W and P Compliance Reviews 688

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and supportive approach, making complex processes feel much less stressful. People frequently highlight the excellent service, noting the thoroughness and practical advice received, which significantly aided in achieving their goals. The user experience is often described as smooth and effortless, with many appreciating the clear explanations and engaging delivery of information. The company's website and portal are also commended for being fantastic and easy to use. Reviewers found the training sessions and webinars highly informative and well-organized, with content delivered at a good pace and encouraging interaction. However, some people found staring at a screen for an extended period tedious, despite acknowledging they learned valuable information.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff's professionalism,... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the information shared to be very... See more

Service

Customers had positive experiences with service, consistently praising the professionalism, helpfulness, and... See more

Website

Customers consistently note positive experiences with the website and online content. Many found the portal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with overall service! Completely felt at ease with Marianne, such a lovely lady and very informative. As a first time registered manager Marianne was able to offer so much advice and know... See more

Company replied

Rated 5 out of 5 stars

Big thank you to Lorna at W&P for helping me get through the whole CQC registration process! She has excellent knowledge, experience, always keen to help and made everything way less stressful than I... See more

Rated 5 out of 5 stars

I was very impressed with Marianne, she was very thorough, fair and supportive. She was very supportive and made staff feel at ease with her, she gave us such in-depth feed back with supporting materi... See more

Rated 5 out of 5 stars

I would like to commend Lorna Lyons Smith for her support and guidance during my preparation towards a CQC Registered Manager/Nominated Individual interview. Lorna's professionalism and knowledge shon... See more


Company details

  1. Consultant
  2. Business to Business Service
  3. Education Center

Written by the company

W&P Compliance Centre provides Compliance & Training Courses for Health & Social Care Services including Care Homes, Nursing Homes, Domiciliary Services, Learning Disability, Supported Living, and other non hospital based community services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

688 reviews

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Rated 5 out of 5 stars

CQC Single Assessment Framework

The lady who delivered the course about CQC and Single assessment framework was very knowledgeable and she delivered the information at a good pace and encouraged engagement. I would highly recommend this course and this training group.

June 25, 2025
Rated 4 out of 5 stars

CQC webinar

CQC webinar

I found the webinar interesting and learned some valuable information. Because of the nature of the subject I understand that interactive elements would be difficult to carry out. I found sitting listening to Lorna speaking to us quite a lot, but this is also my my learning style. The information within the course was valuable and interesting.
I didn't have much knowledge on CQC, only who they are, prior to the training.

June 4, 2025
Rated 5 out of 5 stars

Big thank you to Lorna at W&P for…

Big thank you to Lorna at W&P for helping me get through the whole CQC registration process! She has excellent knowledge, experience, always keen to help and made everything way less stressful than I expected. Lorna guided me all through initial start up, choosing right policies and procedures, interview prep with really clear advice, and now we’re officially registered and good to go. If you need help with CQC stuff, I’d definitely recommend working with her!

May 30, 2025
Rated 5 out of 5 stars

Great and Awesome Experience, Happy and Fulfiled

I had an excellent experience working with W&P during my registration process. I called W&P at a critical time, and the person I spoke to was lovely Emma. From start to finish, she was incredibly calm, patient, and attentive, making what could have been a stressful process feel smooth and effortless. Her friendly demeanour and willingness to answer all my questions gave me confidence that I was in good hands. Her approachability and genuine desire to help made all the difference. She consistently went above and beyond to ensure I understood each step, always on the other end, ready to assist without hesitation. When I thank her, she mentions she is being paid to do it, but this is more than doing her job- she was dedicated and patient in today's fast-paced environment. Her support was why we could easily and confidently complete our registration (gaining approval). I wholeheartedly recommend W&P to anyone needing guidance through the CQC process (from the initial process before submitting our application, to the interview and after)—your experience will be as positive as mine!

Emma and the whole of W&P, I am saying this out loud again, I truly appreciate your professionalism and kindness throughout the process. Thank you so much.

April 28, 2025
Rated 5 out of 5 stars

Exceptional Support for CQC Registration

W&P Compliance has been absolutely invaluable in the growth of our home care business. From the very start, their team saved us an incredible amount of time by assisting with the setup of all our policies, ensuring everything was structured correctly.
We were then assigned Lorna, a consultant who truly knows the CQC registration process inside out. She has been our guiding force throughout the long journey—her unwavering confidence and expert advice kept us motivated through the many late nights of planning and administration. Thanks to her support, I strongly believe we achieved our registration in half the time it would have taken if we had navigated this alone.
For anyone seeking expert guidance on the CQC registration process, I cannot recommend W&P Compliance highly enough. Their knowledge, professionalism, and dedication make them an outstanding partner for any care business looking to succeed.

May 15, 2025
Rated 5 out of 5 stars

Very experienced team

Everyone in W&P has experience of working closely with the CQC - for me this is what made them stand out. As a new business, the guidance and advice was second to none, even when we just needed reassurance of the process.

Highly recommend W&P.

May 7, 2025

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