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Company details

  1. Auto Parts Store

Information provided by various external sources

Démarreurs | Alternateurs | Batteries | Carburateur | Joints | Membranes | pour tous type d'engin : Voiture, Bateau, Moto, Quad, Engins TP, Engins agricoles, scooter, poids lourds, jet ski, vehicules utilitaire, voitures sans permis,


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

153 reviews

5-star
4-star
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2-star
1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Evething ok

Evething ok, Good and fast communication, fastshipping and delivery

October 30, 2025
Unprompted review
Wagendass logo

Reply from Wagendass

Dear customer, thank you for your feedback. We wish you a pleasant day.

wagendass.com

Rated 5 out of 5 stars

Merci

Merci. Excellent website et exact et precise details sur la piece j'ai cherche. Brushes pour Denso motor du demarrage, pour Toyota Avensis Estate D4D annee 2008.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Excellent service. Very fast. Nice carburettor service kit. Just what I needed.
Thank you.

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

Charged VAT twice, unvilling to correct error

Unfortunately, Wagendass shipping department did not enter the VOEC number in the designated field when registering the shipment. This resulted in me being charged VAT twice: Once from Wagendass, the second time during import to Norway; the packaged was re-coded as COD ("Cash on Delivery") and I had to pay this to have the package delivered.

July 30, 2025
Unprompted review
Wagendass logo

Reply from Wagendass

Hello , you have contacted us about a VAT problem that your customs have deducted twice , despite the precise information and customs documents that are on the parcel , we have sent them back to you immediately by e-mail . We also specified that we would need proof of this duplicate payment in order to contact your organization.
We are surprised by your return as it was difficult for us to be more reactive.

Sincerely

Rated 4 out of 5 stars

Recieved quickly

Recieved quickly, and the same as my other review.. cheap unbranded chinese bearings, make the kit a bit more expensive, and put proper bearings in.

June 2, 2025
Unprompted review
Wagendass logo

Reply from Wagendass

Hello, thank you for your feedback. The kit was delivered exactly as described, with our high-quality parts.

Have a nice day.

Rated 5 out of 5 stars

Perfect execution :) Fast delivery

Perfect execution :) Fast delivery, thank you "for saving" my old chevy truck, alternator runs great. Greetings from Poland.

May 29, 2025
Unprompted review
Wagendass logo

Reply from Wagendass

Dear customer , thank you for your confidence , we wish you a pleasant Sunday

wagendass

Rated 4 out of 5 stars

Bought an alternator

Bought an alternator. Unbeatable price. Fast delivery. Works great. Only problem was that the keyway in the shaft was not machined perfectly making fitment of pully difficult.

May 14, 2025
Unprompted review
Wagendass logo

Reply from Wagendass

Thank you

Rated 1 out of 5 stars

After 8 days still nothing deliverd

March 31, 2025
Unprompted review
Wagendass logo

Reply from Wagendass

Dear customer, it's a shame you didn't try to contact us, we would have sorted out the problem and checked with the carrier. Unfortunately we never had any request from you concerning this delay of the carrier, just a sudden notice.

Sincerely

Rated 1 out of 5 stars

No happy customers

No happy customers, scam company, sale the fake Valeo alternator made in France but is not true, remanufactured alternator aftermarket made in Poland with aftermarket box pay 300€ for a aftermarket remanufactured no name brand scrap ! Yes it is a cheap fake car parts, I have the proof, please stop with your layer confirmation please, thank you !

January 8, 2024
Unprompted review
Wagendass logo

Reply from Wagendass

Hello, the alternator delivered is a new Valéo, as indicated on the websites, we even offered to send it back, which you refused, which is very strange. We can't understand this desire to denigrate for free, but on top of that, not wanting to put the part in, so admitting that it's the right one.

Sincerely

Rated 1 out of 5 stars

This company is the worst experience I…

This company is the worst experience I have ever encountered online in France , the customer service messages were rude, uninformed and they did not know where the missing parcel was, I asked for a refund they then delivered item after I have ordered another from diff supplier , I will not recommend or use this company ever again ! Terrible customer service experience , their rating needs to be downgraded to reflect the same

September 8, 2023
Unprompted review
Wagendass logo

Reply from Wagendass

Dear Sir,
you placed an order with us, giving the wrong address - a postal code error: 55220 Coex instead of 85220 Coex. As transport orders are generated automatically, this caused a problem with delivery, as the carrier was unable to find your address. Following this, you sent us a number of insulting and threatening messages, the likes of which we've never had to deal with before. It's impossible for us to understand your dishonesty and malice.

We wish you a pleasant evening.

wagendass

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