WackyDot Reviews 

64
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Probably some of the poorest communication I've ever encountered. Still trying to locate my package ordered 10 days ago. I'll never do business with this place again. I can't seem to contact anybody f... See more

Rated 1 out of 5 stars

Took a chance since they seemed to have good reviews. Bought an Analogix Slimport adapter. Took them two full weeks for the items to be delivered. Received item was a no name adapter (found exact sam... See more

Company replied

Rated 2 out of 5 stars

Company are in Hong Kong but do not disclose this. Everything in sterling to deceive you into thinking it is coming from UK. 6 days to dispatch and further 10 days to arrive. Beware customs charges on... See more

Company details

  1. Cell Phone Accessory Store
  2. Electronics Store

Information provided by various external sources

We work hard to make our customers happy, by providing low prices and excellent service.


Contact info

1.2

Bad

TrustScore 1 out of 5

64 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(64)

3 reviews in the last 12 months

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Rated 2 out of 5 stars

TECH21 iPhone 5s cover.

Company are in Hong Kong but do not disclose this. Everything in sterling to deceive you into thinking it is coming from UK. 6 days to dispatch and further 10 days to arrive. Beware customs charges on large items. Avoid in favour of British suppliers. I wish I had.

December 22, 2014
Unprompted review
Rated 1 out of 5 stars

Very unhappy

Product arrived without package, switched on, scratched and with Chinese instructions. I compared it to a friends and the differences lead me to believe it is a fake. It came from Hong Kong, when I was led to believe it was coming from the U.S. the price I paid reflects US pricing. I could have saved $60, if I had bought the same fake product from Hong kong via eBay.

December 22, 2014
Unprompted review
Rated 5 out of 5 stars

Great exerience

Great experience with them, order showed up pretty fast and all communications were responded to quickly and when the item had a malfunction they replaced it right away!

December 11, 2014
Unprompted review
Rated 5 out of 5 stars

I love this site

They were very quick to send the 3 gifts which I ordered for my children. Each was packed nicely. Thanks a lot Wacky dot and I'll shop with you again in the future.

November 26, 2014
Unprompted review
Rated 5 out of 5 stars

Trustworthy Company

I ordered a phone case from WackyDot recently and what was delivered didn't match my order. I contacted customer support and they responded quickly to make things right. The level of courtesy and professionalism displayed was a pleasant surprise. I would do business with them again.

November 26, 2014
Unprompted review
Rated 5 out of 5 stars

Good selection of cases

The cell phone case I was searching for was very easy to find, and was priced about half that of other sellers. I have recommended this site to my friends and family.

November 23, 2014
Unprompted review
Rated 5 out of 5 stars

Great service

I had a defective product but wackydot contacted me IMMEDIATELY, resolved it to my complete satisfaction. Back as loyal customer, KUDOS to wackydot for great customer service

November 22, 2014
Unprompted review
Rated 5 out of 5 stars

Too good!

I was recommended to use this site by many of my college friends, and honestly I am only going to use this company from now on for my phone cases. They have the best deals out there!!

November 18, 2014
Unprompted review
Rated 5 out of 5 stars

Just what I needed. Thanks

I did my Christmas shopping early this year and bought some toys. They were packaged nicely and delivered within 10 days. It was an easy and simple purchase. Thanks a lot!

November 14, 2014
Unprompted review
Rated 1 out of 5 stars

BAD E SELLER

I ordered an iPhone case the 28 th of october. It's writted on my account : "ended". I never received anything ! When I try to contact the support on the website, there's an error when sending the message !
Unacceptable !

November 13, 2014
Unprompted review
WackyDot logo

Reply from WackyDot

Hello. Please check your spam folder as we have already sent you an email. Deliveries to France can take a while. The tracking information indicates your package has been delivered. Please contact us by email if you have any questions.

Rated 5 out of 5 stars

Amazing company

I haven't met a company that is so personable with their customer service. I hope they always stay this way. A+ service and prices for sure.

November 13, 2014
Unprompted review
Rated 5 out of 5 stars

Good communication, helpful and reliable

It was unfortunate that my tampered glass screen protector arrived broken. However, the company WackyDot was understanding and helpful, and sent a replacement with reinforced packaging. This time the screen protector arrived in good condition. It was very easy to install the screen protector on my surface pro 3. Very happy with the purchase experience.

November 10, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic deals!

I saved about $15 compared to buying at Best buy and it arrived within 8 days. Not bad at all. I will continue shopping here.

November 7, 2014
Unprompted review
Rated 1 out of 5 stars

Support lovede ombytning for måneder siden, men svarer ikke længere på email

Where is the replacement, you have kindly promised me months ago?

Recap:
Wackydot wronlgy did send me a chineese-language/speaking version of handsfree headset back in october/november 2014 (should have been EU/UK-english ver. of course)...

In november 2014 you promised to replace the headset and have also managed to send a refurbished (BT500V) replacement (arrived late january 2015). Good - but unfortunately the replacement is defect and can not charge :(

You agreed on febuary 23'rd to come up with another solution - and i politely propsed to perhaps partly finance a new replacement in the form of a Jabra Storm (English version). We agreed on this (and you also promised to send a return-envelope for the defect head-set) back in feb./march. That was a fine agreement :)

But as of today (over ½ a year after the original purchase) NOTHING HAS HAPPENED!!!

Before i issued this (renewed) case regarding your business on relevant sites (social media etc.) i have numerous times written you by email and on FB in the hope, that there has been a (one more) mistake, and that we can now find a quick solution- and that is still my hope despite the depressing state of affairs?

Regards

Den oprindelige anmeldelse (én stjerne):
Fandt et mobil headset i en prisknuser til 287. Linkes til en hjemmeside med både dansk og engelsk tekst i navigation/indhold - og referencer til de skandinaviske postvæsener på fragtsiden. Køber produktet og får et meget rimeligt fragt-estimat på kr. 12. Ingen steder bliver jeg dog gjort opmærksom på, at forsendelsen kommer fra Kina/Hong Kong. Men det gør den, og det giver både told, faktura og moms-tillæg på over trehundrede kroner oveni (told og mons + fakturagebyr, da varen koster over kr. 80). På den måde forties det også, at en evt. returforsendelse ofte ikke kan betale sig (og ikke for mig)
DET ER SVINDEL AT SKJULE/FORTIE KINA/HONG KONG ADRESSE!!! ØV!

November 4, 2014
Unprompted review
Rated 5 out of 5 stars

wackydot has your Back

I appreciate this company so much. i will continue to shop here because a company that believes in its customers is priceless. the only other company that i was this loyal to was circuit city. because like you they understand that things happen. and what normal use and wear and tear, and then when something hasnt lived up to its merit. i am really impressed with your business. your all over my social media. thank you

November 4, 2014
Unprompted review

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