Wanderu Reviews 

4,687
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 795 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight that the online booking process is extremely quick, efficient, and very easy to navigate compared directly to official carrier websites. Travelers frequently praise the online platform for offering transparent pricing, helpful search filters, and a wide variety of convenient transportation choices. Users truly love how simple it is to compare different daily schedules and secure their travel tickets within just a couple of quick minutes. However, some reviewers were not happy with frustrating scheduling problems, missed connections, or unexpected issues regarding vehicle accommodations and account bookings.

What people talk about most

Booking process

People report positive experiences with booking process, highlighting that it takes under five minutes and is... See more

Website

Users describe positive interactions with website, highlighting an intuitive platform that makes searching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the quickness and efficient of the booking process on Wanderu. Always find last-min options with good prices since my job commuting hours and dates change constantly.

Rated 5 out of 5 stars

I was able to book my Amtrak train trip through you, with little effort, opposed to booking directly with Amtrak. I called about 10 times to their AI automated number's agent "Julie", and never could... See more

Rated 5 out of 5 stars

It's my go to whenever I want to take a day-trip outside of NYC. I am extremely grateful to be able to search all he available options.

Rated 5 out of 5 stars

The site lists all modes or possible transport and arranges them well, clearly, in an organized fashion with all the needed information. It also remembers a person's details if you sign in through Goo... See more


Company details

  1. Travel Aggregator
  2. also in
  3. Travel Agency

Written by the company

Wanderu is the simplest way to book bus and train travel. Either online at Wanderu.com or via the Wanderu app for iOS and Android, you can find and compare the best bus and train trips across North America and Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,687)

734 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not Disabled friendly!! FLIXBUS

There are absolutely no accommodations on Flixbus for Disabled passengers from Virginia to NY! Double knee replacement, cane and 2 torn rotator cuffs. Assigned seats were #11. To get front seats 13.00 extra. Called in advance, was told they could me move me to #6 for 8.00 extra. So I paid it. But to ask driver anyway.
Those seats remained empty til Baltimore. The. He offered them to 2 gentlemen who didn't want them. I said I would take them, and proceeded to change. The driver yelled at me! "NO!! NOT YOU!! BACK TO YOUR SEAT!" So me and my cane, lumbered back. The bus was embarrassed for me. The other men took other seats. A young lady came on board, passed the front seat and he told her to, "Take STAR SEAT " Just like that. "Take Start seat!" It's apparently a 35.00 seat, relegated to "sightseeing" if you were in London. 🙄 They are getting away with overpriced handicapped seating for Disabled people, is what they are doing!! There is actually a class action suit against this! I'm adding my name! My hips and feet were numb from the ride. All of the seats are cramped!!

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

Crazy Faith

So I’m using this app to go win the love of my life back…. Crazy I know , but if it wasn’t for the fact of the low and affordable price none of this would be possible. Book with this company now it makes taking risks financially possible. Peace and blessings.

September 21, 2026
Unprompted review
Rated 1 out of 5 stars

Company is fraud like

Company is fraud like, they charged me twice for the same trip and refuse to refund one of the tickets. Also when we almost got to our destination from Ny to Raleigh NC. The bus driver who was extremely rude crashed a car and totaled it. Driver acted like it was no big deal. Delaying our trip due to the accident and waiting for police and ambulance. I wish I could give them 0 stars.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

I was able to book my Amtrak train trip…

I was able to book my Amtrak train trip through you, with little effort, opposed to booking directly with Amtrak. I called about 10 times to their AI automated number's agent "Julie", and never could make the reservation, spending over an hour waisting my time. The one problem I had with you, was I could not get my senior discount , because it wasn't an option on your site.Thus the reason, I rated you 9, out of 10 favorably. Thank you for helping me with my train ticket. signed Terry

September 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look