Wallboss Reviews 

70
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

We ordered a large world map decal for our office wall. The map arrived with the top of Europe missing and the company tried to claim it was our fault and even tried to charge for a replacement. Poor... See more

Company replied

Rated 5 out of 5 stars

Brilliant. I needed a number of quotes for a retirement village project I was working on . Paige helped with the font design and sizes as I was unsure about style size snd readability etc. she sent... See more

Rated 5 out of 5 stars

We have moved into a new office with bare white walls and wanted some custom made wall vinyls incorporating our new logo, purpose statement and values. I asked for design ideas for the latter two and... See more

Rated 5 out of 5 stars

Would highly recommend! Great price and really fast delivery. Had a custom decal made, we supplied the image, and it looks fantastic! When applying it one of the letters didn't come away and g... See more

Company details

  1. Home & Garden

Information provided by various external sources

Wallboss Ltd is a UK based company that produces high quality wall graphics and decals for home and office space.


Contact info

3.6

Average

TrustScore 3.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(70)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazingly quick response from the…

Amazingly quick response from the initial enquiry, through the proofing process and the final delivery date. The product itself is very high quality and easy to put up with a bit of care and attention.

After delivery and installation I noticed a slight design flaw, and this has also been rectified in very impressive time and with good grace.

I can not recommend highly enough!

June 22, 2020
Unprompted review
Rated 5 out of 5 stars

Paige the Saint with the patience of one!

Love this company. Nothing was too much trouble for Paige, and believe me I changed my mind a few times on my design. Very professional, exceptionally prompt at responding and so accommodating.

Will definitely use again and again.

June 15, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic communication from start

Fantastic communication from start to finish. Very patient with my endless demands and questions about my vinyls, and when they arrived they were perfect!

One VERY happy customer.
Will return.
Will recommend.

June 1, 2020
Unprompted review
Rated 5 out of 5 stars

Saw a design I liked on Pinterest and…

Saw a design I liked on Pinterest and sent it to Wallboss to see if they could recreate it for my sons bedroom. The communication with Paige was great and nothing was ever a bother. The proof was sent through before production and was the exact same as the picture I had sent. The price was reasonable too. Absolutely love it and will be ordering from this company again.

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing customer experience

Over the moon with my new wall sign for my companies new office. Paige was very patient whilst I struggled to get the correct design formats of our company logo. Overall the customer experience was 10 out of 10. If you're looking for a high-quality wall sign then I highly recommend!

February 27, 2020
Unprompted review
Rated 2 out of 5 stars

Deceitful

Item took four weeks to arrive, after much chasing and only after demanding a refund this was blamed on the courier losing it.
Funnily enough when the item arrived the label indicated that it was only shipped the previous day!
No tracking information was ever provided despite chasing many times - I wonder if without this chasing it would ever have been sent?

February 12, 2020
Unprompted review
Wallboss logo

Reply from Wallboss

Hi Chris,

I am sorry you feel this way however we did send a new replacement item out to you free of charge and you also received a full refund afterwards.

Yes the label shows a date for the previous day because we sent out a new order for you.

This review is a little unfair considering you received a full refund and also the item.

Kind regards,
Wallboss


Rated 5 out of 5 stars

Very happy with both the product and…

Very happy with both the product and customer service. I ordered the World Map in grey which looks stunning across a curved white wall. Quality seems fine, although I can't comment on durability as it's only just gone up. My only quibble is that instructions are a bit basic, and it's trickier than it looks, so it's worth looking at a couple of Youtube videos first. Even though I'd ordered the smaller sized map it was definitely a two woman job, I certainly couldn't have done it alone. Greenland and Korea came adrift at one point but we managed to restore them to their rightful place in the world! Perhaps the company should have an instructional video on the website.

August 21, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look