I placed an order for polo shirts for my whole staff. I received only the size small I ordered. All other sizes and mens were back ordered. Had I known that I would have chosen another item as all sta... See more
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See what reviewers are saying
The 4 rating, goes like this. Ordering easy, but I did not seam to find where you edit the hemming, Received the pants, material on those pants, awesome, size wise, they were huge, my fault, should ha... See more
Our order arrived so quickly I couldn’t believe it. Nick was very helpful getting just the right sizes and colors we needed for our restaurants with no hassles whatsoever! We will be ordering again so... See more
Shipping was fast, the item I bought seems quality. My only complaint is aesthetic. The picture showed a two-tone server book, predominantly black with a brown simulated leather flap on the inside lef... See more
Company details
Written by the company
WaitStuff Uniforms is a full service uniform and promotional apparel company dedicated to your satisfaction. In 2005 a career hospitality professional, and mom of three, created her fourth "baby" with the much anticipated launch of waitstuff.com. We truly value our customers intend to prove it every day.
Contact info
3625 Crossings Dr. Ste. C, 86305, Prescott, United States
- 928-778-7507
- info@waitstuff.com
- www.waitstuff.com
3.4
Average
192 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Communication impossible
I ordered a basic sweater two weeks ago and it still has not shipped. I tried calling the customer service number and it says to leave a message but then the mailbox is full and it says goodbye. I tried emailing asking where my order was and I got no response if I could leave less than one star I would.
November 30, 2025
Unprompted review
Love these guys!
August 18, 2023
Over the top customer service
Over the top customer service. Can't say enough good things about these guys.
August 22, 2023
Good quality product and reasonable price
We ordered from this company for a long time. Easy website processing, staff are friendly when I have questions. Will be continuing using this company.
August 18, 2023
Perfect fit and outstanding quality
After conducting extensive research we finally stumbled upon your website which offered what we were looking for. We bought these pants for our daughters cadet program, we adhered to the measurement guidelines provided. Given that it is our first time buying from your brand and that our daughter still wears tween sizes, we were a bit uncertain. Nevertheless, much to our pleasant surprise, the pants fit flawlessly, including the length. The materials exceptional quality exceeded our expectations.
July 31, 2023
Great product
Great product, great service, and ease of ordering. We enjoy doing business with Waitstuff for our restaurant uniforms.
July 24, 2023
Ordered more than a month ago and my…
Ordered more than a month ago and my package is still not here.
July 15, 2023
Awesome
It was an absolute pleasure working with Waitstuff. They were helpful, kind, and we got our product quickly. I will definitley be using them again!!
July 18, 2023
I placed my order on 7/10
I placed my order on 7/10, it is now 7/31 and I have received no updates on my order and your portal shows "pending". I reached out to your customer service last week and have not received a response.
July 10, 2023
Very Pleased With Order
Very Pleased With Order
Service was very fast and the material is perfect! Will order again in the future!
July 14, 2023
The sizing is terrible
The sizing is terrible. The quality of the product is there but you need to make sure that you buy TWO sizes too large for you. This goes for both womans and men's. The return policy for this company is just as terrible as the sizing.
June 25, 2023
Waitstuff staff is prompt and helpful…
Waitstuff staff is prompt helpful and fair. Orders , exchanges and refunds delivered promptly. Customer service response--next day. I was very pleased with the service.
June 17, 2023
Great customer service
Prior to placing an order, I wanted to make sure the product we were looking for was available. The rep assigned was able to assist me immediately and received a sample to make sure we were content before placing my final order.
Great customer service!
June 15, 2023
i can t get a hold of no one
i can t get a hold of no one. no answer on phone. no one emails me back
June 11, 2023
The sizing is grossly off and if you…
The sizing is grossly off and if you need to return it, the return fee is $8.00 on top of having to pay for the shipping.
June 7, 2023
Clip on ties for the boys
Easy to order and came in a timely manner! Nice ties, will work perfectly. Will order again.
June 14, 2023
The sizes run very small
The sizes run very small. Shouldn’t have to pay shipping both ways when the sizes are not accurate.
June 11, 2023
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