I am not a big review person –I would…
I am not a big review person –I would always thank the person that helped or give me a service me but this time it’s require more than just a “thank you” it’s require a recognition.
I brought my VW for a repair at the open road VW of Manhattan service (it like a pharmacy for cars –kind of an amazing facility) and after back and forth with one Service Advisor that didn’t really help me just gave me the runaround for a few days
Linda the service manager stepped in and actually changed the whole experience – she helped me expedite the repair, she kept updated, gave me good advice, a loaner and most imported a real good customer service – the only reason I will be back and will refer other to at the open road VW of Manhattan it’s because of Linda
To the executives at the open road VW of Manhattan I am sure you are already know that Linda is a shining star and as a person that run a business our star employees our MVP’s must have recognition!
Linda… sorry it took me over a week but… thank you so much for all of your help