Walmart Canada Reviews 

Order # 6000000-53291970
**Update**

Today, the delivery was rescheduled for a window between 8:00 AM and 12:00 PM.

It is now 12:22 PM on November 19, 2025, and the order has still not arrived. This marks the second time the commitment has been completely missed.

The core issue remains the complete absence of communication. I have received zero updates or explanation for why my order has failed to be delivered on two separate windows across two different days. I am left with no groceries and no information on whether this order still exists.

​I placed a grocery delivery order with Walmart scheduled for a delivery window between 11:00 AM and 12:00 PM today, November 18, 2025.
​At some point, I received a text message notification delaying the delivery until 1:00 PM. While frustrating, I accepted the change.
​It is now 3:17 PM, over two hours past the revised delivery time and more than three hours past the original window. The order has still not arrived.
​The most disappointing part of this experience is the complete absence of communication. Since the 1:00 PM delay text, I have received zero updates. I have no way of knowing whether my order is still coming or if it has been silently canceled. I relied on this schedule for perishable items, and this severe delay, coupled with a total lack of transparency and customer service updates, is unacceptable.

Be very careful when shopping online at Walmart!
My account was compromised and someone tried to purchase larger items on my account! If I didn’t get email notifications that I had put things in my cart this “Kezia O’Brien” would have gotten away with it!
Don’t keep a card on your acct
I was able to remove mine and delete my Walmart account.

I would rate Walmart is one of the worst companies I've ever worked for in my whole entire life management horrible scheduling is horrible health and safety they don't believe in there Employees Customer advice, terrible backstabbing manipulation lying steeling all of the above I'd say if you're looking for a company do not work for Walmart

My delivery is to wrong address i sent pictures showing delivery at wrong address. The customer service representative couldn't help neither could Supervisor "Sumit" both told me to call back Sunday. Neither would start a refund process said it wasn't able to start until next day. The customer service is open from 8-11pm. This was 7pm when I made contact. Both were very rude not giving any understandable response or answer. Go to Amazon I have tried supporting this company now I just want my refund and be done with Walmart all due to their two ignorant representatives

I tried multiple times & ways when I was encountering Walmart account log in problems & had no choice but to call Walmart Canada on Oct 27/25. I was able to talk to a live person ONLY AFTER MUCH HASSLES & DIFFUCULTIES with their autobot phone system.

It took a lengthy period of time before the Walmart emplyee could understand such simple & straight-forward issue as acoount log in issues & that I am not a high tech person & very much incapable/uncomfortable in terms of scanning whatever, what have you screen shot AND IT IS ONLY A SIMPLE ISSUE AS I WAS DESCRIBING TO HIM-----NOTHING HAPPENED WHEN I TRIED LOGGING IN EXCEPT THE PASSWORD ERROR MESSAGE (AND I USED THE CORRECT PASSWORD IN FACT!) & NOTHING HAPPENED WHEN I TRIED THE ''FORGET PASSWORD'' FEATURE!
AND I DID TRY USING DIFFERENT BROWSERS, ETC!

Eventually, I was told nothing that he could do & a ''technician'' would call me within 2-3 business.

A person named something like ''UMUSH'' called me late afternoon of Oct 27. AND I HAVE TO REPEAT THE ENTIRE EXPERIENCE & EXPLAINING & REPEATING WHAT I HAVE TRIED & WHAT I COULD OR COULD NOT DO.

This supposedly a Walmart technician was again unable to offer any help other than wasting more of my valuable time.

He promised me multiple times that he would contact their tech office & call me back around the same time on Oct 28.

Well, I was receiving no more call whatsoever from this ''Umush'' person or anyone else from Walmart Canada after this.

Such a lier from Walmart Canada. Shame on him!

Much more shame on Walmart Canada for its total failure to resolve such a simple account issue to begin with...

why do I need to create an account with a phone number for a purchase?

Ordered an unlocked phone from the Walmart website over 3 weeks ago. Item was lost by the carrier (Intelcom which is essentially useless as well). I’ve had to call 4 times to talk to customer service which they’ve been unable to help me everytime and each time promised an escalation person would call me back. I received 1 call back from 4 times they promised only to be told the item is on the way. Now they won’t refund and refuse to simply send out another item as a replacement since the fist was confirmed to have been lost by the carrier. They again want me to call in and get a refund another day. I just opened up a credit card dispute and the can deal with my credit card company. I won’t be buying from Walmart online again and recommend that anyone else be very cautious, any issues and you’ll need to fight to get your money back when they lost the item. Inept , useless and time wasters.

This is actually a zero star review. Ordered an Electric can opener for seniors and people with arthritis. After 6 weeks and crazy tracking system I got delivery of an Electric jar opener with no return option. Do not use Walmart online ordering. They do not advise you the order is from a 3rd party seller and obviously do not take any responsibility for the quality and validity of the 3rd party sellers.

I wish there was an option for less than a star. 2024 online purchase ended up to canceling order as they sent the item 120 km Way of my address after long delay. Now my new order on Oct 20, 2025 and due Oct 28. As of today Nov 6 no one can provide information on this purchase, call center answer in India and they can not answer to this delay. Total diaster. Never shop online with walmart.

They don’t carry dog food that is for dogs with allergies to chicken and bird meat

The women’s attire is not very well made on the highly priced value for the material thread count content or variety for the appeal. So that doesn’t sell.

The produce is always rotting as it is right besides the filthy front entrances with huge traffic flow

I have had problems with purchasing make up and cosmetics that say they are hypoallergenic and vegan and yet the products and their signage are wrong.

Sometimes if I want a product I can’t order it to the store. It’s got to come to my home and it could get damaged or lost along the way.


There is always some criminal activity happening happening which scares me and I don’t need the anxiety it’s a major turn off

walmart was to deliver sunday the gift, now been with cancelation team last 2 days , nobody knows what it is going on , nobody can contact anyone, so anoing , order is lost before even got shipped

Ease in ordering, however never once has delivery been on the date that was 1st given. It’s best to give a date further out, then send notification that it’s arriving early vs having to push the delivery day further out. Many people plan to be at home for delivery of larger items because they prefer not to have those large items sitting out, screaming to be stolen.

Order the phone on their website trying to give Walmart a chance to get some of my online business and this has not been a great experience, I did not realize Walmart sells third party I was trying to find a phone and thought I had found a great deal on a Samsung Galaxy s24 not realizing that it was not a Samsung phone it just said Galaxy s24 after realizing this I quickly canceled the order within 30 minutes has the website States you can cancel an order within 30 minutes I sent two messages off to the seller to cancel the order but have not heard anything yet I did open up a online chat but the agent was no help at all she told me just to refuse the door step order, after that the rep basically said she couldn't find my order number due to technical difficulties which is a big pile of BS when companies like this put these third party sellers before their customers they will lose business I for one will not order anything online from Walmart ever again and we'll stick to Amazon

bought pants on walmart.ca received broken pants and an offer for a 20% refund. tried to write a review but walmart doesnt post it. I guess they are an accomplice protecting their fraudulent sellers. wont be shopping there again.

customer support is a bunch of morons they screwed up my cat supplie order and i didnt recive anything but the wrong wet food the cats devoured it because it was tiney cans of special kitty rippoff pack . the kibble didnt arive and there cat litter has been in refund for 2 weeks still nothing . every time i call theres east indians on the other like like its some kinda scam call center . they refuse to help refused to send the cat litter and refuse to refund me now my cats are shitting all over the floor and i cant afford more litter as i am unemployed and have very limmited resources . thanks walmart .

This app used to work great. I added the delivery pass for the annual fee of $90. Once the kicked in, there were no delivery times available. I have contacted customer service multiple times to no avail. No refund will be given on the pass as they state I have used it already. I have emailed screenshots with proof that there have been no delivery times available for about a month now.

I bought a reconditioned cell phone. In the ad it said it was unlocked but it wasn't. It was taken to 4 different places and none could get it to unlock. Now I am out over $100 due to their mistake.

I am complaining about a pharmacy assistant in Walmart Richmond this morning. An Asian woman in her 50s, English speaking with a strong accent. Her attitude is really BAD, she was not willing to answer your questions. When you asked her to repeat what she said, her attitude is even worse. She is wearing a mask and with a strong accent, you can hardly hear what she says.

Knowing that Walmart Pharmacy is NOT THE ONLY Pharmacy in Richmond, they are MORE EXPENSIVE and higher handling fee. GO SOMEWHERE ELSE INSTEAD.

Charged me for a cancelled item. Kept insisting it would fall off, it never did. Wouldn't allow me to send proof. Chasing customer service because they employ people with no intelligence.

I have purchased numerous items from Walmart and the always ask for reviews. When it is a favourable reviews it’s approved, and posted. When it’s not it’s in there favour it’s rejected and not posted. I came here to say those of you who prefer to order things from Walmart don’t count on their reviews as they can’t be trusted worthy. This is not the 1st time it’s happened to me so I can confirm this is a habit of Walmart Canada.