, typically they have a long-standing relationship with that adviser and typically their feedback is positive.

Secondly, many of the negative reviews you read on mass market reviews sites are left by competitors. Particularly where a company is a large, dominant player in a given market. We have various safeguards in place to ensure that only genuine clients can leave feedback.

If you have had an experience with an adviser on our site we would urge you to leave feedback for them. That is the best way to help others considering working with them.

We hope these comments are helpful. Many thanks again for taking the time to leave us feedback. We take all feedback very seriously and will redouble our efforts to address your points.

Best wishes,

The VouchedFor Team




Rated 5 out of 5 stars

Inheritance Tax Enquiry

Really easy to use. Filled out details on the website, they put me in touch with a local expert. Meeting arranged and held on schedule. Helped me out loads. Very pleased

October 18, 2024
Unprompted review
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Reply from VouchedFor

Thank you so much for your feedback. We're delighted you found our service helpful and easy to use.

Rated 5 out of 5 stars

Tony Pound - superbly professional

Tony Pound is a superbly professional IFA, worth every penny. Sorted my worry-some pension situation (that I didn't really need to worry about, though I didn't know that at the time...) and is an all round lovely chap to boot.

October 14, 2024
Unprompted review
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Reply from VouchedFor

Many thanks for your feedback Richard, we're very pleased that you had a good experience with Tony.

Rated 5 out of 5 stars

We had our 1st and Free financial…

We had our 1st and Free financial advisor consultation and was pleasantly surprised. VoucedFor provides a safety net and quality financial advisors

September 25, 2024
Unprompted review
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Reply from VouchedFor

Thank you so much for your feedback Sylvia. We're delighted that you had a good experience and wish you all the best with your future plans.

Rated 5 out of 5 stars

Rapid link to the expert I needed.

Rapid link to the expert I needed.

October 2, 2024
Unprompted review
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Reply from VouchedFor

Many thanks for the feedback Ian. We're delighted to have played a part in helping you find the right expert for your needs.

Rated 5 out of 5 stars

Efficient, effective & informative

Useful site that gave me access to a range of Financial Advisors. I liked being able to compare their background, expertise and feedback. I was then able to contact 2 very good advisors, 1 of which I intend to use going forward.

August 22, 2024
Unprompted review
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Reply from VouchedFor

Many thanks for your feedback Paul, we really appreciate it. It's great to see that you found the information on our site helpful and you found the right adviser for you. Such an important decision. All the best with your future plans.

Rated 5 out of 5 stars

I liked the fact that VouchedFor was so transparent and fast in putting me in contact with mortgage advisors

I liked the fact that VouchedFor provided me with 3 different mortgage advisers, so I could compare their advice and offers. Also, I appreciated the fact that the moment I contacted VouchedFor, I managed to contact the mortgage advisers on the following day. No long wait. I’d highly recommend it to anyone looking to start or renew their mortgage!

September 4, 2024
Unprompted review
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Reply from VouchedFor

Thank you so much for your feedback and kind words Maggie. We're pleased to have played a part in helping you find the right mortgage adviser for your mortgage renewal. Such a key decision with interest rates moving around as much as they have been.

Rated 4 out of 5 stars

Only 1 contact but a very good contact

I was disappointed to receive only one connection through VouchedFor, but that connection (Hamil Mason at Ablestoke) turned out to be very professional and personable with sound advice.

August 2, 2024
Unprompted review
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Reply from VouchedFor

Many thanks for taking the time to leave us feedback Melanie. We're sorry to have undershot your expectations with the number of connections but are delighted you have had a good experience with Hamil. If you ever want recommendations of other suitable professionals, please let us know, we'd be delighted to assist. Best wishes, The VouchedFor Team

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