VWAuditec Reviews 

35
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very impressed with the service of my Audi R8 from Nigel and his team. VWAUDITEC are by far the most professional Audi repair facility I’ve ever dealt with. Far better than Audi Chelmsford who could n... See more

Rated 5 out of 5 stars

Needed some help with my VW Tiguan this morning after a check engine light came on yesterday. The Chelmsford team managed to squeeze me as I needed to go to Coventry tomorrow. They changed the offendi... See more

Rated 5 out of 5 stars

This company is awesome , they are both reliable and trustworthy and fantastic at what they do , Jamie and Alex I owe you both , beautiful people who know what they are talking about . Five Sta... See more

Rated 5 out of 5 stars

We had some trouble with the wipers not working on my wife's VW polo and had tried others who recommended VWAuditec, to us, we drove the car to them yesterday and collected it today fixed. We si... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

VWAuditec is a Volkswagen, Audi, SEAT and Skoda Specialist with branches in Chelmsford and Bishop's Stortford. We offer Service, Repairs, Diagnostics and MOT to all Volkswagen Group vehicles. We use genuine parts, have a Volkswagen Group Master Technician and use the latest factory diagnostic equipment and tools. Our labour rates are half that of main dealers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(35)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The so says vag expert doesn’t have a…

The so says vag expert doesn’t have a clue, I don’t recommend this service at all.

February 8, 2021
Unprompted review
VWAuditec logo

Reply from VWAuditec

Hello Mr Ionescu, we are very sorry to hear you are disappointed. It was with regret that we were unable to code the aftermarket headlamps that you fitted as our factory diagnostic equipment is designed to work with genuine parts. We had hoped to be able to get around the problem somehow but even using the computer data you provided they still did not function. We would ask you please to refer to the product manufacturer for further advice.
If you did decide to change the lamps for an Audi genuine part we would be only too pleased to adapt them at no cost to you. Kind regards, VWAuditec

Rated 5 out of 5 stars

Awesome Audi Specialists

This company is awesome , they are both reliable and trustworthy and fantastic at what they do , Jamie and Alex I owe you both , beautiful people who know what they are talking about .

Five Star treatment by top people ( especially during this COVID pandemic)

10 / 10 BRILLIANT SERVICE
Thank you very much
Jamie O’Prey

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

I was recommended to use VWAuditec at…

I was recommended to use VWAuditec at Bishop's Stortford and that has been good advice. The three members of the team that i spoke to, Nigel, Mark and Craig, were extremely professional, efficient and their hourly labour rate is great value for that level of expertise.

August 25, 2020
Unprompted review
Rated 5 out of 5 stars

Very satisfied with service on my Audi

Drove up from London this morning for a year 2 service on my Audi A3 on the back of all the excellent reviews. Not disappointed, professional and friendly, very helpful with some diagnostics. Certainly, cheaper than the main dealer down the road too. Will certainly be back next year. Thank you.

July 13, 2020
Unprompted review
Rated 5 out of 5 stars

Brake Fluid Replacement

It wasn't until I was asked when my brake fluid was last changed that I realised that I didn't know . Nigel at VWAuditec said it should be changed regularly so I had it done and was surprised at the difference it made to my braking and the feel of my brake peddle. Well done VWAuditec for your expertise and checking on important things that may seem trivial to the driver but are very crucial in keeping things in the best safe condition . Great job guys

April 4, 2019
Unprompted review
Rated 5 out of 5 stars

Honest company who will always help where they can!

We were about to travel 300miles and our Audi A1 went into limo mode. It had been doing this every few weeks so we quickly popped it into VWAudi Tec for a diagnostics check. Long story short, Rich went into an in-depth inspection and found a split pipe.

As a company, they went above and beyond customer service. Fitting it in on a Saturday morning and helping us to get to our destination on time was more than we could have asked for.

If I end up moving back to Essex, I will certainly be using them again. For now, we’re gonong to be back next month for a service.

Can’t give these guys and this company enough praise. Cheers again.

April 21, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look