While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

On a sale for "buy 5 and get 5 free" that I saw on FaceBook, I only received 5. When I emailed them, they said I clicked the wrong button--I clicked on 1 and input 5 because clicking on the 5 didn't... See more

Rated 5 out of 5 stars

The reviews were helpful to understand the quality, fit, and style of the clothes. The sizing reference are correct so read these to find your size. I was excited to receive these, tried on the bl... See more

Rated 4 out of 5 stars

Im always skeptical about these types of websites but i was pleasantly surprised with this order. Sweater is soft and well made, it is more of a sweater than a tunic so size up if you want to wear wit... See more

Rated 3 out of 5 stars

This company took a while to deliver - having printed my shipping label but then sitting on the order for more than a week before sending it. Also the designs are OK, but fit and style are not quite w... See more

3.4

Average

TrustScore 3.5 out of 5

379 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Buy 5 Get 5 Free Scam

On a sale for "buy 5 and get 5 free" that I saw on FaceBook, I only received 5. When I emailed them, they said I clicked the wrong button--I clicked on 1 and input 5 because clicking on the 5 didn't show the sale cost of 10. They emailed me that they would send the 5 I did not receive, but I had to pay $9.99 for shipping. I declined because it seemed like a bait and switch to me...

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

My wife is very happy with all the…

My wife is very happy with all the items which we ordered from Vrilu. This is a good company and do not trust in all bad reviews placed on the internet.
It takes time to deliver the items. About 2 - 3 weeks.
Be patient.
Do not expect silk or cashmere wool products,
everything is decent and good quality.

March 25, 2024
Unprompted review
Rated 1 out of 5 stars

Lesson learned. Never again.

I ordered 4 sweaters and only 1 of the 4 matched what was advertised in the photos. 2 had very different color shades (baby pink instead of a rusty orange, shiny gold instead of tan). The worst was a knit “sweater” that was supposed to have a colored pattern at the top that came as a “picture of the sweater” printed on polyester fabric…. Literally a pixelated printed picture of the sweater on fabric. No words. Shipping took 4 weeks. Lesson learned.

March 15, 2024
Unprompted review
Rated 1 out of 5 stars

Zero stars

Zero stars. Basically they are a SCAM company. Items are cheap and do not look like photos and when you email them to make a return they do not reply. I am filing a claim with my Visa against them. Ridiculous.

January 2, 2024
Unprompted review
Rated 4 out of 5 stars

Would order again!

The sweaters I ordered are beautiful, good quality and true to size! Only reason for 4 stars is that it took a long time to receive.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

The top is really pretty

The top is really pretty! I'm usually a Medium top but the size chart said order small, it is a teensy bit tight around the top for me but it still looks beautiful. No shenanigans with shipping and it is well made for the price.

February 9, 2024
Unprompted review
Rated 4 out of 5 stars

Happy wife.

The colors was great and she said the sizes was perfect fit.

January 10, 2024
Unprompted review
Rated 3 out of 5 stars

Sweaters

I am a little disappointed in the quality. I bought 4 sweaters and they are all much thinner than i anticipated. They are nice though.

November 24, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look