Vponline Reviews 

320
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is an exceptional company for many reasons. Not only is the quality of their products second to none, but they also manage to keep their prices as low as possible without compromising on anything... See more

Rated 5 out of 5 stars

I had 100 CD's copied along with printed cardboard wallets. This is a fantastic resource for independent producers/ musicians. Their prices are so cheap, that I thought it was a scam. I don't know how... See more

Rated 5 out of 5 stars

Excellent quality CD disc and wallet printing, and great value for money! Really quick turnaround time from ordering to delivery. Lots of different options too. They printed my latest CD single and a... See more

Rated 5 out of 5 stars

Sent 18 X VHS tapes off to VP Online company for conversion to DVD's. Graeme was a pleasure to deal with and I was delighted with the result. All arrived back well-packaged and converted for viewing.... See more

Company replied

Company details

  1. Prints and Signs Store

Information provided by various external sources

CD and DVD printing and duplication company. with Card wallets, CD booklet and DVD cover printing. CD and DVD cases.


Contact info

5.0

Excellent

TrustScore 5 out of 5

320 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(320)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everytime I use Vponline I get the same …

Everytime I use Vponline I get the same thing
Fast, Quality, well price products, they couldnt be more helpful and make you feel like your the only customer
I cant recommend them enough have used them for years now and I recommend them to all....dont believe me..try them you will see.

January 24, 2018
Unprompted review
Rated 5 out of 5 stars

excellent service

Helpful staff, quick turnaround and quality product.
Will be using again for future projects

January 22, 2018
Unprompted review
Rated 5 out of 5 stars

Consistently great service.

Consistently great service.
I have used VP for all 5 of my EPs/albums and never had any problems. Amazing prices and a quick turnaround.

January 17, 2018
Unprompted review
Rated 5 out of 5 stars

We've been using VPOnline for 5 years …

We've been using VPOnline for 5 years now (I think). They have produced our school choir CD's for us every year, and the result has always been first class. The cost, customer service, and delivery time is second to none in my opinion. Absolutely no doubt we will continue to use their services, and I would recommend them to anyone.

December 14, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Company!

We always use Vponline as the service is excellent, quick turnaround time and they what it says on the packet! Plus you get a packet of Haribos!

December 13, 2017
Unprompted review
Rated 5 out of 5 stars

Great service!

I have used VPOnline twice and they have been faultless on both occasions. They offer high quality products with a fast turnaround at an affordable price. Highly recommended!

December 13, 2017
Unprompted review
Rated 5 out of 5 stars

Smudgerhunt Film

VP's technical assistance is excellent and now I'm a repeat customer, good reliable service and quick turnaround on orders regardless of size. I would recommend them.

December 11, 2017
Unprompted review
Rated 5 out of 5 stars

great value

great value, good communication and a no nonsense service. would recommend to anyone!

December 8, 2017
Unprompted review
Rated 1 out of 5 stars

AVOID

Somehow a PDF artwork file (part of an upload for a CD) had corrupted with WeSendIt, which VP Online recommend using, and couldn't be opened by them. I uploaded the pdf to my server which worked perfectly.
I then received the CD's in the post and there are bursts of white noise all over it, sometimes lasting a couple of minutes at a time.
I contacted VP Online and explained the issue, they said it was nothing to do with them and that I should be looking for compensation from WeSendIt instead as it turns out most of the files in that upload ended up being corrupted.
A simple check of the WAV files after them realising the Artwork PDF had corrupted would have saved all of this hassle.
The WAV's I uploaded were perfect, and were also used for a Cassette release, 8-Track, and Reel to Reel, and the digital download. So there's absolutely nothing wrong with them. They constantly blamed me.
AVOID. AVOID. AVOID.

*Update*
In response to your response... I did send the files by WeSendIt, you'd have received a confirmation email as I did from them dated 01/11/2017 (snippet of below)

Dear WeSendit User,
Your files were successfully uploaded and a notification e-mail along with a download link is been sent to your recipient.
The soon your recipient downloads your file(s), you will be notified by a confirmation email.
Thank you & best regards,
WeSendit.com

The files will be deleted on 8. November 2017 deleted.

I don't know how many times I have to tell you that there was absolutely nothing wrong with the files when I uploaded them, the exact same WAV files have been used to produce a run of Cassettes (made by a different company), along with the digital download and Reel to Reel tape.
I reiterate, yet again, that upon finding out that the artwork pdf file had corrupted you should have done a cursory check to see if the other files were ok, or as in the case with most of them, had corrupted during transfer.
A quick google will show you that although not very common, files can corrupt during moving them or transferring them.
And you didn't say you'd replace the cd's for several emails, you said you'd give me a discount for the job. And by the time you'd actually decided to replace the CD's I'd had enough of being basically called a liar.

Oh, and threatening me with legal action unless I take down my review is very bad form as well.

Happy Christmas.

December 5, 2017
Unprompted review
Vponline logo

Reply from Vponline

When you ticked the option for WAV to CD to be sent by an upload or e-mail this had next to that that the service would not include a sound check and so was down to you to check this.

We do have an option to pay a little for this service but you did not pay for that.

For the audio to have a sound problem this would not come from anything we did and would have come from the source from the audio WAV files you uploaded

We did offer to do the CDs again as a goodwill gesture but asked if you could fix the audio problem because this was in the WAV files you sent via the download link and you refused to accept this offer.

As for the files, you sent this was not from wesendit as you have said and come from wetransfer so this was from an upload service you used and we did not recommend them, However as it's just an upload platform it would not have caused the audio WAV file to have the problem.

You did ask for a full refund but the sound problem was not caused by VP Online and we did nothing wrong here to have caused that.

You are very well aware the reason we would have to take legal action on this matter and you know very well this statement you have left on this review is not 100% true and so is slander. I did point out by doing this it would mean we would have no option but to go ahead with legal proceeding. We have no problem with customers giving the feedback they believe but to write slander is not feedback.

Rated 5 out of 5 stars

Fast turnaround

Fast turnaround. Good quality and I got a free pack of haribo. Now that's worth it alone lol.

December 4, 2017
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, reliable, excellent service at a great price.

November 1, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look