Zatchio Reviews 

14
TrustScore 2 out of 5

1.9

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Company details

  1. Home Goods Store

Written by the company

we believe that your home should be a reflection of modern comfort, effortless convenience, and smart living. That's why we've made it our mission to provide an exceptional selection of home electronics that enhance your lifestyle, streamline your routines, and keep you connected to what matters most. As a leading online retailer of cutting-edge home technology, we specialize in offering a broad range of high-quality electronics — from everyday essentials to smart devices — all carefully curated to meet the evolving needs of modern households. Whether you're setting up a smart home for the first time or upgrading your entertainment system, everything you need in one trusted place.


Contact info

1.9

Poor

TrustScore 2 out of 5

14 reviews

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1-star

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1.9

All reviews

(14)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Scam. Ordered over a month ago. No order received and no response from email. Don’t waste your money!

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

Pretty sure this company is a scam

Pretty sure this company is a scam, they have my money but I am yet to receive the walking pad. No response to my numerous emails, the tracking on the package does not work and now they are deleting these comments. The are now called @zoserx_ but the contact is vsnatched. I am patiently waiting for your customer support to get in touch but I am not hopeful.

May 18, 2025
Unprompted review
Rated 1 out of 5 stars

I want to give 0 stars but I can't.

It is a scam website. You order,pay and they don't send anything. They change names of the website and Instagram page when they steal from too much people so they can start fresh.
They don't have a contact phone so you can't call,only a email form to which they don't reply. Now the website is zoserx.com the Instagram page has the same name, I suppose they will change the name soon because they started getting a lot of negative comments on their Instagram posts, which they try to delete as fast as possible(the comments) but can't do it fast enough.

Do your wallter a favor and dont waste your money on this "company".

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

Slightly pricey but good product. Slow dispatch caused delays and lack of responses to enquiries

The product is good - happy with what arrived although perhaps a little on the pricey side, no complaints about the product. The order and payment process was also quick via Instagram. However the delivery process was otherwise awful. I ordered on 9th Feb and it arrived on 10th March. The tracking delivery option was helpful and I used this but after a couple of weeks and no change to the delivery status , I felt the delivery process was very slow and that I only received my product because I complained about my experience on Trust Pilot (since amended to this review) and via email to the company. The lack of initial response to my initial enquiry about the delay. However, the complaint was eventually responded to and resolved as the item arrived a few days after the email was responded to. Overall a poor and not timely sales experience for a gift ordered to arrive around Valentine’s Day. I’m hopefully the company learn from this experience and other poor feedback to improve things for the future - but am pleased to say the product finally arrived and I am satisfied with it

February 9, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, took my money and canceled my order. No answers on website, mail or social.
They change name to vsnatchedx

January 17, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. 3 months since ordering and never received my package. Contact form on homepage also not answered. 100% scam

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

Don't Buy as you wont recieve?

I have tried to contact this company. I would not buy from them at all. It is a site that looks legit but seemingly it is not. Buy at your own discretion/risk but be careful or you too will be writing about your experience. Only buy from trusted sites which I did not.

October 9, 2023
Unprompted review

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