VWFS Rent-a-Car - Glasgow Reviews 

221
TrustScore 4.5 out of 5

4.5

Henrys SKODA Glasgow, 151 Kyle Street, G4 0DS Glasgow, Glasgow, GB


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Rated 5 out of 5 stars

First time using vwfs Skoda to hire a car.. process of booking online was straightforward. The service from the shop floor was top class and the car for hire was pristine (wish i could have kept it lo... See more

Company replied

Rated 5 out of 5 stars

Zoe was excellent in assisting me and a few fellow Americans into an automatic vehicle of luxury. As for Scotland, what a place! Sun, sea and a few tinnies, god bless America and god bless Scotland.... See more

Company replied

Rated 5 out of 5 stars

Quick and attentive service provided by Connor. He made the process simple, answered our questions and got us on our way promptly. During our trip we had an accident involving another vehicle and w... See more

Company replied

Rated 5 out of 5 stars

Me and my wife rented a car from VWFS Glasgow in September during the 10 days we were in Scotland. We were blown away by how great our experience was with them! Staff were super lovely and helpful, th... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Henrys SKODA Glasgow, 151 Kyle Street, G4 0DS, Glasgow, Glasgow, United Kingdom

  • 0141 552 9000

4.5

Excellent

TrustScore 4.5 out of 5

221 reviews

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4.5

All reviews

(221)

836 reviews in the last 12 months

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Rated 5 out of 5 stars

Good experience

Very satisfied with the company and the rented car.

April 17, 2023
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Thanks for your review!

Rated 5 out of 5 stars

Very Satisfied Second Time Renter

Second time I've rented from Henrys. Yet again the service was exceptionally good and I got a clean very low mileage vehicle. Staff very friendly and helpful. I hope they manage to maintain their high standards!
Thank you.

April 13, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Glasgow

Thanks for your review!

Rated 5 out of 5 stars

Everything worked out perfect

Everything worked out perfect. My questions were answered very promptly, the reception of the car was quick and flawless, the car was exactly what we expected and the return was quick. 5 stars are well deserved.

April 13, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Glasgow

Thanks for your review!

Rated 5 out of 5 stars

Friendly, helpful, and trustworthy

Thank you so much. First, the management was very friendly and helpful. Secondly, the condition of the given car was perfect.

April 12, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Glasgow

Thanks for your review!

Rated 5 out of 5 stars

One word

One word: perfect.

April 6, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Glasgow

Thanks for your review!

Rated 5 out of 5 stars

Customer service adviser was really…

Customer service adviser was really professional, pleasant and very helpful. Don’t forget they are the cheapest to rent a car . The car was excellent .

April 13, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Glasgow

Thanks for your review!

Rated 5 out of 5 stars

Great service

Very helpful staff, car was great and got exactly what I expected.

March 22, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Glasgow

Thank you!

Rated 5 out of 5 stars

First class service

First class service - John who dealt with me was great - professional yet friendly.wud definitely use again.

January 31, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Glasgow

Thanks!

Rated 5 out of 5 stars

Living in the USA and going home for…

Living in the USA and going home for the holidays booking from the USA is more expensive ,so I went to one line text to Skoda Glasgow. Got the car I needed. The staff was very friendly, Zoe was very helpful.
The Broons fae Boston.

December 21, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Glasgow

Thanks!

Rated 5 out of 5 stars

Great place to rent car

Great friendly customer service from John at Henry’s Skoda. Great rental car at a competitive price. This is the go to place for car rental in Glasgow.

January 9, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Glasgow

Thanks so much!

Rated 2 out of 5 stars

There was a long traffic in the way…

There was a long traffic in the way which we informed the office 4 hour prior to the return time which was 10:00am and we were told that we won’t be charged anything extra if we return till 12pm we reached 45 minutes late from the actual return time and we were still charged with fine for late return.

January 9, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Glasgow

Dear Rajjiojy, Thank you for taking the time to tell us your concern. First and foremost, we would like to apologise for the miscommunication. As agreed we settled the charge at a reduced price. We appreciate your understanding.

Rated 5 out of 5 stars

Excellent way to hire a car

Nice welcome, straightforward check in and paperwork, quick check over the car and away! Car was in excellent condition and was a pleasure to drive. All in all, a very good way to hire a car, with competitive prices.

January 5, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Glasgow

Thanks!

Rated 3 out of 5 stars

Skoda Kodiaq via Henry Skoda :(

Booked Skoda Kodiaq via Henry Skoda booking was smooth, collected car on time, and it was neat and clean, however, as soon as we started the car we came to know that the navigation option was not available in the vehicle, which is absurd for a car of this(SUV) segment plus if you are going on highland this is an essential feature one must need for hassle-free navigation, on reporting this to a consultant we have been told that s/w is not updated so we can't help it, and we ended up struggling with our phone for all navigation during our road trip :(

December 27, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Glasgow

Hi Punit, thanks for taking the time to leave us a review. We’re glad to hear you found the booking process smooth and that you enjoyed your experience with the car.

With regard to the Sat Nav, it does state on our website before booking that not all of the Karoq vehicles have this feature. Therefore, if a Sat Nav is specifically required for your trip, this needs to be shared at the booking stage so that the team can accommodate this request in advance. We hope to see you again soon.

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