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See what reviewers are saying

Rated 5 out of 5 stars

Have used V Vapour for over 4 years now. Their own brand juices are absolutely top quality; yes I've tried others,however, they are nowhere near as good as theirs. The Guys are very knowledgeable an... See more

Company replied

Rated 5 out of 5 stars

Great customer service, staff know what there talking about, go above and behond to help, delivery service over the lockdown period was amazing just had to text or ring Ben tell him what you wanted an... See more

Company replied

Rated 5 out of 5 stars

Been using vvapour since it first opened!! Mainly Kingstanding branch but have used Erdington aswell. Ben, Andy and Chris (only names I know) are very polite and very knowledgable! Wouldn't go anywh... See more

Company replied

Rated 5 out of 5 stars

Amazing website so easy to navigate, purple rain is freaking amazing and a must try I've been using it for a while now and never get bored of that fruity freshness taste with that cooling after hit br... See more

Company replied

Company details

  1. Vaporizer Store

Information provided by various external sources

Vvapour were formed in 2012 in the newly emerging market of the Vape industry. The CEO founded the company primarily to help and assist people to quit smoking for this cleaner alternative, and our care and attention has allowed us to grow into what we are today, a company that puts quality products and advice first for our customers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spot on!

Always spot on, great choice and quality! Would highly recommend!

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thanks Heidi! Anytime, it is a pleasure! Vape on! Vvapour :)

Rated 5 out of 5 stars

V vapour was threw out close down a…

V vapour was threw out close down a great friendly reliable service. We have told family and friends where to go as it’s good and reliable always there to help and advice on products .

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Hello Rachel, thanks for the amazing review! Its an absolute pleasure! Thanks so much and see you next time! VVapour

Rated 5 out of 5 stars

Before and during lockdown the customer…

Before and during lockdown the customer service here is brilliant. The guys have so much product knowledge to make sure you leave with products that will suit you and order stock in if requested. Delivery service during lockdown was brilliant, even travelling to different store locations to fulfil my order. Appreciate the effort you guys put in with your customers!

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thank you so much Charlotte, its great we were able to help you, its is never a problem for great customers like yourself. Look forward to seeing you again soon! Vvapour

Rated 5 out of 5 stars

College Rd vapour shop

College Rd shop is well stocked plenty of choice very friendly and helpful staff would highly recommend

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Many thanks Marint, its our pleasure as always! Vape on! :)

Rated 5 out of 5 stars

Great service and delivered quick…

Great service and delivered quick during COVID-19, the shop is always Clean, well Stocked with products and the staff are always helpful and friendly

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thanks so much for the kind review! A great pleasure and see you again soon! Vvapour

Rated 5 out of 5 stars

rilliant service before and during…

Brilliant service before and during lockdown and I’m sure they will be with social distancing still in place! Couldn’t fault them with delivering products throughout with the best prices around. Vvapour is the best company by far I have used in the 5 years I’ve been vaping.

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Hello Karen thank you for the fabulous review. its our great pleasure and hope to see you again soon! Vvapour :)

Rated 5 out of 5 stars

Tough times....not for the customers of Vvapour

During these unpresidented times, when apparently our vape shops were not essential buying, the guys didn't fail us. They arranged a delivery service for us to be able to get our supplies. Fantastic service, always helpful and now changes to the shops to ensure all our safety. Thanks to all at Vvapour

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thank you Gemma, we are so glad we could help and thank you for the great review! See you next time :) Vvapour

Rated 5 out of 5 stars

Amazing shops & amazing staff they…

Amazing shops & amazing staff they always go the extra mile I very highly recommend using these guys for all your vaping needs ! Staff are great ! And the online website is brilliant aswel.

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thanks so much Kieron, means a lot to us to hear that! Thanks for being a great customer! Vvapour :)

Rated 5 out of 5 stars

been using for the last 3 year always…

been using for the last 3 year always a very profesanal service had no issues aprt from 1 royal mail damadged the package but was quickly replaced by the team at no extra cost to me would highly recomend

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thanks so much Richard, thats great to hear! Sorry for the initial damaged parcel, and we look forward to having you again! Vvapour :)

Rated 5 out of 5 stars

For expert Friendly advice See Andy…

For expert Friendly advice See Andy Kilby at the Kingstanding branch, will be a returning customer.

Many thanks

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thank you Chris. Andy is very good and thank you for coming to Vvapour. We hope to see you again soon! Vvapour :)

Rated 5 out of 5 stars

Brilliant service and great prices…

Brilliant service and great prices definitely my go to vape shop from now on.

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Hi Jack! Thats wonderful to hear thank you! Be great to see you again soon! Vvapour :)

Rated 5 out of 5 stars

Wouldnt use any other vape shop

Wouldnt use any other vape shop, helpful and knowledgeable staff. Always willing to go above and beyond for there customers even during the pandemic.
Great service.

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thank you Laura! Its a pleasure to help you out and we look forward to seeing you again soon! Vvapour :)

Rated 5 out of 5 stars

10/10

Top vape shop in Birmingham always fully stocked and the service is always top notch

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thank you Leon, really appreciate the comment! We look forward to seeing you again! Vvapour :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Everything need and want to vape. The knowledge of the staff is outstanding. The variety of stock they have is huge. Would highly recommend. Thanks for your long service and knowledge Ben and all the Team.

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thank you Judith! So glad to hear it all helped you and thank you for your great custom! Vvapour

Rated 5 out of 5 stars

Number one company

Number one company! Best service! been using for four years Since I started vaping I don’t go anywhere else but here and staff are always very helpful and friendly !

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thank you so much Sam! So glad to hear that and thanks for being a great customer. Vvapour

Rated 5 out of 5 stars

Could not recommend them more!

I have used this store for the past 5-6 years and the guys have always been nothing but great help, knowledgeable and when there has been any issue have resolved it immediately. They have even helped when I couldn't open my tank without charging.
They will give you advice about the best products for you.... Not just the most expensive to increase their profits!

Most recently during the pandemic they delevered juices to my home and have always ensured they could get supply safely to their clients.

Couldn't recommend them more!

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thank you so much Laura. That is so kind and we are very glad we could help, it is the least we can do as a company. Thanks so much and we look forward to seeing you again soon :)) Vvapour :))

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